Planeación y Gestión Estratégica de las Organizaciones: conceptos, métodos y casos de aplicación, pretende presentar de manera integrada, al alcance de personas sin experiencia en el tema, todos los componentes del direccionamiento estratégico de las organizaciones con el fin de dar respuesta a las preguntas fundamentales sobre los conceptos y los métodos. En cada capítulo se hace la aplicación a una empresa pequeña, una institución universitaria, un municipio mediano y un grupo de investigación, con miras a obtener una mayor comprensión de los procesos y procedimientos útiles para direccionar estratégicamente cualquier organización moderna, independientemente de su naturaleza.
KEY BENFIT:David's Strategic Managementoffers a skills-oriented, practitioner perspective that has been updated with modern cases to reflect current research and strategy. This text covers strategy formulation issues such as business ethics, global vs. domestic operations, vision/mission, matrix analysis, partnering, joint venturing, competitive analysis, and includes a brand new cohesion case on the Walt Disney Company. For management professionals, small business owners and others involved in business.
Benchmarking has become a key tool in the water industry to promote and achieve performance targets for utilities. The use of this tool for performance improvement through systematic search and adaptation of leading practices, has expanded globally during the past decade. Many ongoing projects worldwide aim to address different needs and objectives, in varying contexts, with outstanding results and impact. Benchmarking Water Services provides valuable information to everyone interested in benchmarking in the water industry. The text is aimed at utilities considering joining a benchmarking project, experienced practitioners in charge of organizing a benchmarking exercise, consultants, regulators and researchers. The document is presented with a clear practice oriented approach and can be used as a how-to-benchmark guide presented from different perspectives (participants, organizers, supervising bodies). Readers will gain practical insight on real life benchmarking practices and will benefit from the experiences gained in some of the leading benchmarking projects of the water industry (including the IWA-WSAA benchmarking efforts, the European Benchmarking Co-operation and the several benchmarking projects carried out in Austria and Central Europe). The manual also presents the new IWA Benchmarking Framework, which aims to harmonize the terms used to describe benchmarking and performance indicators practices in the water industry, guaranteeing a more fluent and efficient communication. This Manual of Best Practice is edited by the IWA Specialist Group on Benchmarking and Performance Assessment, and co-published by AWWA and IWA Publishing. Praise for Benchmarking Water Services: "The continual trend of conceptual to specifics throughout the book provides for an educational experience each time the book is either casually perused or carefully studied." "The authors (Cabrera, Haskins and Fritiz) diligently pursue the focus of improvement." "Benchmarking Water Services is an in depth and practical ‘must have’ guide for any utility currently engaged in or planning to develop a benchmarking process" - Gregory M. Baird (2012) Benchmarking: An International Journal 19:2. More information about the book can be found on the Water Wiki in an article written by the author: http://www.iwawaterwiki.org/xwiki/bin/view/Articles/TheNewIWABenchmarkingFramework A Spanish language version of this book is available as a free eBook: http://www.iwawaterwiki.org/xwiki/bin/view/Articles/eBookTitlesfromIWAPublishingFreetoDownload-Volume2#HBenchmarkingParaServiciosdeAgua
How to pass the PMP(R) Exam without dying in the attempt? We have one of the most complete books to prepare for the PMP(R) exam, which allows the reader to save many study hours, at a very affordable price. The book Project Manager has been updated with the fourth edition of the PMBOK(R) Guide, covering all the exam topics with a friendly style, 50 exercises, and 470 questions. His author, Pablo Lledo, has written five Project Management books, some of them published with one of the biggest publishers: Pearson. Advantages of studying from this book: iE To have a complete guide to study the PMP(R) exam iE To learn what is it that you don't know iE To get information and tips for the exam iE To save time and money iE To get closer to passing the PMP(R) certification iE To become a better Project Manager More info: www.pablolledo.com PMI, PMBOK and PMP are registered marks of the Project Management Institute, Inc.
