Research Anthology on Digital Transformation, Organizational Change, and the Impact of Remote Work
Research Anthology on Digital Transformation, Organizational Change, and the Impact of Remote Work

Author: Management Association, Information Resources

Publisher: IGI Global

Published: 2020-10-30

Total Pages: 2049

ISBN-13: 179987298X

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As the use of remote work has recently skyrocketed, digital transformation within the workplace has gone under a microscope, and it has become abundantly clear that the incorporation of new technologies in the workplace is the future of business. These technologies keep businesses up to date with their capabilities to perform remote work and make processes more efficient and effective than ever before. In understanding digital transformation in the workplace there needs to be advanced research on technology, organizational change, and the impacts of remote work on the business, the employees, and day-to-day work practices. This advancement to a digital work culture and remote work is rapidly undergoing major advancements, and research is needed to keep up with both the positives and negatives to this transformation. The Research Anthology on Digital Transformation, Organizational Change, and the Impact of Remote Work contains hand-selected, previously published research that explores the impacts of remote work on business workplaces while also focusing on digital transformation for improving the efficiency of work. While highlighting work technologies, digital practices, business management, organizational change, and the effects of remote work on employees, this book is an all-encompassing research work intended for managers, business owners, IT specialists, executives, practitioners, stakeholders, researchers, academicians, and students interested in how digital transformation and remote work is affecting workplaces.

Digitalization and Control of Industrial Cyber-Physical Systems
Digitalization and Control of Industrial Cyber-Physical Systems

Author: Olivier Cardin

Publisher: John Wiley & Sons

Published: 2022-06-28

Total Pages: 354

ISBN-13: 1789450853

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Industrial cyber-physical systems operate simultaneously in the physical and digital worlds of business and are now a cornerstone of the fourth industrial revolution. Increasingly, these systems are becoming the way forward for academics and industrialists alike. The very essence of these systems, however, is often misunderstood or misinterpreted. This book thus sheds light on the problem areas surrounding cyber-physical systems and provides the reader with the key principles for understanding and illustrating them. Presented using a pedagogical approach, with numerous examples of applications, this book is the culmination of more than ten years of study by the Intelligent Manufacturing and Services Systems (IMS2) French research group, part of the MACS (Modeling, Analysis and Control of Dynamic Systems) research group at the CNRS. It is intended both for engineers who are interested in emerging industrial developments and for master’s level students wishing to learn about the industrial systems of the future.

Adoption and Implementation of AI in Customer Relationship Management
Adoption and Implementation of AI in Customer Relationship Management

Author: Singh, Surabhi

Publisher: IGI Global

Published: 2021-10-15

Total Pages: 289

ISBN-13: 1799879615

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Integration of artificial intelligence (AI) into customer relationship management (CRM) automates the sales, marketing, and services in organizations. An AI-powered CRM is capable of learning from past decisions and historical patterns to score the best leads for sales. AI will also be able to predict future customer behavior. These tactics lead to better and more effective marketing strategies and increases the scope of customer services, which allow businesses to build healthier relationships with their consumer base. Adoption and Implementation of AI in Customer Relationship Management is a critical reference source that informs readers about the transformations that AI-powered CRM can bring to organizations in order to build better services that create more productive relationships. This book uses the experience of past decisions and historical patterns to discuss the ways in which AI and CRM lead to better analytics and better decisions. Discussing topics such as personalization, quality of services, and CRM in the context of diverse industries, this book is an important resource for marketers, brand managers, IT specialists, sales specialists, managers, students, researchers, professors, academicians, and stakeholders.

The Digital Transformation of Labor
The Digital Transformation of Labor

Author: Anthony Larsson

Publisher: Routledge

Published: 2019-11-11

Total Pages: 302

ISBN-13: 1000731081

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Through a series of studies, the overarching aim of this book is to investigate if and how the digitalization/digital transformation process causes (or may cause) the autonomy of various labor functions, and its impact in creating (or stymieing) various job opportunities on the labor market. This book also seeks to illuminate what actors/groups are mostly benefited by the digitalization/digital transformation and which actors/groups that are put at risk by it. This book takes its point of departure from a 2016 OECD report that contends that the impact digitalization has on the future of labor is ambiguous, as on the one hand it is suggested that technological change is labor-saving, but on the other hand, it is suggested that digital technologies have not created new jobs on a scale that it replaces old jobs. Another 2018 OECD report indicated that digitalization and automation as such does not pose a real risk of destroying any significant number of jobs for the foreseeable future, although tasks would by and large change significantly. This would affects welfare, as most of its revenue stems from taxation, and particularly so from the taxation on labor (directly or indirectly). For this reason, this book will set out to explore how the future technological and societal advancements impact labor conditions. The book seeks to provide an innovative, enriching and controversial take on how various aspects of the labor market can be (and are) affected the ongoing digitalization trend in a way that is not covered by extant literature. As such, this book intends to cater to a wider readership, from a general audience and students, to specialized professionals and academics wanting to gain a deeper understanding of the possible future developments of the labor market in light of an accelerating digitalization/digital transformation of society at large.

Research Anthology on Business Continuity and Navigating Times of Crisis
Research Anthology on Business Continuity and Navigating Times of Crisis

Author: Information Resources Management Association

Publisher: Business Science Reference

Published: 2022

Total Pages: 0

ISBN-13: 9781668445037

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When the COVID-19 pandemic caused a halt in global society, many business leaders found themselves unprepared for the unprecedented change that swept across industry. Whether the need to shift to remote work or the inability to safely conduct business during a global pandemic, many businesses struggled in the transition to the "new normal." In the wake of the pandemic, these struggles have created opportunities to study how businesses navigate these times of crisis. The Research Anthology on Business Continuity and Navigating Times of Crisis discusses the strategies, cases, and research surrounding business continuity throughout crises such as pandemics. This book analyzes business operations and the state of the economy during times of crisis and the leadership involved in recovery. Covering topics such as crisis management, entrepreneurship, and business sustainability, this four-volume comprehensive major reference work is a valuable resource for managers, CEOs, business leaders, entrepreneurs, professors and students of higher education, researchers, and academicians.

Remote Work and Sustainable Changes for the Future of Global Business
Remote Work and Sustainable Changes for the Future of Global Business

Author: Ali, Mohammed

Publisher: IGI Global

Published: 2021-06-25

Total Pages: 334

ISBN-13: 1799875156

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There is a void of research and other academic materials to support stakeholders operating within industry and the service sector with respect to their perceptions and experiences of remote work, particularly in the context of global business, sustainability, and change management. As more businesses consider remaining and maintaining a remote workforce, it is of paramount importance that new research be conducted regarding the multifaceted area of remote work and sustainable change for global business. Remote Work and Sustainable Changes for the Future of Global Business raises awareness of the multifaceted area of remote work in the context of sustainable change. In particular, it explores remote technology in an attempt to cope with the changing landscape of work environments amidst global change from a sociotechnical perspective. This book provides insight into the challenges both national and international businesses face during a world crisis. Covering topics such as crisis management, the human cloud, and virtual collaboration, this book is essential to business managers, project managers, business clusters, entrepreneurs, higher education practitioners, faculty and PhD researchers, educational boards, technology vendors and firms, and academic researchers.

Handbook of Research on Smart Management for Digital Transformation
Handbook of Research on Smart Management for Digital Transformation

Author: Barbosa, Belem

Publisher: IGI Global

Published: 2022-03-11

Total Pages: 614

ISBN-13: 1799890104

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In a global and digital society, businesses are constantly being challenged by innovative and disruptive management strategies. The dramatic changes that took place in all corners of the world during the COVID-19 pandemic confirmed that companies need to update their resources and anticipate trends. The current changes introduced by digitalization offer endless innovation scenarios and strategic opportunities to companies but also demand an accurate and structured analysis of drivers, motivations, and determinants for success in this transformation. The Handbook of Research on Smart Management for Digital Transformation analyzes the drivers of digital transformation in businesses and assesses digital transformation success factors in the short, medium, and long run. This critical reference source is comprised of theoretical and empirical chapters as well as case studies on digital adoption by companies in different business sectors. Covering topics such as brand messaging, digital media platforms, and success determinants, this book is an essential resource for managers, researchers, educators of higher education, business students, digital strategists, business associations, communication and marketing agencies, entrepreneurs, and academicians.

Remote Work Revolution
Remote Work Revolution

Author: Tsedal Neeley

Publisher: HarperCollins

Published: 2021-03-30

Total Pages: 240

ISBN-13: 006306832X

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LONGLISTED FOR THE FINANCIAL TIMES & MCKINSEY BUSINESS BOOK OF THE YEAR “I often talk about the importance of trust when it comes to work: the trust of your employees and building trust with your customers. This book provides a blueprint for how to build and maintain that trust and connection in a digital environment.” —Eric S. Yuan, founder and CEO of Zoom A Harvard Business School professor and leading expert in virtual and global work provides remote workers and leaders with the best practices necessary to perform at the highest levels in their organizations. The rapid and unprecedented changes brought on by Covid-19 have accelerated the transition to remote working, requiring the wholesale migration of nearly entire companies to virtual work in just weeks, leaving managers and employees scrambling to adjust. This massive transition has forced companies to rapidly advance their digital footprint, using cloud, storage, cybersecurity, and device tools to accommodate their new remote workforce. Experiencing the benefits of remote working—including nonexistent commute times, lower operational costs, and a larger pool of global job applicants—many companies, including Twitter and Google, plan to permanently incorporate remote days or give employees the option to work from home full-time. But virtual work has it challenges. Employees feel lost, isolated, out of sync, and out of sight. They want to know how to build trust, maintain connections without in-person interactions, and a proper work/life balance. Managers want to know how to lead virtually, how to keep their teams motivated, what digital tools they’ll need, and how to keep employees productive. Providing compelling, evidence-based answers to these and other pressing issues, Remote Work Revolution is essential for navigating the enduring challenges teams and managers face. Filled with specific actionable steps and interactive tools, this timely book will help team members deliver results previously out of reach. Following Neeley’s advice, employees will be able to break through routine norms to successfully use remote work to benefit themselves, their groups, and ultimately their organizations.

Designing Smart Manufacturing Systems
Designing Smart Manufacturing Systems

Author: Daniel Rossit

Publisher: Elsevier

Published: 2023-04-13

Total Pages: 422

ISBN-13: 0323996744

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Design of Smart Manufacturing Systems covers the fundamentals and applications of smart manufacturing or Industry 4.0 system design, along with interesting case studies. Digitization and Cyber-Physical Systems (CPS) have vastly increased the amount of data available to manufacturing production systems. This book addresses the planning, modeling and experimentation of different decision-making problems as well as the conditions that affect manufacturing. In addition, recent developments in the design of smart manufacturing and its applications are explained, covering the needs of both researchers and practitioners. To fully navigate the challenges and opportunities of smart manufacturing systems, contributions are drawn from operations research, information systems, computer science and industrial engineering as well as manufacturing engineering. - Addresses hot topics like cybersecurity and artificial intelligence in smart manufacturing systems - Provides case studies that show how solutions have been applied in practice - Explores how smart manufacturing systems may impact on operators