PC Upgrade and Repair Bible
PC Upgrade and Repair Bible

Author: Marcia Press

Publisher: John Wiley & Sons

Published: 2004-05-10

Total Pages: 501

ISBN-13: 0764573179

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Updated and revised with eighty percent new material, this book is 100 percent of what readers need to upgrade, fix, or troubleshoot PCs Sixty-five percent of U.S. households own a PC; this book caters to the do-it-yourselfers in these households, both novices and tech hobbyists alike, who are looking for an approachable reference A one-stop reference for topics such as video, CD, and DVD; multimedia; storage; communications (network and Internet); peripherals; and integrating with laptops and handhelds Concludes with a step-by-step tutorial on building an "extreme" machine that can handle the most demanding multimedia or gaming applications Written by Marcia and Barry Press, authors of PC Toys (076454229X)

Macworld? Mac? Upgrade and Repair Bible
Macworld? Mac? Upgrade and Repair Bible

Author: Todd Stauffer

Publisher: Wiley

Published: 2000-10-10

Total Pages: 1130

ISBN-13: 9780764535222

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The Mac Upgrade and Repair Bible, 2nd Edition addresses the changes in the Mac market, offering coverage of new Macs and new Macintosh technologies. Specifically, the book has been enlarged and expanded to cover the iMac line, from the original iMac through the iMac DV series, the iBook line, the PowerBook G3 series and the Power Macintosh G3 and G4 machines that have been introduced since the first edition. All of these machines offer new ways to expand and upgrade storage, processing and input/output tasks. Likewise, they offer new troubleshooting and repair issues. Includes a CD-ROM packed with powerful utilities.

PC Upgrade and Repair Bible
PC Upgrade and Repair Bible

Author: Barry Press

Publisher:

Published: 1999-12-15

Total Pages: 1432

ISBN-13:

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The authors provide a comprehensive reference for PC repair and upgrade, updated to include: Windows 98 and preview of Windows 2000; Pentium III and Xeon processors; ISDN, satellite, and cable modems; plug-and-play operation with Universal Serial Bus (USB) and IEEE1394 connections; and all information necessary to build an effective, customized computer from ground up.

A Guide to Computer User Support for Help Desk & Support Specialists
A Guide to Computer User Support for Help Desk & Support Specialists

Author: Fred Beisse

Publisher:

Published: 2004

Total Pages: 580

ISBN-13: 9780619216689

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A standard for help desk professionals and those considering becoming support professionals, this text focuses on key information for user support professionals, including decision making, communicating successfully with a client, determining the client's specific needs, and writing for the end user. This text has been updated to reflect the latest in support industry trends, especially the use of Web and email-based support. For those considering entering the field, alternate career paths for user-support workers are described. This edition has retained and updated the CloseUp feature, which details real-life scenarios of working professionals and issues in the workplace. With balanced coverage of both people skills and technical skills, this book is an excellent resource for those in the technical-support field.