NAVIGATING THE NEW NORMAL IN A DIGITAL WORLD In an era where remote work has become a norm, auditing has evolved to embrace the power of electronic communication tools. Remote Auditing Fundamentals offers practical advice on how to effectively incorporate these tools into the auditing process. This book dives into the pros and cons of remote auditing, guiding you through the complexities of conducting audits from a distance. It covers when remote audits are more efficient and highlights instances where they can lead to unreliable outcomes. KEY TOPICS INCLUDE: • Adapting to the absence of passive offi ce communication (like visual reminders) • Managing teams based on deliverables rather than hours worked • Ensuring your technology and infrastructure are robust enough to support virtual audits Whether you’re an auditor, team leader, or manager, Remote Auditing Fundamentals is your essential guide to navigating the future of auditing. Don’t leave your audit quality to chance—start mastering remote audits today!
The purpose of this book is to provide hands-on guidelines for using electronic communication tools as part of the auditing process. The pros and cons of conducting e-audits and their consequences will be reviewed. There are situations when e-auditing techniques are more efficient, and other times they may be less efficient and even lead to questionable audit report conclusions. In this book we provide proven techniques for conducting remote audits (eAudits) and explore eAuditing practices to help organizations make informed decisions regarding their use. A ten point eAudit program implementation checklist is included with the book. Combined, the two authors have over 20 years experience conducting remote audits and using virtual communication technologies.
Remote auditing has been thrust into the limelight given the circumstances surrounding the COVID-19 pandemic. However, remote auditing has been around for well over a decade. Its popularity has been spurred by advances in technology and the globalization of economies. There has been an uptick in multi-site companies with operations scattered across the map and more small and medium-size enterprises engaged in international commerce. The purpose of auditing is to verify the conformance of an organization's processes and management system to defined requirements. Depending on the type of audit and the objective, the conformance criteria vary. The standard against which an audit may be conducted could be an organization's own procedures and documented requirements; a management system standard such as ISO 9001, AS9100, or IATF 16949; customer-specified requirements; or government regulations. Even with the constraints of remote auditing, these results still need to be achieved. Audits help us to identify problems, risks, good practices, and opportunities to better serve our customers. This book deals with the various aspects of remote auditing, including planning, risk assessment, logistical constraints, conducting the audit, and providing an informative audit report. Chapters include: Remote Auditing Overview Identifying and Managing Risk Planning the Remote Audit Prepping for a Remote Audit Conducting a Remote Audit Writing the Audit Report Follow-Up and Future Planning
Your game plan for strategic success in today’s remote audit department Beyond Audit is your guide to taking advantage of this unique moment to review and enhance your audit methodology to improve execution, operations, and audit product. Change has been thrust upon the audit industry, and every company must adapt to business interruptions and remote work environments. Now is the perfect time for audit departments to step back and turn a critical eye on their own operations. We have an opportunity to identify new ways of increasing product offerings and building more effective and efficient operations, ultimately creating better results for our partners and clients. This book will take you from a foundational understanding of the business environment through to a reflective review of your own operational effectiveness and efficiency. You’ll gain access to the Audit Risk Barometer (ARB), an innovative self-assessment tool that scores audit department strengths and opportunities for improvement. This book also includes a detailed methodology for working with your business partner to ensure clear identification of business objectives. You’ll also learn how to identify “true process risks” to ensure that testing remains focused and adds value. Finally, you'll learn critical skills and team development ideas for every level. Gain a fundamental understanding of today's business environment and how traditional and remote auditing fits into the new business puzzle Use the exclusive Audit Risk Barometer to conduct a valuable self-assessment and uncover your team’s strengths and weaknesses Learn how to effectively and efficiently work with your business partner to identify objectives and value-add opportunities Access online resources, including video summaries and interactive tools to revamp your audit department Beyond Audit incorporates links to online video summaries, templates mentioned throughout the book, interviews with experienced professionals, and an audit tracking software tool. This book is an enormously valuable resource for audit teams of any size and shape.
This book provides construction professionals, designers, contractors and quality auditors involved in construction projects with the auditing skills and processes required to improve construction quality and make their projects more competitive and economical. The processes within the book focus on auditing compliance to ISO, corporate quality management systems, project specific quality management systems, contract management, regulatory authorities’ requirements, safety, and environmental considerations. The book is divided into seven chapters and each chapter is divided into numbered sections covering auditing-related topics that have importance or relevance for understanding quality auditing concepts for construction projects. No other book covers construction quality auditing in such detail and with this level of practical application. It is an essential guide for construction and quality professionals, but also for students and academics interested in learning about quality auditing in construction projects.
The value of the ASQ Certified Quality Auditor Handbook, Fifth Edition, is clear. It is designed to help new auditors gain an understanding of the field and prepare for the ASQ CQA exam. In addition, experienced auditors can refer to it as a helpful reference; audit managers and quality managers can rely on it for guiding their auditing programs; and trainers and educators can use it for teaching fundamentals. This in-depth overview of quality auditing represents auditing practices for internal and external applications. It provides practical guidance for both system and process auditors as well. Many current topics have been expanded to reflect changes in auditing practices since 2012, with guidance from the recent 2017 update of ISO 19011. In addition, readers will find example audit situations, stories, and review comments to enhance their understanding of the field. Topics covered include the common elements of all types of system and process audits (quality, environmental, safety, and health): Auditing fundamentals, including types of quality audits, purpose and scope of auditing, terms and definitions, roles and responsibilities of participants, and professional conduct The audit process, from preparation and planning, to performance and reporting, to follow-up and closure Auditor competencies, including resource management, conflict resolution, communication, interviewing, and team dynamics Audit program management and business applications, including staffing, training and development, program evaluation, organizational risk management, and best practices Quality tools and techniques, including problem-solving tools, process improvement techniques, basic statistics, verification, and validation "This book is an encyclopedia of all major bodies of information a new or experienced quality auditor would need. It covers both the qualitative and the quantitative, which is a strength. I can't think of a quality auditor that would not find this work helpful." Kim H. Pries, CRE, CQE, CSQE, CSSBB, CMQ/OE, CQA "This handbook will be helpful to those who are new to auditing or require more in-depth knowledge of the implementation of an audit program. Boxed examples or scenarios provide some of the practical challenges encountered during auditing." Govind Ramu, ASQ Fellow, Co-Author ASQ SSGB Handbook, Author ASQ CSSYB Handbook Lance B. Coleman, Sr. has over 25 years of leadership experience in the areas of quality engineering, Lean implementation, quality, and risk management in the Medical Device, Aerospace, and other regulated industries. He has presented, trained, and consulted throughout the United States and abroad. Lance is currently a Director of Quality for IDEX Health and Science, LLC, in Oak Harbor, Washington.
Master new, disruptive technologies in the field of auditing Agile Auditing: Fundamentals and Applications introduces readers to the applications and techniques unlocked by tested and proven agile project management principles. This book educates readers on an approach to auditing that emphasizes risk-based auditing, collaboration, and speedy delivery of meaningful assurance assessments while ensuring quality results and a focus on the areas that pose the greatest material risks to the business under audit. The discipline of auditing has been forever changed via the introduction of new technologies, including: Machine learning Virtual Conferencing Process automation Data analytics Hugely popular in software development, the agile approach is just making its way into the field of audit. This book provides concrete examples and practical solutions for auditors who seek to implement agile techniques and methods. Agile Auditing is perfect for educators, practitioners, and students in the auditing field who are looking for ways to introduce greater levels of efficiency and effectiveness to their discipline.
Controller-Based Wireless LAN Fundamentals An end-to-end reference guide to design, deploy, manage, and secure 802.11 wireless networks As wired networks are increasingly replaced with 802.11n wireless connections, enterprise users are shifting to centralized, next-generation architectures built around Wireless LAN Controllers (WLC). These networks will increasingly run business-critical voice, data, and video applications that once required wired Ethernet. In Controller-Based Wireless LAN Fundamentals, three senior Cisco wireless experts bring together all the practical and conceptual knowledge professionals need to confidently design, configure, deploy, manage, and troubleshoot 802.11n networks with Cisco Unified Wireless Network (CUWN) technologies. The authors first introduce the core principles, components, and advantages of next-generation wireless networks built with Cisco offerings. Drawing on their pioneering experience, the authors present tips, insights, and best practices for network design and implementation as well as detailed configuration examples. Next, they illuminate key technologies ranging from WLCs to Lightweight Access Point Protocol (LWAPP) and Control and Provisioning of Wireless Access Points (CAPWAP), Fixed Mobile Convergence to WiFi Voice. They also show how to take advantage of the CUWN’s end-to-end security, automatic configuration, self-healing, and integrated management capabilities. This book serves as a practical, hands-on reference for all network administrators, designers, and engineers through the entire project lifecycle, and an authoritative learning tool for new wireless certification programs. This is the only book that Fully covers the principles and components of next-generation wireless networks built with Cisco WLCs and Cisco 802.11n AP Brings together real-world tips, insights, and best practices for designing and implementing next-generation wireless networks Presents start-to-finish configuration examples for common deployment scenarios Reflects the extensive first-hand experience of Cisco experts Gain an operational and design-level understanding of WLAN Controller (WLC) architectures, related technologies, and the problems they solve Understand 802.11n, MIMO, and protocols developed to support WLC architecture Use Cisco technologies to enhance wireless network reliability, resilience, and scalability while reducing operating expenses Safeguard your assets using Cisco Unified Wireless Network’s advanced security features Design wireless networks capable of serving as an enterprise’s primary or only access network and supporting advanced mobility services Utilize Cisco Wireless Control System (WCS) to plan, deploy, monitor, troubleshoot, and report on wireless networks throughout their lifecycles Configure Cisco wireless LANs for multicasting Quickly troubleshoot problems with Cisco controller-based wireless LANs This book is part of the Cisco Press® Fundamentals Series. Books in this series introduce networking professionals to new networking technologies, covering network topologies, sample deployment concepts, protocols, and management techniques. Category: Wireless Covers: Cisco Controller-Based Wireless LANs
The Remote Audit - Virtual Remote Audits From Planning to Implementation Quality management creates trust - especially in complex and specialized economic relationships across borders. Additionally, there is a demand for adjusting organizational structures and processes fast and as needed. Therefore, quality managers who are charged with such jobs and external auditors are faced with new challenges. Remote audits - also referred to as virtual remote audits over the internet - make approaches possible that offer completely new solutions here. Particularly in light of the COVID-19 pandemic, remote audit solutions are frequently the only alternatives for handling audits within specified deadlines due to short-term travel warnings and very time-consuming quarantine requirements. Furthermore, remote audits can significantly reduce traveling expenses and efforts. On the one hand, this book is addressed to auditors who want to open up new clienteles through remote auditing. Yet on the other hand, it is likewise a good working basis for quality managers, controllers, and other decision-makers on the corporate side.
Risk elimination. Risk management. Risk mitigation. These terms are an increasingly important part of the lexicon of executive-level management as they strive to succeed in a business environment having global competition, geographically diverse suppliers, and new technologies. In this new, globally expansive marketplace, more than 50 percent of value creation is achieved outside of an organizations walls, or, in other words, through their suppliers. This, too, is where the majority of product realization risk lies. This book defines what risk-based thinking is and how to apply it from the perspective of helping manage organizational risk through the supplier audit process. It provides a detailed and useful discussion of the practical application of risk-based supplier auditing principles. It can be a primer for those new to the profession of supplier auditing, and it also shares tips and best practices that would benefit experienced auditors as well. The first section explores supplier management, supplier auditing, and the supplier audit process. The second section discusses the skills, both traditional and nontraditional, needed to ensure a successful supplier audit. Relevant aspects of ASQs Certified Quality Auditor (CQA) and Certified Supplier Quality Professional (CSQP) Bodies of Knowledge are discussed in detail. The authors friends and colleagues from around the globe shared their own stories in Case in Point vignettes interspersed throughout the book, providing first-hand case studies from, among others, the medical device, logistics, automotive, and aerospace industries.
