Shocked, Appalled, and Dismayed!
Shocked, Appalled, and Dismayed!

Author: Ellen Phillips

Publisher: Vintage

Published: 2010-07-07

Total Pages: 354

ISBN-13: 0307874583

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How to get the best of shoddy shops, crooked car-dealerships, and heartless HMOs--without having to hire an attorney. The Miss Manners of the consumer kvetch shows readers how to go postal, with complaint letters designed to melt the heart and sting the conscience of the most obdurate, negligent, or customer-hostile corporations. Drawing on her experience as a pen-for-hire for irate consumers--and on the advice of clients, attorneys, and CEOs--Ellen Phillips shows readers: - Who to write to, what to say, what to ask for - The names and addresses of over 600 major companies - How to draft personal petitions covering everything from tenant-landlord disputes to workman's compensation - Suggestions on what steps to take to avoid litigation - Consumer Smarts for automobile buyers - How to protect yourself from fraudulent business solicitations - Navigating the courts to ensure the well-being of your family and children - Help in getting proper coverage from your HMO - And--because sometimes the world is on your side--how to write the perfect thank- you note. Delightfully readable, easy to use, and filled with the addresses of hundreds of corporate customer relations offices and state and federal agencies, Shocked, Appalled, and Dismayed! is an essential resource for anyone who wants to reach out and scold somebody.

Kiplinger's Personal Finance
Kiplinger's Personal Finance

Author:

Publisher:

Published: 1997-12

Total Pages: 156

ISBN-13:

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The most trustworthy source of information available today on savings and investments, taxes, money management, home ownership and many other personal finance topics.

Linguistic Studies in Academic and Professional English
Linguistic Studies in Academic and Professional English

Author: Juan Carlos Palmer Silveira

Publisher: Universitat Jaume I

Published: 2004

Total Pages: 320

ISBN-13: 9788480214513

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A collection of articles that tries to reflect the relevance of the research on specific English. The book will be an interesting resource for students and teachers of English, as well as for professionals who wish to learn more about specific English.

How To Say It
How To Say It

Author: Rosalie Maggio

Publisher: Penguin

Published: 2001-09-01

Total Pages: 516

ISBN-13: 1101215518

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This practical guide features comprehensive lists of words, phrases, sentences, and paragraphs that allow you to express yourself on any subject in your own voice and style. It teaches what to include and what to leave out when writing. Whether you want to sound formal or casual, traditional or contemporary, businesslike or lighthearted, distant or intimate, you’ll find here the words for every letter writing occasion, including: - Business letters - Personal letters - Get-well cards - Invitations - Resumes - And more! With helpful grammatical appendices and sample letters, say goodbye to your writing etiquette worries!

How to Say It, Third Edition
How to Say It, Third Edition

Author: Rosalie Maggio

Publisher: Penguin

Published: 2009-04-07

Total Pages: 580

ISBN-13: 9780735204379

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For anyone who has ever searched for the right word at a crucial moment, the revised third edition of this bestselling guide offers a smart and succinct way to say everything One million copies sold! How to Say It® provides clear and practical guidance for what to say--and what not to say--in any situation. Covering everything from business correspondence to personal letters, this is the perfect desk reference for anyone who often finds themselves struggling to find those perfect words for: * Apologies and sympathy letters * Letters to the editor * Cover letters * Fundraising requests * Social correspondence, including invitations and Announcements This new edition features expanded advice for personal and business emails, blogs, and international communication.

The Art of Thank You
The Art of Thank You

Author: Connie Leas

Publisher: Simon and Schuster

Published: 2012-05-29

Total Pages: 145

ISBN-13: 1451688318

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Learn the secrets of the “whys,” “whens,” and “how-tos” of thank-you note writing. The Art of Thank You will motivate you—or perhaps someone you know who could use a little encouragement—to pick up a pen and take the time to express gratitude. Interspersing straightforward guidelines with funny, inspiring anecdotes and examples by such luminaries as Abraham Lincoln and Ernest Hemingway, the author’s practical tips for newlyweds, business people, and children make this handy little book an indispensable resource.

Billy Mitchell
Billy Mitchell

Author: Roger G. Miller

Publisher: DIANE Publishing

Published: 2009-06-01

Total Pages: 58

ISBN-13: 1437912842

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Billy Mitchell was one of the most significant figures in Air Force history, blazing a path for future Airmen. This book describes the major events and people in Mitchell¿s life. Mitchell argued for the need for an independent Air Force, but went too far by declaring that airpower would render the other services obsolete. He encountered much opposition, especially from the Navy, and was court-martialed when he began accusing various officials of treason. Mitchell died before an independent Air Force was established. Photos.

World Wide Web Marketing
World Wide Web Marketing

Author: Jim Sterne

Publisher: John Wiley & Sons

Published: 2002-04-08

Total Pages: 433

ISBN-13: 0471217441

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Here it is! The bestselling guide to online marketing is now back in a new expanded edition. Popular speaker and author Jim Sterne updates all information, providing marketing and advertising professionals with the ultimate how-to guide to succeed in today's hyper-competitive online world. Taking the same practical and detailed approach that has made his book an industry classic, Sterne shows how to apply classic marketing strategies to the latest technologies and explores the Web's impact on the way we do business. Readers will find expert guidance on how to take advantage of hot new technologies and Web marketing tools that have emerged since the Second Edition was published, including: Interactivity Affiliate marketing Using B2B technology to sell through resellers Wireless marketing eMetrics, or how to measure online marketing strategies Data mining techniques

Boot Camp for Your Brain
Boot Camp for Your Brain

Author: M. Denmark Manning

Publisher: Xlibris Corporation

Published: 2016-09-29

Total Pages: 350

ISBN-13: 1524547204

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Do you need to do better on the SAT? The comprehensive material in this book, honed by years of actual results, can help you significantly improve your composite score. No gimmicks just time-tested techniques that were previously available only to students of The Worlds Best Prep Course Inc. Put them to work for you, and achieve the score you need to get into the college of your choice!