Rooms Division Management and Control System is a comprehensive framework implemented in the hospitality industry to efficiently manage and oversee the various aspects of a hotel's rooms division department. This system encompasses a range of operational processes, technology, and strategies aimed at optimizing guest experiences, maximizing room revenue, and ensuring smooth operations.
A vital and growing sector of the economy is the hospitality or hotel business. thriving tourism industry. Depending on its functions, hotels are divided into numerous departments, with the Rooms Division Department being one of the key departments that makes the most contribution in Profitability and revenue of a hotel organisation. Rooms Division, also known as Accommodations Operations, is made up of two separate divisions that collaborate closely to prepare the product and make it accessible for purchase. On the one hand, housekeeping is in charge of maintaining the cleanliness, aesthetics, and upkeep of guest rooms and other public spaces. While the Front Office is in charge of fast and effective hotel sales. Additionally, the book includes modules on facilities management, a phrase used specifically to describe the management of locations for operational and maintenance departments. The scope of housekeeping is widened as a result, both in terms of organisations and functions. With the booming facilities management industry, India has seen an unheard-of increase in the number of hotels, shops, malls, office buildings, and residential complexes, which makes this book even more timely. This book is a suggested text for the BSC in Hotel Management, and it will be helpful in other hospitality courses as well. It is a practical book that combines theoretical and practical elements. The author have specifically taken care to keep the language simple and utilise figures and formats whenever possible because it is intended for beginners doing hosp-+itality courses.
This Second Edition has been updated to include a brand new chapter on yield management, plus a human resources chapter refocused to cover current trends in training, employee empowerment, and reducing turnover. In addition, you'll discover how to increase efficiency with today's hospitality technology--from electronic lock to front office equipment.
