Workplace safety is failing. Despite better procedures now in place on the job, people are still getting hurt. The problem lies in our thinking. We must shift the focus from rules to relationships. In PeopleWork, author and safety management consultant Kevin Burns presents his M4 Method of people-centered management for safety in the workplace. He lays out the practical, how-to steps that frontline supervisors and safety people can master. This promotes a relationship-based culture focused on mentoring, coaching, and inspiring teams. It's an approach that ultimately improves employee productivity and allows everyone to achieve their personal goals and the goals of their company. With PeopleWork, you can raise workplace safety to a level where it actually works.
Provides a clear road map to instilling a culture of safety excellence in any organization Did you know that accidental injury is among the top ten leading causes of death in every age group? With this book as your guide, you'll learn how to help your organization develop, implement, and sustain Safety Culture Excellence, vital for the protection of and improvement in the quality of life for everyone who works there. STEPS to Safety Culture Excellence is based on the authors' firsthand experience working with international organizations in every major industry that have successfully developed and implemented ongoing cultures of safety excellence. Whether your organization is a small regional firm or a large multinational corporation, you'll find that the STEPS process enables you to instill Safety Culture Excellence within your organization. STEPS (Strategic Targets for Excellent Performance in Safety) demystifies the process of developing Safety Culture Excellence by breaking it down into small logical, internally led tasks. You'll be guided through a sequence of STEPS that makes it possible to: Create a culture of excellence that is reinforced and empowered at every level Develop the capability within the culture to identify, prioritize, and solve safety problems and challenges Maintain and continuously improve the performance of your organization's safety culture Although this book is dedicated to safety, the tested and proven STEPS process can be used to promote excellence in any aspect of organizational performance. By optimizing the safety culture in your organization, you will give the people you work with the skills and knowledge to not only minimize the risk of an on-the-job accident, but also to lead safe, healthy lives outside of work.
The second edition of a bestseller, Safety Differently: Human Factors for a New Era is a complete update of Ten Questions About Human Error: A New View of Human Factors and System Safety. Today, the unrelenting pace of technology change and growth of complexity calls for a different kind of safety thinking. Automation and new technologies have resu
Learn real frontline leadership in The CareFull Supervisor. Acclaimed business educator Kevin Burns shatters the traditional view of supervisory roles, exposing a profound understanding: your team doesn't work for you - you work for them. The CareFull Supervisor dismantles the complexities of leadership, equipping supervisors with practical techniques and resources to lead with confidence. While many supervisors may have been promoted due to their exceptional individual achievements, transitioning from standout employee to empathetic leader demands an entirely new skill set. The CareFull Supervisor is not just another book on supervision; it's a game-changer for anyone in a leadership role. This book takes you on a transformative journey equipping you with the tools to excel as a supervisor, and the skills to create a workplace that inspires loyalty and teamwork. The CareFull Supervisor offers insights into building genuine connections with your team and creating an environment of trust and collaboration. Whether you're a seasoned supervisor or just starting out, this book will show you how to lead with confidence and care - qualities that are essential for success in today's ever-changing workplace. Take the first step towards a fulfilling path of self-improvement and become the supervisor employees want to have.
The Human Contribution is vital reading for all professionals in high-consequence environments and for managers of any complex system. The book draws its illustrative material from a wide variety of hazardous domains, with the emphasis on healthcare reflecting the author's focus on patient safety over the last decade. All students of human factors - however seasoned - will also find it an invaluable and thought-provoking read.
No manager wants to see employees get hurt, but few are fully prepared to play meaningful roles in safety. The Manager’s Guide to Workplace Safety is designed to provide managers with the relevant knowhow and proactive approaches to understand and take on safety management. With over 70 years of combined safety-training experience, authors R. Scott Stricoff and Donald R. Groover have worked with executives, managers, and supervisors from across the world to make significant advances in keeping people safe, engaged, and motivated in the workplace. Going beyond the generalities of typical safety resources, this book provides practical guidance on what an individual with management responsibility should do to support and drive safety excellence.
New York Times Bestseller An exciting--and encouraging--exploration of creativity from the author of When: The Scientific Secrets of Perfect Timing The future belongs to a different kind of person with a different kind of mind: artists, inventors, storytellers-creative and holistic "right-brain" thinkers whose abilities mark the fault line between who gets ahead and who doesn't. Drawing on research from around the world, Pink (author of To Sell Is Human: The Surprising Truth About Motivating Others) outlines the six fundamentally human abilities that are absolute essentials for professional success and personal fulfillment--and reveals how to master them. A Whole New Mind takes readers to a daring new place, and a provocative and necessary new way of thinking about a future that's already here.
From bestselling writer David Graeber—“a master of opening up thought and stimulating debate” (Slate)—a powerful argument against the rise of meaningless, unfulfilling jobs…and their consequences. Does your job make a meaningful contribution to the world? In the spring of 2013, David Graeber asked this question in a playful, provocative essay titled “On the Phenomenon of Bullshit Jobs.” It went viral. After one million online views in seventeen different languages, people all over the world are still debating the answer. There are hordes of people—HR consultants, communication coordinators, telemarketing researchers, corporate lawyers—whose jobs are useless, and, tragically, they know it. These people are caught in bullshit jobs. Graeber explores one of society’s most vexing and deeply felt concerns, indicting among other villains a particular strain of finance capitalism that betrays ideals shared by thinkers ranging from Keynes to Lincoln. “Clever and charismatic” (The New Yorker), Bullshit Jobs gives individuals, corporations, and societies permission to undergo a shift in values, placing creative and caring work at the center of our culture. This book is for everyone who wants to turn their vocation back into an avocation and “a thought-provoking examination of our working lives” (Financial Times).
From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together
Do you want to make a difference? There are many ways someone in a leadership role can have a positive impact on the lives of their employees. Perhaps there is no leadership responsibility more profound than creating a sustainable, injury-free workplace. Every person who goes to work expects to return home in the same condition. When someone is hurt, the adverse effects of their injury ripple through the employee's family and friends. Achieving an injury-free environment is one of the most difficult problems many leaders face. Indeed, during 35 years in manufacturing I never discovered a singular solution to this challenge. However, over these years I observed quite a few leadership actions that significantly contributed to less risk-taking, greater hazard awareness and genuine collaborative efforts among employees and supervisors. Leaders who understood, embraced, and implemented these strategies saw a dramatic reduction in incidents and injuries at their facilities. In my experience, organizations with the best safety performances do not have a secret. They simply do a lot of small things collectively and strategically well. That's really what this book is about. It is a collection of leadership concepts, thoughts, words, and actions that (when strategically implemented) can move your organization toward a better safety future. There are no 'silver bullets' here. On the other hand, you don't have to do all of these things to be successful in your safety journey. The first section of the book takes a look at some fundamental concepts everyone who is striving to achieve safety excellence should understand. It includes a discussion on compliance versus commitment, how to develop a safety strategy, why people make mistakes and take risks, and an overview of a Just Culture. The core of the book reviews some key research findings in social psychology, sociology and neuroscience. I share personal experiences of highly effective leadership. And I recount other situations that exemplify the wrong approach. In each case, I discuss how you can leverage these concepts in a practical way to improve your safety leadership skills. Topics include: how our thoughts can drive our behaviors when it comes to safety, how the words we use can be influential on personal decision-making, how social influence and leadership actions can drive safety performance, and how to facilitate the right personal safety conversation. At the end of each chapter, there is a segment called the SAFETY LEADER'S TOOLBOX. This toolbox contains over 70 practical tools and tips for being a more effective safety leader! Readers are encouraged to consult the SAFETY LEADER'S TOOLBOX for small changes in what you think, say, and do to shape your safety culture. I invite you to put on your safety shoes and walk with me. Together we will consider how you can lead your organization to exceptional safety performance. Spoiler alert! One essential leadership skill is knowing why, how, and what to talk about when it comes to safety. Where do you begin? Start with a "Why" of caring. If you start with caring as your personal motive, you won't have to do everything perfectly. Your employees will want to do the right things for the right reasons. You can read this book in chapter order. You can also go to a specific chapter to learn more about a particular topic. Either way, you are encouraged to consult the SAFETY LEADER'S TOOLBOX throughout this book for small changes in what you think, say, or do to shape your safety culture. Choose a set of tools from the TOOLBOX that will enable you to move toward your safety vision. Start making a difference in the lives of others!
