Assessing Business Excellence

Assessing Business Excellence

Author: Les Porter

Publisher: Routledge

Published: 2012-05-04

Total Pages: 459

ISBN-13: 1136427899

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Assessing Business Excellence presents a strategic framework for business excellence and total quality management and shows how you can be actively involved in continuous improvement by systematically reviewing your business activities and results against holistic business excellence frameworks. For all practitioners who seek to use total quality management to improve their organization's effectiveness, efficiency and responsiveness, this title is the essential route map to business excellence. From two leading expert authors comes a book where the most recognized quality award criteria are used to explore the concepts of business excellence and self-assessment. This book: * Introduces the major business excellence and total quality frameworks including The Malcolm Baldrige National Quality Award and the European Quality Award and ISO9000:2000 * Compares the frameworks and identifies their strengths and limitations * Introduces the self-assessment process * Explores the main approaches to self-assessment * Illustrates the practical benefits of self-assessment through case examples


Business Essentials

Business Essentials

Author: Ronald J. Ebert

Publisher: Prentice Hall

Published: 2002-03

Total Pages: 516

ISBN-13: 9780130432643

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Appropriate for Introduction to Business courses at both the university and college levels. Back by popular demand, Business Essentials, Canadian Third Edition, is the perfect option for those who want a "no-nonsense" approach for an introduction to business course. It retains the smooth, conversational writing style, extensive pedagogy, and well-integrated supplements package of the parent text, Business, Canadian Fourth Edition. Thoroughly updated and condensed, this text engages the reader by providing accurate and focused coverage in a brief, inexpensive, and high quality format. Not only does this book reflect the changes occurring in the practice of business, it also meets the changing needs of students and teachers in the field.


Encyclopedia of Management

Encyclopedia of Management

Author:

Publisher: Gale Cengage

Published: 2009

Total Pages: 1112

ISBN-13:

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Covers numerous topics in management theories and applications, such as aggregate planning, benchmarking, logistics, diversification strategy, non-traditional work arrangements, performance measurement, productivity measures, supply chain management, and much more.


Ensuring Quality to Gain Access to Global Markets

Ensuring Quality to Gain Access to Global Markets

Author: Martin Kellermann

Publisher: World Bank Publications

Published: 2019-04-09

Total Pages: 275

ISBN-13: 1464813728

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In a modern world with rapidly growing international trade, countries compete less based on the availability of natural resources, geographical advantages, and lower labor costs and more on factors related to firms' ability to enter and compete in new markets. One such factor is the ability to demonstrate the quality and safety of goods and services expected by consumers and confirm compliance with international standards. To assure such compliance, a sound quality infrastructure (QI) ecosystem is essential. Jointly developed by the World Bank Group and the National Metrology Institute of Germany, this guide is designed to help development partners and governments analyze a country's quality infrastructure ecosystems and provide recommendations to design and implement reforms and enhance the capacity of their QI institutions.