Performance Measurement

Performance Measurement

Author: Harry P Hatry

Publisher: Rowman & Littlefield

Published: 2023-10-03

Total Pages: 343

ISBN-13: 1493083031

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Long before reinventing government came into vogue, the Urban Institute pioneered methods for government and human services agencies to measure the performance of their programs. This comprehensive guidebook synthesizes more than two decades of Harry Hatry's groundbreaking work. It covers every component of the performance measurement process, from identifying the program’s mission, objectives, customers, and trackable outcomes to finding the best indicators for each outcome, the sources of data, and how to collect them. Hatry explains how to select indicator breakouts and benchmarks for comparison to actual values, and describes numerous uses for performance information. Since the publication of the first edition in 1999, the use of performance measurement has exploded at all levels of U.S. government, in nonprofit agencies, and around the world. The new edition has been revised and expanded to address recent developments in the field, including the increased availability of computer technology in collecting and presenting information, the movement to use outcome data to improve services, and the quality control issues that have emerged as data collection has increased. It is an indispensable handbook for newcomers and an important resource for experienced managers looking to improve their use of outcome data.


Confronting Urban Legacy

Confronting Urban Legacy

Author: Xiangming Chen

Publisher: Lexington Books

Published: 2013-10-18

Total Pages: 325

ISBN-13: 073914944X

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Confronting Urban Legacy fills a critical lacuna in urban scholarship. As almost all of the literature focuses on global cities and megacities, smaller, secondary cities, which actually hold the majority of the world’s population, are either critically misunderstood or unexamined in their entirety. This neglect not only biases scholars’ understanding of social and spatial dynamics toward very large global cities but also maintains a void in students’ learning. This book specifically explores the transformative relationship between globalization and urban transition in Hartford, Connecticut, while including crucial comparative chapters on other forgotten New England cities: Portland, Maine, along with Lawrence and Springfield, Massachusetts. Hartford’s transformation carries a striking imprint of globalization that has been largely missed: from its 17th century roots as New England first inland colonial settlement, to its emergence as one of the world’s most prosperous manufacturing and insurance metropolises, to its present configuration as one of America’s poorest post-industrial cities, which by still retaining a globally lucrative FIRE Sector is nevertheless surrounded by one of the nation’s most prosperous metropolitan regions. The myriad of dilemmas confronting Hartford calls for this book to take an interdisciplinary approach. The editors’ introduction places Hartford in a global comparative perspective; Part I provides rich historical delineations of the many rises and (not quite) falls of Hartford; Part II offers a broad contemporary treatment of Hartford by dissecting recent immigration and examining the demographic and educational dimensions of the city-suburban divide; and Part III unpacks Hartford’s current social, economic, and political situation and discusses what the city could become. Using the lessons from this book on Hartford and other underappreciated secondary cities in New England, urban scholars, leaders, and residents alike can gain a number of essential insights—both theoretical and practical.


Strengthening Families, Communities, and Schools to Support Children's Development

Strengthening Families, Communities, and Schools to Support Children's Development

Author: Edmund W. Gordon

Publisher: Routledge

Published: 2017-09-05

Total Pages: 192

ISBN-13: 1351666258

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Drawing on a range of contexts influenced by the Promise Neighborhoods Program—a federal place-based initiative to improve educational outcomes for students in distressed urban and rural neighborhoods—this book outlines effective characteristics and elements for implementing supplementary education. Chapter authors demonstrate that the disparities in educational achievement between white and non-white students can only be addressed by a holistic approach that takes the communities in which schools are situated as its focal point. This edited collection distills the insights gained from the communities implementing such comprehensive education programs and provides the framework and models for reproducing such successes.


Strengthening Communities with Neighborhood Data

Strengthening Communities with Neighborhood Data

Author: G. Thomas Kingsley

Publisher: Urban Institute Press

Published: 2016-11-15

Total Pages: 460

ISBN-13: 9781442277045

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Efforts to address the problems of distressed urban neighborhoods stretch back to the 1800s, but until relatively recently, data played little role in forming policy. It wasn't until the early 1990s that all of the factors necessary for rigorous, multifaceted analysis of neighborhood conditions--automated government records, geospatial information systems, and local organizations that could leverage both--converged. Strengthening Communities documents that convergence and details its progress, plotting the ways data are improving local governance in America.


From Despair to Hope

From Despair to Hope

Author: Henry Cisneros

Publisher:

Published: 2009

Total Pages: 348

ISBN-13:

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"Documents the evolution of HOPE VI, exploring what it accomplished replacing severely distressed public housing with mixed-income communities and where it fell short. Reveals how a program conceived to address a specific problem triggered a revolution in public housing and solidified principles that still guide urban policy today"--Provided by publisher.


Communities in Action

Communities in Action

Author: National Academies of Sciences, Engineering, and Medicine

Publisher: National Academies Press

Published: 2017-04-27

Total Pages: 583

ISBN-13: 0309452961

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In the United States, some populations suffer from far greater disparities in health than others. Those disparities are caused not only by fundamental differences in health status across segments of the population, but also because of inequities in factors that impact health status, so-called determinants of health. Only part of an individual's health status depends on his or her behavior and choice; community-wide problems like poverty, unemployment, poor education, inadequate housing, poor public transportation, interpersonal violence, and decaying neighborhoods also contribute to health inequities, as well as the historic and ongoing interplay of structures, policies, and norms that shape lives. When these factors are not optimal in a community, it does not mean they are intractable: such inequities can be mitigated by social policies that can shape health in powerful ways. Communities in Action: Pathways to Health Equity seeks to delineate the causes of and the solutions to health inequities in the United States. This report focuses on what communities can do to promote health equity, what actions are needed by the many and varied stakeholders that are part of communities or support them, as well as the root causes and structural barriers that need to be overcome.