"The most useful, well-written, and emotionally compelling business book I have read in years. I couldn't put it down." -- Robert I. Sutton, Stanford Professor and author of The No Asshole Rule "A must-read for every leader in their field." -- Daniel H. Pink, bestselling author of To Sell is Human Incivility is silently chipping away at people, organizations, and our economy. Slights, insensitivities, and rude behaviors can cut deeply. Moreover, incivility hijacks focus. Even if people want to perform well, they can't. Customers too are less likely to buy from a company with an employee who is perceived as rude. Ultimately, incivility cuts the bottom line. In Mastering Civility, Christine Porath shows how people can enhance their influence and effectiveness with civility. Combining scientific research with fascinating evidence from popular culture and fields such as neuroscience, medicine, and psychology, this book provides managers and employers with a much-needed wake-up call, while also reminding them of what they can do right now to improve the quality of their workplaces.
Although competitions in classical music have a long history, the number of contests has risen dramatically since the Second World War, all of them aiming to launch young artists' careers. This is not the symptom of marketization that it might appear to be. Despite the establishment of an international governing body, competitions are plagued by rumors of corruption, and even the most mathematically sophisticated voting system cannot quell accusations that the best talent is overlooked. Why do musicians take part? Why do audiences care so much about who wins? Performing Civility is the first book to address these questions. In this groundbreaking study, Lisa McCormick draws from firsthand observations of contests in Europe and the US, and in-depth interviews with competitors, jurors and directors, as well as blog data from competition observers to argue that competitions have endured because they are not only about music, they are also about civility.
Few if any people in the evangelical world have conversed as widely and sensitively as Richard Mouw. That's why Mouw can write here so wisely and helpfully about what Christians can appreciate about pluralism, the theological basis for civility, and how we can communicate with people who disagree with us on the issues that matter most.
The Risk of War focuses on practices and performances of everyday life across ethnonational borders during the six-month armed conflict in 2001 between Macedonian government forces and the Albanian National Liberation Army (NLA)—a conflict initiated by the NLA with the proclaimed purpose of securing greater rights for the Albanian community in Macedonia and terminated by the internationally brokered Ohrid Framework Agreement. Anthropologist Vasiliki P. Neofotistos provides an ethnographic account of the ways middle- and working-class Albanian and Macedonian noncombatants in Macedonia's capital city, Skopje, went about their daily lives during the conflict, when fear and uncertainty regarding their existence and the viability of the state were intense and widespread. Neofotistos finds that, rather than passively observing the international community's efforts to manage the political crisis, members of the Macedonian and Albanian communities responded with resilience and wit to disruptive and threatening changes in social structure, intensely negotiated relationships of power, and promoted indeterminacy on the level of the everyday as a sense of impending war enfolded the capital. More broadly, The Risk of War helps us better understand how postindependence Macedonia has managed to escape civil bloodshed despite high political volatility, acute ethno-nationalist rivalries, and unrelenting external pressures exerted by neighboring countries.
Have you had it with the disrespectful way some people treat others? Are you frustrated with the gridlock in Washington, slanted newscasts, and late-night talk show hosts? Maybe you've received a hurtful e-mail, copied to a dozen of your friends-and you're embarrassed! Do you want to be part of the solution? You can help restore a civilized world, starting with your social network. Jesus, the Master, directs your pathway to respect. Your life gets better.
#1 NEW YORK TIMES BESTSELLER More than ONE MILLION copies sold A TODAY Show Read with Jenna Book Club Pick A New York Times Notable Book, a New York Times Readers’ Choice Best Book of the Century, and Chosen by Oprah Daily, Time, NPR, The Washington Post, Bill Gates and Barack Obama as a Best Book of the Year “Wise and wildly entertaining . . . permeated with light, wit, youth.” —The New York Times Book Review “A classic that we will read for years to come.” —Jenna Bush Hager, Read with Jenna book club “Fantastic. Set in 1954, Towles uses the story of two brothers to show that our personal journeys are never as linear or predictable as we might hope.” —Bill Gates “A real joyride . . . elegantly constructed and compulsively readable.” —NPR The bestselling author of A Gentleman in Moscow and Rules of Civility and master of absorbing, sophisticated fiction returns with a stylish and propulsive novel set in 1950s America In June, 1954, eighteen-year-old Emmett Watson is driven home to Nebraska by the warden of the juvenile work farm where he has just served fifteen months for involuntary manslaughter. His mother long gone, his father recently deceased, and the family farm foreclosed upon by the bank, Emmett's intention is to pick up his eight-year-old brother, Billy, and head to California where they can start their lives anew. But when the warden drives away, Emmett discovers that two friends from the work farm have hidden themselves in the trunk of the warden's car. Together, they have hatched an altogether different plan for Emmett's future, one that will take them all on a fateful journey in the opposite direction—to the City of New York. Spanning just ten days and told from multiple points of view, Towles's third novel will satisfy fans of his multi-layered literary styling while providing them an array of new and richly imagined settings, characters, and themes. “Once again, I was wowed by Towles’s writing—especially because The Lincoln Highway is so different from A Gentleman in Moscow in terms of setting, plot, and themes. Towles is not a one-trick pony. Like all the best storytellers, he has range. He takes inspiration from famous hero’s journeys, including The Iliad, The Odyssey, Hamlet, Huckleberry Finn, and Of Mice and Men. He seems to be saying that our personal journeys are never as linear or predictable as an interstate highway. But, he suggests, when something (or someone) tries to steer us off course, it is possible to take the wheel.” – Bill Gates
The civil sphere is a distinctively democratic field in modern societies, one that sustains universalizing cultural aspirations and organizational structures and that has tense and uncertain boundaries with other spheres of social life, like the economy, religion, family, and state. Unlike the latter, which are more particularistic and hierarchical in character, the civil sphere defines itself in terms of solidarity – the feeling of being connected with every other person in the collectivity. The utopian ideals of democratic solidarity shape every modern society, even if they are often compromised by the messy realities of social life. This volume uses the theory of the civil sphere to shed new light on Nordic societies, while at the same time drawing on the distinctive experiences of the Nordic nations to reflect on and advance the theory of the civil sphere. Nordic societies have long been admired for creating a distinctive form of social democracy, but this admirable achievement has not been well conceptualized theoretically. Most attempts to explain Nordic social democracy focus on material and organizational factors. This volume, by contrast, emphasizes the cultural foundations and characteristics of social democracy, demonstrating how civil sensibilities are necessary for the creation of an egalitarian and democratic state. Nordic civil spheres, however, are not only pro-civil but also white in color, European in ethnicity, secular in character and gender-equal in a subtly restrictive manner. Such primordialization of state civility is vividly on display in the sometime tense relationships that develop among natives and “foreigners” in Nordic countries, relationships that expose the primordial undersides of the social democratic codes and civil values that constitute the Nordic civil sphere. A major contribution to the theory of the civil sphere and to our understanding of the cultural and normative underpinnings of social and political life, this volume will be of particular interest to students and scholars of sociology and politics.
Despite the tremendous number of studies produced annually in the field of Dutch art over the last 30 years or so, and the strong contemporary market for works by Dutch masters of the period as well as the public's ongoing fascination with some of its most beloved painters, until now there has been no comprehensive study assessing the state of research in the field. As the first study of its kind, this book is a useful resource for scholars and advanced students of seventeenth-century Dutch art, and also serves as a springboard for further research. Its 19 chapters, divided into three sections and written by a team of internationally renowned art historians, address a wide variety of topics, ranging from those that might be considered "traditional" to others that have only drawn scholarly attention comparatively recently.
