Six Sigma: SPC and TQM in Manufacturing and Services

Six Sigma: SPC and TQM in Manufacturing and Services

Author: Geoff Tennant

Publisher: Routledge

Published: 2017-07-05

Total Pages: 202

ISBN-13: 1351899805

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This book comprehensively explores all of the underlying issues and elements which, together, constitute one of the most successful quality and management programmes upon which companies such as Motorola and GE base their success - Six Sigma. The author was directly involved in implementing Six Sigma quality principles and practices into a European division of GE Capital, deploying this initiative in an entirely service-oriented business for the first time. Drawing from and reflecting on his experience, Geoff Tennant develops a reasoned exploration of the benefits that Six Sigma offers to any organization and what can be expected from start to finish. He investigates the relationship between Six Sigma and quality, customer satisfaction, business processes and organizational structure, statistics and analysis and process improvement methodologies. Aimed at quality professionals, senior management and directors, as well as practitioners and students of Six Sigma, Six Sigma: SPC and TQM in Manufacturing and Services provides an in-depth but highly readable insight into the quality initiative that is certain to sweep European companies as it has large and global American corporations.


Six Sigma: SPC and TQM in Manufacturing and Services

Six Sigma: SPC and TQM in Manufacturing and Services

Author: Geoff Tennant

Publisher: Taylor & Francis

Published: 2017-07-05

Total Pages: 155

ISBN-13: 1351899813

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’Six Sigma’ is a quality concept initially used by Motorola and then developed beyond manufacturing by GE Capital. It has underpinned that organisation's phenomenal success. In essence it is a way of scientifically measuring your current success (or failure) rate in relation to customer expectations (regardless of industry sector) and then ensuring that improvements are made. Six Sigma is the application of a new model of working, statistical measurement and process control to TQM. The ’normal’ position of businesses today is three sigma (or a defect rate of about 5-10%); six sigma - a defect rate of less than four in every million - is the ultimate goal. This book explains the concept of Six Sigma and its statistical basis; explains the benefits which can be achieved by using it in any company and then outlines how to implement such a programme.


Six Sigma

Six Sigma

Author: Abdurrahman Coskun

Publisher: BoD – Books on Demand

Published: 2011-07-14

Total Pages: 198

ISBN-13: 9533073705

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In the new millennium the increasing expectation of customers and products complexity has forced companies to find new solutions and better alternatives to improve the quality of their products. Lean and Six Sigma methodology provides the best solutions to many problems and can be used as an accelerator in industry, business and even health care sectors. Due to its flexible nature, the Lean and Six Sigma methodology was rapidly adopted by many top and even small companies. This book provides the necessary guidance for selecting, performing and evaluating various procedures of Lean and Six Sigma. In the book you will find personal experiences in the field of Lean and Six Sigma projects in business, industry and health sectors.


Quality Management for Organizations Using Lean Six Sigma Techniques

Quality Management for Organizations Using Lean Six Sigma Techniques

Author: Erick Jones

Publisher: CRC Press

Published: 2014-02-25

Total Pages: 616

ISBN-13: 1482246996

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The next step in the evolution of the organizational quality field, Lean Six Sigma (LSS) has come of age. However, many challenges to using LSS in lieu of, in conjunction with, or integrated with other quality initiatives remain. An update on the current focus of quality management, Quality Management for Organizations Using Lean Six Sigma Techniqu


Lean Manufacturing and Six Sigma

Lean Manufacturing and Six Sigma

Author: Fausto Pedro García Márquez

Publisher: BoD – Books on Demand

Published: 2020-02-14

Total Pages: 176

ISBN-13: 1789239079

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Lean Manufacturing, also called lean production, was originally created in Toyota after the Second World War, in the reconstruction period. It is based on the idea of eliminating any waste in the industry, i.e. any activity or task that does not add value and requires resources. It is considered in every level of the industry, e.g. design, manufacturing, distribution, and customer service. The main wastes are: over-production against plan; waiting time of operators and machines; unnecessary transportation; waste in the process itself; excess stock of material and components; non value-adding motion; defects in quality. The diversity of these issues will be covered from algorithms, mathematical models, and software engineering by design methodologies and technical or practical solutions. This book intends to provide the reader with a comprehensive overview of the current state, cases studies, hardware and software solutions, analytics, and data science in dependability engineering.


Total Quality Management and Six Sigma

Total Quality Management and Six Sigma

Author: Tauseef Aized

Publisher: BoD – Books on Demand

Published: 2012-08-01

Total Pages: 309

ISBN-13: 9535106880

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In order to survive in a modern and competitive environment, organizations need to carefully organize their activities regarding quality management. TQM and six sigma are the approaches that have been successful in solving intricate quality problems in products and services. This volume can help those who are interested in the quality management field to understand core ideas along with contemporary efforts done in the field and authored as case studies in this volume. This volume may be useful to students, academics and practitioners across diversified disciplines.


Joseph M. Juran

Joseph M. Juran

Author: John Cunningham Wood

Publisher: Psychology Press

Published: 2005

Total Pages: 624

ISBN-13: 9780415325714

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For more than seventy years, the teachings and writings of Joseph M. Juran have had a profound impact on the quality of the products we buy and use everyday. This collection gathers together key material exploring the impact of Juran's ideas.


Lean Six Sigma Approaches in Manufacturing, Services, and Production

Lean Six Sigma Approaches in Manufacturing, Services, and Production

Author: Erdem Gerard Tetteh

Publisher: IGI Global

Published: 2014-11-30

Total Pages: 365

ISBN-13: 1466673214

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"This book presents emerging research-based trends in the area of global quality lean six sigma networks and analysis through an interdisciplinary approach focusing on research, cases, and emerging technologies"--Provided by publisher.


Gower Handbook of Quality Management

Gower Handbook of Quality Management

Author: Matt Seaver

Publisher: Gower Publishing, Ltd.

Published: 2003

Total Pages: 548

ISBN-13: 9780566081491

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Drawing on the enormous experience and expertise of the contributors, who are all renowned in their fields. The third edition has been reorganized according to the well-known quality concept of Plan-Do-Check-Act, reflecting the way in which businesses should, ideally, be working if they are to achieve quality excellence. The text has been developed from its original leaning towards engineering to make it applicable for businesses in general.Each chapter provides sufficient information to enable managers to gauge the importance and usefulness of the subjects covered. The additions have made the third edition of the Gower Handbook of Quality Management even more useful than its predecessors.