Principles of Management for the Hospitality Industry
Principles of Management for the Hospitality Industry

Author: Dana V Tesone

Publisher: Routledge

Published: 2012-05-23

Total Pages: 401

ISBN-13: 113643643X

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It is vital for hospitality management students to understand key management concepts as part of the complex and intimate nature of the services industry. Principles of Management for the Hospitality Industry is designed specifically for hospitality students who need to be able to use management tools and techniques to become successful hospitality managers. By placing you at the heart of an imaginary workplace this book offers the opportunity to work through all of the items of discussion for each topic. The chapter begins with a scenario to prompt an exploration of a given topic, and concludes with the outcome of this scenario to reinforce the lessons learnt throughout the chapter. Highly practical in approach, this is an up-to-date and skilful integration of all core areas of management. It is packed with tools and techniques to aid learning and understanding: improve your professional management vocabulary with definitions in each chapter, and a complete glossary of terms visualize key concepts with over one hundred explanatory diagrams gain confidence by testing your understanding on the accompanying website practical applications of theory are illustrated in international case studies throughout the book discussion questions prompt an exploration of key concepts.

Economic Principles for the Hospitality Industry
Economic Principles for the Hospitality Industry

Author: Ricardo C.S. Siu

Publisher: Routledge

Published: 2019-06-27

Total Pages: 222

ISBN-13: 1351610317

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Economic Principles for the Hospitality Industry is the ideal introduction to the fundamentals of economics in this dynamic and highly competitive sector. Applying economic theory to a range of diverse and global hospitality industry settings, this book gives the theory real-world context. Looking at critical issues around sustainable economic development in the hospitality industry such as diversification, technology, determinants of demand, and pricing, it enables students to effectively conduct business analyses, evaluate business performance and conduct effective improvements over time. Written in an engaging style, this book assumes no prior knowledge of economics and contains a range of features, including international case studies and discussion questions, to aid beginners in the subject. This will be an essential introductory yet comprehensive resource on economics for all hospitality students.

Sustainability in the Hospitality Industry 2nd Ed
Sustainability in the Hospitality Industry 2nd Ed

Author: Willy Legrand

Publisher: Routledge

Published: 2013-02-11

Total Pages: 389

ISBN-13: 1136298142

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Sustainability is one of the single most important global issues facing the world. A clear understanding of the issues surrounding climate change, global warming, air and water pollution, ozone depletion, deforestation, the loss of biodiversity and global poverty is essential for every future manager in the hospitality industry. Present and future hospitality executives need to know how sustainable management systems can be integrated into their businesses while maintaining and hopefully improving the bottom line. Sustainability in the Hospitality Industry, second edition, is the only book available to introduce the students to economic, environmental and social sustainable issues specifically facing the industry as well as exploring ideas, solutions, and strategies of how to manage operations in a sustainable way. Since the first edition of this book there have been many important developments in this field and this second edition has been updated in the following ways: updated content to reflect recent issues and trends including hotel energy solutions and green hotel design two new chapters on 'Sustainable Food' and 'Social Entrepreneurship and Social Value' updated international case studies throughout to explore key issues and show real life operational responses to sustainability within the hospitality industry. New case studies on growth hotel development markets, Asia and the Middle East new practical exercises throughout to apply your knowledge to real-life sustainability scenarios. This accessible and comprehensive account of Sustainability in the Hospitality Industry is essential reading for all students and future managers.

Principles of Hospitality Law
Principles of Hospitality Law

Author: Michael John Boella

Publisher: Burns & Oates

Published: 1999

Total Pages: 0

ISBN-13: 9780304704729

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Provides comprehensive coverage of the law relating to most types of business operating in the field of hospitality. This new edition has been extensively revised and updated, and contains a new chapter on international legal issues. The book incorporates recent changes, particularly to employment law, resulting from statute and case law, and refers to the changes about to be made to the Courts system. There are appendices containing questions, case studies and answers, and the book includes a comprehensive, easy-to-use index. An ideal text for all students planning careers in Hospitality Management. It is aimed at students progressing to NVQ level 4 courses, Bachelor's and Masters's degrees, and the HCIMA's professional qualifying examinations.

Service Management Principles for Hospitality & Tourism
Service Management Principles for Hospitality & Tourism

Author: Jay Kandampully

Publisher: Goodfellow Publishers Ltd

Published: 2019-09-01

Total Pages: 344

ISBN-13: 1911635174

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Guides managers to a new perspective that sees hospitality and tourism as essential service businesses requiring a holistic cross-functional approach to meeting customers’ needs within the context of personal relationships and experience.

International Hospitality Management
International Hospitality Management

Author: Alan Clarke

Publisher: Routledge

Published: 2009-11-04

Total Pages: 400

ISBN-13: 1136394028

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International Hospitality Management: issues and applications brings together the latest developments in global hospitality operations with the contemporary management principles. It provides a truly international perspective on the hospitality and tourism industries and provides a fresh insight into hospitality and tourism management. The text develops a critical view of the management theory and the traditional theories, looking at how appropriate they are in hospitality and tourism and in a multicultural context. The awareness of cultural environments and the specifications imposed by those cultures will underpin the whole text. International Hospitality Management is designed to instil a greater awareness of the international factors influencing the strategies and performances of hospitality organisation. The approach focuses on a critical analysis of the relevance and application of general management theory and practice to the hospitality industry. Consisting of three 3 parts divided into 14 chapters, each of which deals with a major topic of international management, the book has been thoroughly developed with consistent learning features throughout, including: Specified learning outcomes for each chapter International case studies including major world events such as the September 11 Terrorist Attacks, the Argentine Financial Crisis, The SARS virus, The Institution of Euro, the accession of China to the World Trade Organization., and the expansion of European Union, as well as international corporations such as Marriott, Hilton, Intercontinental, McDonalds, Starbucks etc. It introduces the global market situation, including Americas, Europe, Asia Pacific, and Middle East. Study questions and discussion questions to consolidate learning and understanding. Links to relevant websites at the end of each chapter On-line resources and a test bank is available for lecturers and students

Social Entrepreneurship in Hospitality
Social Entrepreneurship in Hospitality

Author: Willy Legrand

Publisher: Routledge

Published: 2020-11-15

Total Pages: 237

ISBN-13: 1351739875

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This innovative book is the first to explore social entrepreneurship in the field of hospitality, introducing students to the principles of social entrepreneurship motivation, finance, sustainability, issues and challenges, and how these can be successfully implemented in a range of hospitality settings. The hospitality industry offers a particularly fruitful framework for social entrepreneurs, partly due to the low barriers of entry and opportunities to enhance social and environmental wealth. A variety of international case studies are integrated throughout to showcase the challenges and successes of social entrepreneurship in the hospitality industry in a wide range of settings. Discussion questions, further reading suggestions and exercises at the end of each chapter help the student to explore these concepts further. Insights into the industry’s role during and potentially beyond the COVID-19 crisis are offered in the concluding chapter. The is a timely addition to the literature, written by a team of highly regarded professionals and academics, and will be essential reading for all current and future entrepreneurs in the field of Hospitality Management.

Hospitality Marketing
Hospitality Marketing

Author: David Bowie

Publisher: Routledge

Published: 2004

Total Pages: 364

ISBN-13: 0750652454

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This book takes a unique approach to outlining marketing processes in the hospitality industry. It discusses the eight elements of the marketing mix with direct reference to the specifics of the hospitality industry, and approaches the whole process in three stages : before, during, and after. (Midwest).

Revenue Management for the Hospitality Industry
Revenue Management for the Hospitality Industry

Author: David K. Hayes

Publisher: John Wiley & Sons

Published: 2021-11-09

Total Pages: 482

ISBN-13: 1119790778

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REVENUE MANAGEMENT FOR THE HOSPITALITY INDUSTRY Explore intermediate and advanced topics in the field of revenue management with this up-to-date guide In the newly revised second edition of Revenue Management for the Hospitality Industry, an accomplished team of industry professionals delivers a comprehensive and insightful review of hospitality pricing and revenue optimization strategies. The book offers realistic industry examples from hotels, restaurants, and other hospitality industry segments that use differential pricing as a major revenue management tool. The authors discuss concepts critical to the achievement of hospitality professionals’ revenue management goals and include new examinations of the growing importance of effective data collection and management. A running case study helps students learn how to incorporate the revenue management principles and strategies included in the book’s 14 chapters. Written for students with some prior knowledge and understanding of the hospitality industry, the new edition also includes: A brand-new chapter on data analysis and revenue management that addresses many of the most important data and technology-related developments in the field, including the management of big data, data safety, and data security In-depth discussions of revenue management topics including Net Revenue Per Available Room, Direct Revenue Ratio, and other KPIs Major changes to the book’s instructor support materials and an expansion of the instructor’s test bank items and student exercises. An indispensable resource for students taking courses in hospitality management or business administration, Revenue Management for the Hospitality Industry, Second Edition is also ideal for managers and executives in the hospitality industry.

Principles of Hospitality Management
Principles of Hospitality Management

Author: Felix Otieno

Publisher: GRIN Verlag

Published: 2013-12-16

Total Pages: 9

ISBN-13: 3656559473

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Seminar paper from the year 2012 in the subject Business economics - Business Management, Corporate Governance, grade: B, University of California, Berkeley , language: English, abstract: Hyatt Hotels Corporation is one of the largest hotel chains in the world. Founded in 1957, the organization operates approximately 492 properties across the world. The recent allegations of unjust employment practices have severely affected the reputation of the organization. This small research paper aims to identify various allegations against the Hotel by reviewing wide-range of literature present on internet and focuses on finding out various issues and factors that affect the Labour Relations Board’s practices and standards. This research paper also summarizes the findings using critical path thinking strategy to recommend strategies that adhere to an optimum level of practices of the Hospitality Industry. Allegations of Unjust Practices against Hyatt Hyatt Hotels Corporation has been facing numerous of allegations regarding unjust employment practices followed by the top management of the organization. The major allegation against Hyatt was that the organization has been implementing offensive and abhorrent policies towards its employees, who are working as housekeepers (Liu, 2012). Hyatt Hotels has been really exploiting housekeepers with crushing huge workloads making them to clean almost 30 rooms in 8-hour shift. These crushing workloads have been leaving housekeepers to suffer from severe pain and hardship. Thus, housekeepers of Hyatt have alleged that the unethical and unjust labor practices followed by the organization have been severely impacting their well-being and human rights and dignity (Liu, 2012).