Seventh National Conference on Light Rail Transit
Seventh National Conference on Light Rail Transit

Author: National Research Council (U.S.). Transportation Research Board

Publisher: Transportation Research Board

Published: 1995

Total Pages: 216

ISBN-13: 9780309061520

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The 1995 National Conference on Light Rail Transit (LRT), "Building on Success--Learning from Experience", emphasizes the lessons resulting from the maturing of North American LRT systems. The conference adds to the growing body of knowledge and real-world experiences with modern LRT applications. Volume 1, contains 36 conference papers, organized in four parts. Volume 2, contains both conference papers and associated papers presented at the 1996 Annual Meeting of the Transportation Research Board in Washington, D.C.

A Handbook for Measuring Customer Satisfaction and Service Quality
A Handbook for Measuring Customer Satisfaction and Service Quality

Author: Morpace International

Publisher: Transportation Research Board

Published: 1999

Total Pages: 222

ISBN-13: 9780309063234

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This handbook focuses on how to measure customer satisfaction and how to develop transit agency performance measures. It will be of interest to transit managers, market research and customer service personnel, transit planners, and others who need to know about measuring customer satisfaction and developing transit agency performance measures. The handbook provides methods on how to identify, implement, and evaluate customer satisfaction and customer-defined quality service.

Shared Use of Railroad Infrastructure with Noncompliant Public Transit Rail Vehicles
Shared Use of Railroad Infrastructure with Noncompliant Public Transit Rail Vehicles

Author:

Publisher: Transportation Research Board

Published: 2009

Total Pages: 122

ISBN-13: 0309117690

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Over the past decade, highway and urban congestion have garnered the attention of commuters as well as government entities. Facility joint-use, by expanding public transit using existing rail corridors, is one approach to solving the constellation of problems occurring as offshoots of congestion. The potential and feasibility of shared use of rail corridors, between light rail vehicles (associated with public transit) and freight railroads, to function compatibly are still being investigated, even as current "near shared-track" operations are evolving.