Organizational Learning from Performance Feedback: A Behavioral Perspective on Multiple Goals
Organizational Learning from Performance Feedback: A Behavioral Perspective on Multiple Goals

Author: Pino G. Audia

Publisher: Cambridge University Press

Published: 2021-02-18

Total Pages: 123

ISBN-13: 1108577555

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This Element synthesizes the current state of research on organizational learning from performance feedback and develops a new perspective that deals with the influence of multiple goals. In keeping with the centrality of motives in Cyert & March's influential model, this new perspective rests on a foundation of individual level behaviors that are responsive to mechanisms at the organizational and environmental level of analysis. A key aim is to lay out an agenda for a new wave of empirical research on the interconnections of decision-makers, organizations, and the environment that influence organizational responses to performance.

Research Handbook on Artificial Intelligence and Decision Making in Organizations
Research Handbook on Artificial Intelligence and Decision Making in Organizations

Author: Ioanna Constantiou

Publisher: Edward Elgar Publishing

Published: 2024-03-14

Total Pages: 393

ISBN-13: 180392621X

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Featuring state-of-the-art research from leading academics in technology and organization studies, this timely Research Handbook provides a comprehensive overview of how AI becomes embedded in decision making in organizations, from the initial considerations when implementing AI to the use of such solutions in strategic decision making.

Decision Making and Problem Solving in Organizations: Assessing and Expanding the Carnegie Perspective
Decision Making and Problem Solving in Organizations: Assessing and Expanding the Carnegie Perspective

Author: Daniella Laureiro Martinez

Publisher: Frontiers Media SA

Published: 2024-09-04

Total Pages: 181

ISBN-13: 2832554024

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Within the broader study of decision-making, the Carnegie perspective occupies a unique place. Initially developed by pioneering scholars such as Herbert Simon and James March, it views organizational decisions as resulting from the combined influences of a.) psychological processes of attention allocation, interpretation of experience, and motivated search, and b.) features of the organizational context that direct attention, influence preferences, contend with ambiguity, contain conflict, and divide labor. Despite its unique strengths and a considerable body of work (see below some foundational references), research that adopts the Carnegie perspective is still relatively unknown outside the field of organization studies. As James March noted, Carnegie has been primarily an importer of ideas, rather than an exporter. The goal of this research topic is to facilitate dialogue and integration between this well-established Carnegie perspective and other lines of inquiry into the study of decision making and problem solving. We are interested in bringing to the fore what is distinctive in the accumulated body of evidence produced by the Carnegie perspective and highlighting similarities, differences, and potential points of connection with other research done on similar topics. To achieve this goal, we hope that the front end of each submission will cover the following four components:

Handbook on the Business of Sustainability
Handbook on the Business of Sustainability

Author: Yousafzai, Shumaila

Publisher: Edward Elgar Publishing

Published: 2022-02-11

Total Pages: 608

ISBN-13: 1839105348

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This ground-breaking Handbook uniquely focuses on the business of sustainability, offering a fresh insight and practical solutions to the challenges that businesses face in making human activity sustainable. It is organized into four distinctive themes that cut across levels of analysis and illustrate a rich set of solution contexts that will guide future research.

A Journey Toward Influential Scholarship
A Journey Toward Influential Scholarship

Author: Xiao-Ping Chen

Publisher: Oxford University Press

Published: 2021-11-12

Total Pages: 305

ISBN-13: 0190070714

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"Theory is the lifeblood of scholarship, but the art of theory-building remains quite mysterious. Using my own experiences as a springboard, I explore the process through which we might attempt to make sense of organizational life for the betterment of organizational practice. I discuss my own journey from proving answers (the hypothesis-testing facilitated by survey research) to asking questions (the hypothesis-generating facilitated by qualitative research) and consider how to translate an overarching research passion into research interests and specific research questions. I offer a detailed look at how my co-authors and I build theory when our intent is to blaze a new path rather than simply pave an old one. I'll also briefly discuss research collaborations, the review process, and career considerations if you're thinking about pursuing path-blazing ideas. My hope is that you'll finish this chapter with the confidence to call yourself what you already are, at least implicitly-a theorist"--

The Oxford Handbook of Group and Organizational Learning
The Oxford Handbook of Group and Organizational Learning

Author: Linda Argote

Publisher:

Published: 2020

Total Pages: 698

ISBN-13: 0190263369

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Résumé : This handbook is currently in development, with individual articles publishing online in advance of print publication. At this time, we cannot add information about unpublished articles in this handbook, however the table of contents will continue to grow as additional articles pass through the review process and are added to the site. Please note that the online publication date for this handbook is the date that the first article in the title was published online.

Customer Success Management
Customer Success Management

Author: Michael Kleinaltenkamp

Publisher: Springer Nature

Published: 2023-03-11

Total Pages: 108

ISBN-13: 303126178X

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End of 2022, nearly 200,000 people indicated holding a position as a customer success manager on LinkedIn. Customer success management (CSM) is thus the fastest growing business function. It was first implemented in selected service businesses, but currently CSM applications are spreading globally across industries. This book provides a clear understanding of CSM for practitioners based on comprehensibly prepared knowledge from practical and scientific resources. The book can be used as a practical guide to learn about CSM process and the roles, necessary capabilities, and expectations toward customer success managers. Furthermore, it also shows how CSM differs from and, at the same time, relates to existing customer-related management concepts such as value-based selling, key account management and customer relationship management. The presented insights are not only relevant for customer success managers, but also for those aiming at such a position in the future. The book is also useful for supplier and customer representatives who are connected with customer success management activities in their daily business.

Ambiguity in Organization Theory
Ambiguity in Organization Theory

Author: Giulia Cappellaro

Publisher: Cambridge University Press

Published: 2023-01-31

Total Pages: 120

ISBN-13: 1009358472

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This Element presents and discusses the main trajectories in the evolution of the concept of ambiguity and the most relevant theoretical contributions developed around it. It specifically elaborates on both the intrinsic perspectives on ambiguity as an inherent part of organizational decision-making processes and the more recent strategic perspectives on discursively constructed strategic ambiguity. It helps illuminate the path ahead of organizational scholars and offers new avenues for future research. This is important given the ever more pervasive presence of ambiguity in and around organizations and societies.

Integral Communication and Digital Identity
Integral Communication and Digital Identity

Author: Ozren Rafajac

Publisher: Springer Nature

Published: 2023-12-16

Total Pages: 247

ISBN-13: 3031474600

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This book explains how taxonomy can be used to describe and connect social actors in an integral way. Integral communication refers to a specific way of open information exchange which uses all qualities and preferences of subjects in conversation and allows anonymous feedback exchange, which enhances trust, learning and development. The role of integral communication is to promote perceptiveness, collaboration, personal development, and organizational learning among all the actors involved. In this book, the authors propose a new original way of digital communication that uses tags and their metadata to describe qualities and preferences of a particular node in the network. Although most social networks, sharing platforms and e-government frameworks are already applying taxonomies and social tagging to define user identity, none of them is focused on tags exclusively, while within an integral communication framework they represent the basic element of user definition and networking. In addition, other social platforms rarely allow anonymous feedback exchange, and they are usually not focused on the personal development of their end-users. Aside from helping actors present their attributes and preferences, integral communication promotes teamwork, sustainability, trust, organisational learning, and personalized communication with AI machines. After reading this book, readers will learn how to harness the power of integral networking and understand why anonymous feedback is a critical element for learning and development.

The Search for the Virtuous Corporation
The Search for the Virtuous Corporation

Author: Justin O'Brien

Publisher: Cambridge University Press

Published: 2021-11-25

Total Pages: 116

ISBN-13: 1108985343

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The corporation is the most complex, adaptive, and resilient model of organizing economic activity in history. In an era of globalization, the transnational corporation has significant power over society. While its rights are specified through private ordering, and choice of jurisdictional home, in the event of conflict of laws, the corporation's duties and responsibilities remain contested. Notwithstanding the argument in institutional economics that all transactions take place within governance and legal frameworks, underpinned by a 'non-calculative social contract,' the terms are notoriously difficult to define or enforce. They are made more so if regulatory dynamics preclude litigation to a judicial conclusion. This Element situates the corporation – its culture, governance, responsibility, and accountability – within a broader discourse of duty. In doing so, it addresses the problem of the corporation for society and the corporation's problem in aligning its governance to changing community expectations of obligation.