Wired to Care: How Companies Prosper When They Create Widespread Empathy

Wired to Care: How Companies Prosper When They Create Widespread Empathy

Author: Patnaik

Publisher: Pearson Education India

Published: 2009

Total Pages: 276

ISBN-13: 9788131730133

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Executives often know little about the people who buy their companies' products and services. This is not surprising. To study people, you must care about them. However, most companies eliminate empathy from their operations. In essence, they proceed as if they have calculating, survival-bent reptile brains. Profits drive everything. This is an odd disconnect because corporate livelihoods depend on people - not lizards - and people's brains are hardwired to be empathetic. Dev Patnaik (writing with Peter Mortensen) shows why firms that connect empathetically with their customers do better financially. He insists today's cold-hearted, bottom-line business world has room for caring companies, and he points to IBM, Nike and Harley-Davidson as examples. The fact that empathy is also a strong business strategy is icing on the cake. getAbstract suggests this fine book to CEOs, marketing officers and other executives who want to build their business by acting on their respect for their customers. As Patnaik explains on his blog, "Empathy isn't about having a visionary leader. It's about making customer information an easy, everyday and experiential part of working at your company."


Prosper

Prosper

Author: Ethan Willis

Publisher: Berrett-Koehler Publishers

Published: 2011-10-03

Total Pages: 160

ISBN-13: 1609940709

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The founders of Prosper Inc., a $60 million company and the largest provider of individual coaching on personal finance and entrepreneurship in the US, distill the secrets of defining, achieving and sustaining the quality of life you really want to attain real prosperity.


Prosper!

Prosper!

Author: Chris Martenson

Publisher: RDA Press, LLC

Published: 2015-11-17

Total Pages: 225

ISBN-13: 1937832775

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The Next 20 Years Will Be Completely Different From The Past Current global trends are bleak: weak economic growth, too much debt, declining incomes for the lower 99%, a dangerous addiction to fossil fuels, and ecological destruction – just to name a few. Many of us understandably feel resigned to an eroding standard of living in the years to come. At best. But what if we told you that there are specific, attainable steps you can take today that can limit your vulnerability to these trends and help you be: - Richer - Live with greater purpose - Healthier - More valued by others - Happier - Safer from harm That’s exactly what Prosper! offers: a blueprint for taking control of and improving your destiny. It outlines practical, actionable investments of your time & resources that will ensure you enjoy greater prosperity in your life, whatever the future may bring. In Prosper!, Martenson and Taggart will explain: - The trends mostly likely to shape your life over the next 20 years - Why developing resilience offers your best chance for thriving, even though society may suffer from the changes these trends may bring - How to build true wealth - What specific actions to take now to secure a prosperous future, no matter what the future holds - How everybody can benefit from this guidance, regardless of age, income or ability How we can best serve the next generation by the actions we take today Prosper! is the highly anticipated follow-up to Martenson’s acclaimed book The Crash Course (Wiley, 2011)


The Serving Mindset

The Serving Mindset

Author: Brock Farnoosh

Publisher: Simon and Schuster

Published: 2018-11-06

Total Pages: 233

ISBN-13: 1510741968

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What if you could stop selling altogether and grow your profits? With The Serving Mindset, you’ll learn how to serve, elevate your business success, and feel great about it! Targeted to business owners and entrepreneurs who are very good at what they do but feel guilt and shame around selling and sales and therefore limit their own success and overall possibilities, The Serving Mindset: Stop Selling and Grow Your Business positions selling as serving and takes readers through the process of why and how to acquire this “serving mindset” and put it into practice. For readers who hate sales, The Serving Mindset will help you diagnose the source of the issue, understand how your mindset affects your sales directly, and discover a fresh approach to selling as serving—an essential lesson for enabling any business to explore maximum levels of prosperity. Using case studies as well as the experience of the author and that of her professional-coaching clients, The Serving Mindset is sure to change how readers view selling, serving, and growing. The powerful insights and applications in this book are game-changers for every business owner and entrepreneur who wants to attract and secure ideal customers and premium clients while maintaining integrity to his or her own core values.


Money and the Prosperous Soul

Money and the Prosperous Soul

Author: Stephen K. De Silva

Publisher: Chosen Books

Published: 2010-09-01

Total Pages: 192

ISBN-13: 1441213775

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In an age of mounting credit debt, get-rich-quick schemes, and high unemployment, many people are left wondering, "Why am I always struggling with finances? Why can't I seem to get ahead?" While the market is flooded with short-term help, few resources address the root spiritual problems behind money. In a warm, conversational style, CFO and CPA firm owner Stephen K. DeSilva offers a unique, prophetic/supernatural approach to handling money. This respected charismatic leader combines financial philosophy, biblical truth, supernatural deliverance, and prophetic teaching, and also offers related practical and prophetic exercises throughout each chapter. Money and the Prosperous Soul will help every believer struggling with lack to overcome wrong thinking and destructive cycles and learn the biblical and supernatural principles of success. Free online resources make this a perfect resource for small group classes and self-study.


Delivering Happiness

Delivering Happiness

Author: Tony Hsieh

Publisher: Grand Central Publishing

Published: 2010-06-07

Total Pages: 170

ISBN-13: 044657631X

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Successfully grow your business and improve customer and employee happiness with this New York Times bestseller book written by the CEO of Zappos. As the CEO of one of Fortune Magazine's "Best Companies to Work For," Tony Hsieh knows that keeping people happy is the key to professional growth and harmony. It might sound crazy, but Hsieh believes that we can prioritize company culture, make money, and change the world. In Delivering Happiness, he shares the tools of the trade he's learned in business and life, from starting a worm farm to running a pizza business, to working at Zappos–a company so impressive that Amazon acquired it for over $1.2 billion. Fast-paced and down-to-earth, Delivering Happiness shows how a different kind of corporate culture is a powerful model for achieving success, and concentrating on the happiness of those around you can dramatically increase your own.


Passion of the Western Mind

Passion of the Western Mind

Author: Richard Tarnas

Publisher: Ballantine Books

Published: 2011-10-19

Total Pages: 560

ISBN-13: 0307804526

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"[This] magnificent critical survey, with its inherent respect for both the 'Westt's mainstream high culture' and the 'radically changing world' of the 1990s, offers a new breakthrough for lay and scholarly readers alike....Allows readers to grasp the big picture of Western culture for the first time." SAN FRANCISCO CHRONICLE Here are the great minds of Western civilization and their pivotal ideas, from Plato to Hegel, from Augustine to Nietzsche, from Copernicus to Freud. Richard Tarnas performs the near-miracle of describing profound philosophical concepts simply but without simplifying them. Ten years in the making and already hailed as a classic, THE PASSION OF THE WESERN MIND is truly a complete liberal education in a single volume.


The Journey Beyond Fear: Leverage the Three Pillars of Positivity to Build Your Success

The Journey Beyond Fear: Leverage the Three Pillars of Positivity to Build Your Success

Author: John Hagel III

Publisher: McGraw Hill Professional

Published: 2021-05-25

Total Pages: 257

ISBN-13: 1264268416

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Conquer your fear, achieve your potential, and make a positive difference in the lives of everyone around you Whether you’re running a business, building a career, raising a family, or attending school, uncertainty has been the name of the game for years—and the feeling reached an all-time high when COVID-19 hit. Even the savviest, smartest, toughest people are understandably feeling enormous pressure and often feeling paralyzed by fear. The Journey Beyond Fear provides everything you need to identify your fears, face your fears, move beyond your fears—and cultivate emotions that motivate you to pursue valuable business opportunities, realize your full potential, and create opportunities that benefit all. Business strategy guru John Hagel provides an effective, easy-to-grasp three-step approach: Develop an inspiring long-term view of the opportunities ahead Cultivate your personal passion to motivate you and those around you Harness the potential of platforms to bring people together and scale impact at an accelerating rate Never underestimate the power of fear—and never underestimate your ability to conquer it. With The Journey Beyond Fear, you’ll learn how to move forward in spite of fear, take your career and life to the next level, improve your organization and your broader environment, and achieve more of your true potential.


Teetering

Teetering

Author: Ken Rees

Publisher: Radius Book Group

Published: 2021-03-02

Total Pages: 251

ISBN-13: 1635767415

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Nearly half of American adults walk a financial tightrope. They live paycheck to paycheck, in constant danger of job loss or unexpected expenses. Following decades of rising income instability and falling savings—not to mention the twin economic upheavals of the Great Recession and the COVID-19 pandemic—they have become the new normal. Rather than treat “Tightropers” as victims or blame them for their financial decisions, Teetering lets them tell their own stories of setbacks, sacrifice, and perseverance, and provides original research into their unique pressures and needs. Tightropers deserve support at all stages of their lives to build savings for both daily emergencies and long-term retirement. Teetering shows how legislators and regulators can make a difference without unintended consequences and how financial technology innovation can help Tightropers manage their money in uncertain times. Teetering makes the case for urgent action by financial institutions, investors, regulators, policymakers, employers, and influencers to recognize and address the financial forces that have pushed the American dream out of reach for so many. It proposes common ground solutions that work regardless of political leaning and provides a roadmap for how innovators can serve this growing need and how banks and others can start saying “yes” to their customers again.