Passenger Level of Service and Spatial Planning for Airport Terminals

Passenger Level of Service and Spatial Planning for Airport Terminals

Author:

Publisher: Transportation Research Board

Published: 2011

Total Pages: 72

ISBN-13: 0309213525

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ACRP report 55 examines passenger perception of level of service related to space allocation in specific areas within airport terminals. The report evaluates level-of-service standards applied in the terminal planning and design process while testing the continued validity of historic space allocation parameters that have been in use for more than 30 years.