Privatization of Facility Management in Public Hospitals
Privatization of Facility Management in Public Hospitals

Author: Hong Poh Fan

Publisher: Partridge Publishing Singapore

Published: 2016-06-15

Total Pages: 145

ISBN-13: 1482863960

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The Malaysian economy has gone from the doldrums to being a juggernaut, which has posed many challenges to the health care industryespecially hospitals. Public hospitals in Malaysia have faced an uphill task in upgrading health care services to levels compatible with international standards. In this book, Hong Poh Fan, a senior adviser on facility management for a hospital developer, explores the transition that public hospitals have undertaken with the support of the private sector. The author zeroes in on critical issues, including: successes and challenges of privatization implementation; hospital experiences in a Southeast Asian context and how those experiences can be applied elsewhere; and ways that private development of hospitals has changed over time as well as the rationale of privatization. When people think of what the hospital industry needs, they often focus on having enough doctors and nurses, but when facilities management is lacking, services can be compromised no matter how employees are working at a facility. Join the author as he shares lessons learned over a fifteen-year period of hospital privatization in this detailed examination of how to improve health care.

Service Quality for Facilities Management in Hospitals
Service Quality for Facilities Management in Hospitals

Author: Low Sui Pheng

Publisher: Springer

Published: 2016-05-12

Total Pages: 150

ISBN-13: 9811009562

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This book examines the Facilities Management (FM) of hospitals and healthcare facilities, which are among the most complex, costly and challenging kind of buildings to manage. It presents and evaluates the FM service quality standards in Singapore’s hospitals from the patient’s perspective, and provides recommendations on how to successfully improve FM service quality and achieve higher patient satisfaction. The book also features valuable supplementary materials, including a checklist of 32 key factors for successful facilities management and another checklist of 24 service attributes for hospitals to achieve desirable service quality in connection with facilities management. The book adopts a unique approach of combining service quality and quality theory to provide a more holistic view of how FM service quality can be achieved in hospitals. It also integrates three instruments, namely the SERVQUAL model, the Kano model and the QFD model to yield empirical results from surveys for implementation in hospitals. Although the book was written from the perspective of FM service quality for hospitals, the findings and recommendations are also relevant for other non-healthcare sectors where appropriate lessons may also be drawn for FM and service quality in general. It will particularly benefit Quality Managers, Facilities Managers and Hospital Administrators.

Measurement of Facilities Management Performance in Ghana's Public Hospitals
Measurement of Facilities Management Performance in Ghana's Public Hospitals

Author: Daniel Amos

Publisher: Springer Nature

Published: 2020-11-23

Total Pages: 129

ISBN-13: 981334332X

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This book presents the concept of healthcare facilities management performance measurement (HCFMPM) using Ghana as a case study. It set forth in-depth theoretical and empirical underpinnings of performance measurement concepts for hospital facilities services, with the view to demonstrate critical performance dimensions to improve FM contributions and added value to healthcare delivery. The research approach adopted is mixed method encompassing qualitative interviews in case study setting and a questionnaire survey of sampled hospitals in Ghana. The book presents a number of useful tables, graphs as well as a pedagogic illustration of statistical analysis which are useful in understanding the concepts under reference. It develops a structural equation model for performance measurement of FM services. The book is of relevance to healthcare managers, facilities management practitioners and academics towards measuring and improving FM performance in hospitals. Although the data used in the analysis is based on the case study country Ghana, the result is by extension useful to several developing countries faced with the challenge to improve FM services delivery in public hospitals as well as other facilities management sectors.

The Challenge to Change
The Challenge to Change

Author: Rebecca Kolins Givan

Publisher: Cornell University Press

Published: 2016-09-20

Total Pages: 217

ISBN-13: 1501706578

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There is constant pressure on hospitals to improve health care delivery and increase cost effectiveness. New initiatives are the order of the day in the dramatically different health care systems of the United States and Great Britain. Often, as we know all too well, these efforts are not successful. In The Challenge to Change, Rebecca Kolins Givan analyzes the successes and failures of efforts to improve hospitals and explains what factors make it likely that the implementation of reforms will rewarded by positive transformation in a particular institution’s day-to-day operation. Givan’s in-depth qualitative case studies of both top-down initiatives and changes first suggested by staff on the front lines of care point clearly to the importance of all hospital workers in effecting change and even influencing national policy. Givan illuminates the critical role of workers, managers, and unions in enabling or constraining changes in policies and procedures and ensuring their implementation. Givan spotlights an Anglo-American model of hospital care and work organization, even while these countries retain their differences in access and payment. Entrenched professional roles, hierarchical workplace organization, and the sometimes-detached view of policymakers all shape the prospects for change in hospitals. Givan provides important examples of how the dedication and imagination of the people who work in hospitals can make all the difference when it comes to providing quality health care even in a challenging economic environment.

Human Rights, Public Values, and Leadership in Healthcare Policy
Human Rights, Public Values, and Leadership in Healthcare Policy

Author: Eneanya, Augustine Nduka

Publisher: IGI Global

Published: 2018-11-23

Total Pages: 337

ISBN-13: 152256134X

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The legitimacy of any national health system depends on how it serves the interest of the poorest and most vulnerable people. As such, a commitment to equity should be at the heart of human rights discussions regarding universal health coverage. Human Rights, Public Values, and Leadership in Healthcare Policy is an essential reference source on the importance of access to timely, quality, and affordable healthcare, and how overt or implicit discrimination in the delivery of health services violates fundamental human rights and can have serious health consequences. This publication covers current health-policy debates and reforms that focus on extending universal health coverage, decreasing the growth of costs through improved efficiency, and expanding prevention and wellness of programs. While highlighting topics such as authority hierarchy, HIV/AIDS experiences, and veterans’ mental health, this publication is ideally designed for health practitioners/professionals, scholars, researchers, institutions, students, consultants, and policymakers.

Neoliberal Governance and International Medical Travel in Malaysia
Neoliberal Governance and International Medical Travel in Malaysia

Author: Meghann Ormond

Publisher: Routledge

Published: 2013-03-05

Total Pages: 178

ISBN-13: 1135132453

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International medical travel (IMT), people crossing national borders in the pursuit of healthcare, has become a growing phenomenon. With many of the countries currently being promoted as IMT destinations located in the ‘developing’ world, IMT poses a significant challenge to popular assumptions about who provides and receives care since it inverses and diversifies presumed directionalities of care. This book analyses the development of international medical travel in Malaysia, by looking at the benefits and challenges of providing health care to non-Malaysians. It challenges embedded assumptions about the sources, directions and political value of care. The author situates the Malaysian case study material at the fruitful cross-section of a range of literatures on transnational mobility, hospitality, therapeutic landscapes and medical diplomacy to examine their roles in the construction of national identity. The book thus contributes to wider debates that have emerged around the changing character of global health governance, and is of use to students and scholars of Southeast Asian Studies as well as Politics and Health and Social Care.

Trends in EU Health Care Systems
Trends in EU Health Care Systems

Author: Winfried de Gooijer

Publisher: Springer Science & Business Media

Published: 2007-03-20

Total Pages: 522

ISBN-13: 0387327487

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The nations of the EU have long led the world in universal health coverage. Recent economic developments have created problems ranging from inequities of care to growing numbers of uninsured — a progression analyzed by Win de Gooijer in Trends in EU Health Care Systems. His ideas may be startling, and the book is bound to be controversial. This is critical reading for health care managers and policymakers, politicians and insurors - anyone looking to Europe to understand this far-reaching evolution.

HAZARDOUS WASTE MANAGEMENT
HAZARDOUS WASTE MANAGEMENT

Author: Domenico Grasso

Publisher: EOLSS Publications

Published: 2009-08-11

Total Pages: 448

ISBN-13: 1848260555

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Hazardous Waste Management theme is a component of Encyclopedia of Environmental and Ecological Sciences, Engineering and Technology Resources in the global Encyclopedia of Life Support Systems (EOLSS), which is an integrated compendium of twenty one Encyclopedias. Hazardous waste definitions differ from one country to another. A generic definition might center on wastes or combinations of wastes that pose a substantial present or potential hazard to humans or the environment, in part because they are not readily degradable, persistent in the environment and are deleterious to human health or natural resources. Most hazardous wastes are produced in the manufacturing of products for domestic consumption or further industrial application. The Theme on Hazardous Waste Management with contributions from distinguished experts in the field, discusses ecological risk, hazardous waste issues and management. This volume is aimed at the following five major target audiences: University and College students Educators, Professional practitioners, Research personnel and Policy analysts, managers, and decision makers and NGOs.

The Critique of Commodification
The Critique of Commodification

Author: Christoph Hermann

Publisher: Oxford University Press

Published: 2021-07-05

Total Pages: 241

ISBN-13: 0197576788

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In recent years activists around the globe have challenged the commodification of water, education, health care, and other essential goods, while academics have warned from unintended effects when everything can be bought and sold. But what is commodification? And what is the problem with commodification? In The Critique of Commodification, Christoph Hermann argues that commodification entails production for profit rather than social needs, and that production for profit has a number of harmful effects, including the exclusion of those who cannot pay, the marginalization of those whose collective purchasing power is not large enough, and the focus on highly profitable forms of production over more socially beneficial and ecologically sustainable alternatives. Drawing upon and extending the work of Marx, Polyani, and Luxemburg, Hermann goes beyond the standard moral critiques of markets and adopts a materialist approach to emphasize the dispossession of public resources and to highlight how goods and services are altered when sold on markets for profit. Tracing the intellectual history of the term commodification, this book not only criticizes commodification, but also proposes a new model for production that focuses on needs rather than profits.

Management Control in Hospitals
Management Control in Hospitals

Author: Roman A. Lewandowski

Publisher: CRC Press

Published: 2023-08-24

Total Pages: 275

ISBN-13: 1000933962

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For years, problems related to health-care efficiency have been at the top of the priorities of many hospitals systems and governments. The growing cost of health care, and particularly hospitals, is a significant factor in the increasing pressure for improvement of hospitals’ efficiency while maintaining a high quality of services. Hospitals are recognized as organizations in which waste, unnecessary administrative burdens, failures of care coordination, failures in execution of care processes, and even fraud and abuse are frequently identified as causes. Adoption of management control as a response to hospital problems is consistent with the conviction that control is a critical management function that has the greatest impact on organizational performance. Research proves that the lack of adequate control, adapted to modern organizational solutions, causes many harmful consequences, such as faulty services, dissatisfied patients and employees, inability to effectively compete on market, low flexibility and innovativeness, and, consequently, poor performance of the organization. This book comprehensively presents issues related to management control and develops a breakthrough theory about management control in hospitals. It is the result of many years of research and outlines the concept of control and related theories, which are discussed in detail, taking into account the unique characteristics of medical services, the health-care market, and hospitals as public organizations. Research has shown that the main elements of management control in hospitals are information systems, diagnostic control, interactive control, innovativeness, manager’s trust in physicians, and perceived uncertainty. And that proper relationships between these elements positively influence the hospital’s performance. This book describes how the success of the entire control process is based on the hospital’s top management and its interaction with clinical managers, department heads, and directors of other medical departments as well as clinicians. After reading this book, the implementation of the solutions suggested will help hospitals improve their performance, including the quality and effectiveness of the provided medical services and patient care.