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Author: OECD
Publisher: OECD Publishing
Published: 2005-11-16
Total Pages: 207
ISBN-13: 9264018344
DOWNLOAD EBOOKThis report looks at new thinking and practice in OECD countries in using information and communications technologies to enhance government services.
Author: OECD
Publisher: OECD Publishing
Published: 2021-12-21
Total Pages: 107
ISBN-13: 9264619879
DOWNLOAD EBOOKThe digital transformation of public sectors, economies and societies is generating challenges as well as opportunities for governments. Robust public governance is needed to respond to these challenges, reap the full benefits of digital and data-driven government, and encourage a holistic, systemic transformation.
Author: Oecd
Publisher: Org. for Economic Cooperation & Development
Published: 2019-11-28
Total Pages: 168
ISBN-13: 9789264517950
DOWNLOAD EBOOKTwenty-first century governments must keep pace with the expectations of their citizens and deliver on the promise of the digital age. Data-driven approaches are particularly effective for meeting those expectations and rethinking the way governments and citizens interact. This report highlights the important role data can play in creating conditions that improve public services, increase the effectiveness of public spending and inform ethical and privacy considerations. It presents a data-driven public sector framework that can help countries or organisations assess the elements needed for using data to make better-informed decisions across public sectors.
Author: OECD
Publisher: OECD Publishing
Published: 2011-09-16
Total Pages: 154
ISBN-13: 9264118705
DOWNLOAD EBOOKThis report aims to foster a better understanding on how to leverage the economic and social impacts of the implementation of the Internet into mobile devices to enable ubiquitous governments, sustain public sector innovation and transform public service delivery.
Author: Organisation for Economic Co-operation and Development
Publisher:
Published: 2019-06-25
Total Pages: 150
ISBN-13: 9789264976849
DOWNLOAD EBOOKThis Digital Government Review highlights the efforts taking place in Argentina to digitalise and improve data governance in its public sector and build the foundations for a digital government. The review explores Argentina's institutional, legal and policy frameworks and their strategic role in the digital transformation of the public sector. The report also discusses how to reinforce the capacity of the public sector to "go digital" and better respond to citizens' needs. It explores how ICT procurement, management, and commissioning can help improve public sector accountability and efficiency, as well as support greater policy coherence and compliance with digital government standards. The review ends with a discussion on the state of data governance in the public sector, including data leadership and stewardship, rules and platforms for data production, sharing and interoperability, data protection, data federation, and open government data initiatives.
Author: Oecd
Publisher:
Published: 2019-10-22
Total Pages: 150
ISBN-13: 9789264618350
DOWNLOAD EBOOKThis review explores how Panama can enhance and harness digital government to achieve broader strategic goals at both national and local levels. It looks at institutional governance, legislation, and inter-departmental co-ordination, including institutional capacities and skills for delivering quality public services. It identifies opportunities for making public service delivery more efficient and inclusive, as well as for expanding the strategic use of data. The review provides policy recommendations to help Panama enable and sustain the digital transformation of the public sector.
Author: OECD
Publisher: OECD Publishing
Published: 2021-06-08
Total Pages: 252
ISBN-13: 9264904646
DOWNLOAD EBOOKHow might digital technology and notably smart technologies based on artificial intelligence (AI), learning analytics, robotics, and others transform education? This book explores such question. It focuses on how smart technologies currently change education in the classroom and the management of educational organisations and systems.
Author: OECD
Publisher: OECD Publishing
Published: 2009-10-02
Total Pages: 242
ISBN-13: 9264059415
DOWNLOAD EBOOKThe report gives a broad description of the shift in governments' focus on e-government development – from a government-centric to a user-centric approach. It gives a comprehensive overview of challenges to user take-up of e-government services in OECD countries and ways of improving them.
Author: Tim Field
Publisher: Org. for Economic Cooperation & Development
Published: 2003-08-19
Total Pages: 208
ISBN-13:
DOWNLOAD EBOOKE-Government is more about government than about “e”. The rise of the information society has led to major changes in citizen expectations and organisational structures, cultures and working processes. Governments are following suit and adopting information society tools and working practices to remain responsive to citizen needs. The impact of e-government at the broadest level is simply better government by enabling better policy outcomes, higher quality services, greater engagement with citizens and by improving other key outputs. Governments and public administrations will, and should, continue to be judged against these established criteria for success. Governments are responding to new technologies, and are particularly attentive to time. Unlike other aspects of government, technologies evolve very quickly and equipment rapidly becomes out of date. The decisions taken today commit administrations to a future that is changing, and not fully understood. Errors are costly financially, but are especially worrisome in terms of losing the trust of citizens and businesses. The transition to e-government is an opportunity for countries to show their capacity to adapt and overcome barriers. Delays in implementing e-government reforms will penalise economic development in this competitive, rapidly changing world. E-government initiatives refocus attention on a number of issues: how to collaborate more effectively across agencies to address complex, shared problems; how to enhance customer focus; and how to build relationships with private sector partners. Public administrations must address these issues if they are to remain responsive. As long as these steps have not been successfully undertaken and the necessary tools put in place, the full potential of e-government will not be realised.
Author: Cem Dener
Publisher: World Bank Publications
Published: 2021-10-29
Total Pages: 165
ISBN-13: 1464817650
DOWNLOAD EBOOKGovernments have been using technology to modernize the public sector for decades. The World Bank Group (WBG) has been a partner in this process, providing both financing and technical assistance to facilitate countries’ digital transformation journeys since the 1980s. The WBG launched the GovTech Initiative in 2019 to support the latest generation of these reforms. Over the past five years, developing countries have increasingly requested WBG support to design even more advanced digital transformation programs. These programs will help to increase government efficiency and improve the access to and the quality of service delivery, provide more government-to-citizen and government-to-business communications, enhance transparency and reduce corruption, improve governance and oversight, and modernize core government operations. The GovTech Initiative appropriately responds to this growing demand. The GovTech Maturity Index (GTMI) measures the key aspects of four GovTech focus areas—supporting core government systems, enhancing service delivery, mainstreaming citizen engagement, and fostering GovTech enablers—and assists advisers and practitioners in the design of new digital transformation projects. Constructed for 198 economies using consistent data sources, the GTMI is the most comprehensive measure of digital transformation in the public sector. Several similar indices and indicators are available in the public domain to measure aspects of digital government—including the United Nations e-Government Development Index, the WBG’s Digital Adoption Index, and the Organisation for Economic Co-operation and Development (OECD) Digital Government Index. These indices, however, do not fully capture the aspects of emphasis in the GovTech approach—the whole-of-government approach and citizen centricity—as key when assessing the use of digital solutions for public sector modernization. The GTMI is not intended to be an assessment of readiness or performance; rather, it is intended to complement the existing tools and diagnostics by providing a baseline and a benchmark for GovTech maturity and by offering insights to those areas that have room for improvement. The GTMI is designed to be used by practitioners, policy makers, and task teams involved in the design of digital transformation strategies and individual projects, as well as by those who seek to understand their own practices and learn from those of others.
