The business practices in presentday involve a blend of essential and reasonable activities. Some business organisations assess their activities using different procedures for estimation and attempt to guarantee the best operational practices, but some find it hard to examine the quality of their output and the way to improve it. It occurs because of the lack of proper awareness regarding quality standards and a desire to improve (Khadka, 2017).
Quality has quickly become one of the most important decision-making factors for consumers. And although organizations invest considerable resources into building the right quality management systems (QMSs), in many instances, the adoption of such quality improvement tools are just not enough. Building Quality Management Systems: Selecting the Right Methods and Tools explains exactly what directors, practitioners, consultants, and researchers must do to make better choices in the design, implementation, and improvement of their QMSs. Based on the authors’ decades of industrial experience working on business improvement projects for multinationals looking to design or improve their QMSs, the book discusses building QMSs based on two important organizational elements: needs and resources. It begins with an overview of QMSs and systems thinking and the impact of QMSs on financial performance. Illustrating the process management approach, it reviews the most well-known business and quality improvement models, methods, and tools that support a major QMS. The authors introduce their own time-tested methodology for designing, implementing, and enhancing your own QMS. Using their proven method, you will learn how to: Implement a strategic quality plan based on your specific needs, capabilities, cost–benefits, policies, and business strategies Select the right models, methods, and tools to be adopted as part of your QMS Understand the critical success factors and implementation challenges Evaluate the level of maturity of your QMS and your implementation efforts Highlighting the importance of quality as a way of life, this book supplies the understanding you’ll need to make the right choices in the development and deployment of your QMS. With a clear focus on business performance and process management, it provides the basis for creating the quality management culture required to become a world-class organization.
This book, in its second edition, presents a comprehensive view of concepts, principles and practices of Total Quality Management (TQM) from basics through advanced tools and techniques for practical implementation. It is well known that 'Total Organization Involvement' in understanding and implementing TQM, along with the integrated business strategy, provided Japanese organizations with a strong platform for a meteoric rise to world-class performance and global leadership in every sphere of their operation. The success of TQM, therefore, depends a lot on the strong foundation and infrastructure of an organization. This is the crux of the author's theory of 'Holistic Management System for World-class Performance and Leadership' expounded in this book. It is a TQM-based model that helps create a world-class management system for performance excellence and global leadership. The second edition of the book introduces three new chapters on 'Quality 4.0', 'Service Quality' and 'Contemporary and Emerging Concepts of TQM' to keep the readers abreast of the latest advancements in the field. The last chapter covers Quality 5.0, Society 5.0, AI & ML, Deep Learning, Robotics, Cobots and Chatbots. These technologies are integrated to synchronize TQM with latest trends in industry and society to give hands-on experience to the students and professionals. Besides, the chapter on 'Six Sigma' has been revised and updated. The concluding part of the book cites several examples of practical implementation of TQM principles and practices in various manufacturing and service sectors of the Indian industry, providing elaboration and analysis of each case study. The book is aimed at undergraduate and postgraduate students of management as well as students of most engineering disciplines. It can also be used by the industries as a valuable guide to continuous improvement and implementation of a world-class management system in line with the TQM principles and practices. In a nutshell, the book provides wide coverage of areas related to TQM and integrates all its processes, tools and techniques under one management system to help businesses grow and excel. This is indeed the unique feature of the book. The first edition of the book is already among the top 20 all-time best book on 'Total Quality Management' and has 88 citations globally. TARGET AUDIENCE • PGP. (Production & Operations Management) • MBA (Production & Operations Management) • PGDM (Operations Management)
This book is the outcome of the efforts of many professionals working both in academia and industry who have contributed to the proceedings of the International Conference on Quality Management Practices for Organizational Excellence . Organizational Excellence is a final product composed of two basic elements alloyed prudently by the members/stakeholders of an organization. These two basic elements are Strategy and Culture . When we talk of quality management practices, we have to pursue quality as a strategy and also quality as a culture . Quality as strategy is a conscious and deliberate search for a plan of action that will develop an organization's distinctive competence and compound it. Quality as culture is the amalgamation of behavior patterns of all the stakeholders in terms of beliefs, values, attitudes etc. In other words, quality management is the epicenter of the competitive organizations of the future in which strategy is the scientific pursuits and culture is the artistic artifacts. Numerous authors have put forth their logical thoughts, have articulated their concepts and have validated their hypothesis relating to quality management. The papers, which have found place in this book aim at creating values of quality management practices.
Production Planning and Control draws on practitioner experiences on the shop floor, covering everything a manufacturing or industrial engineer needs to know on the topic. It provides basic knowledge on production functions that are essential for the effective use of PP&C techniques and tools. It is written in an approachable style, thus making it ideal for readers with limited knowledge of production planning. Comprehensive coverage includes quality management, lean management, factory planning, and how they relate to PP&C. End of chapter questions help readers ensure they have grasped the most important concepts. With its focus on actionable knowledge and broad coverage of essential reference material, this is the ideal PP&C resource to accompany work, research or study. Uses practical examples from the industry to clearly illustrate the concepts presented Provides a basic overview of statistics to accompany the introduction to forecasting Covers the relevance of PP&C to key emerging themes in manufacturing technology, including the Industrial Internet of Things and Industry 4
This book presents a comprehensive view of concepts, principles and practices of Total Quality Management (TQM) from basics through advanced tools and techniques for practical implementation.It is well known that ‘Total Organization Involvement’ in understanding and implementing TQM, along with the integrated business strategy, provided Japanese organizations with a strong platform for a meteoric rise to world-class performance and global leadership in every sphere of their operation. The success of TQM therefore depends a lot on the strong foundation and infrastructure of an organization. This is the crux of the author’s theory of ‘Holistic Management System for World-class Performance and Leadership’ expounded in this book. It is a TQM-based model that helps create a world-class management system for performance excellence and global leadership. The concluding part of the book cites several examples of practical implementation of TQM principles and practices in various manufacturing and service sectors of the Indian industry, providing elaboration and analysis of each case study. The book is aimed at undergraduate and postgraduate students of management as well as students of most engineering disciplines. It can also be used by the industries as a valuable guide to continuous improvement and implementation of a world-class management system in line with the TQM principles and practices. In a nutshell, the book provides wide coverage of areas related to TQM and integrates all its processes, tools and techniques under one management system to help businesses grow and excel. This is indeed the unique feature of the book.
This paper provides the basis for the preparation of manuals necessary for managers and staffs to perform needed activities at the proper time. The guide provides a comprehensive list of issues that should be addressed in operation and maintenance manuals for irrigation and drainage systems, and a listing of published materials and working papers which will assist in the formulation of plans for operation and maintenance. The paper serves as a valuable tool to help improve the performance of irrigation and drainage systems and to assist managers in developing and improving effective organizations to serve water consumers better.
The book focuses on key emerging areas concerning flexible systems management as an approach for transforming organizations. It is divided into three parts, discussing Enterprise Flexibility and Performance Management; Transformational Strategies and Organizational Competitiveness; and Supply Chain Flexibility. Part I addresses the integration aspects of learning, innovation, and entrepreneurship for organizational success, performance gains through cross-border acquisitions, flexibility measurement, and organizational competitiveness, impact of disinvestment, employability gaps and sustainable growth. Part II then examines risk governance structure, supporting culture, channel collaboration, waste management, IT-based process re-engineering, HR flexibility and adoption of big data as transformational strategies. Lastly, the third part investigates the development of a framework for a green flexible manufacturing system, measuring the effect of supply chain design on firm performance, exploring and ranking logistics service providers’ best practices, and exploring the relationship between optimism and career planning in the context of manufacturing sector, and analyzes customers’ emotional engagement and their inclinations towards the brand. The concept of flexibility is a common thread running through the three parts. The book is supported by both quantitative- and qualitative-based research as well as case applications relating to different areas of government and profit and not for profit organizations. Written by leading academics and practitioners, it is a useful resource for management students, scholars, consultants and practicing managers in both government and corporate sectors.
This book focuses on the application of geospatial technologies for resource planning and management for the key natural resources, e.g. water, agriculture and forest as well as the decision support system (DSS) for infrastructure development. We have seen in the past four decades that the growing complexities of sustainable management of natural resources management have been very challenging. The book has been written to leverage the current geospatial technologies that integrate the remotely sensed data available from various platforms, the precise locational data providing geospatial intelligence, and the advanced integration tools of Geographical Information Systems (GIS). Geospatial technologies have been used for water resources management employing geomorphological characteristics, analysis of river migration pattern, understanding the large-scale hydrological process, wet land classification and monitoring, analysis of glacial lake outburst flood (GLOF), assessment of environmental flow and soil erosion studies, water quality modelling and assessment and rejuvenation of paleochannels through groundwater recharge. Geospatial technologies have been applied for crop classification and mapping, soil moisture determination using RISAT-1 C-band and PALSAR-2 L-band sensors, inventory of horticulture plantations, management of citrus orchards, crop yield forecasting, rice yield estimation, estimation of evapotranspiration and its evaluation against lysimeter and satellite-based evapotranspiration product for India to address the various issues of the agricultural system management. Geospatial technologies have been used for generation of digital elevation model, urban dynamics assessment, mobile GIS application at grass root level planning, cadastral level developmental planning and e-governance applications, system dynamics for sustainable development, micro-level water resources planning, site suitability for sewage treatment plant, traffic density assessment, geographical indications of India, archaeological applications and disasters interventions to elaborate various issues of DSS for infrastructure development and management. Geospatial technologies have been employed for the generation and reconciliation of the notified forest land boundaries, and also the land cover changes analysis within notified forest areas, forest resource assessment, management and monitoring and wildlife conservation and management. This book aims to present high-quality technical case studies representing the recent developments in the “application of geospatial technologies for resource planning and management”. The editors hope that this book will serve as a valuable resource for scientists and researchers to plan and manage land and water resources sustainably.
This book discusses national development planning in the context of a globalized world economy. National economic development planning, the process of defining strategic economic objectives for a country and designing policies and institutional frameworks to attain them, was popular in many countries in the 1960s and 1970s. Over time it lost its appeal. More recently, with globalization accelerating and economic competition increasing, it is making a comeback in different countries under different forms. National planning in this new era is different than the earlier quantitative planning approaches. It employs different tools, such as strategic visions and action plans, revived forms of physical infrastructure planning, industrial policy, and cluster policy. Built on the research of international scholars with firsthand knowledge of the countries in question, this volume presents and evaluates current national planning strategies and policy worldwide. It will be of interest to both academicians who study and teach globalization and development as well as policy makers who may use it as a reference as they contemplate their own strategies.
