New Managerialism, New Welfare is a carefully integrated textbook that explores the continuing restructuring of the state and social welfare in the United Kingdom. It combines studies of specific policy areas - such as health, education, criminal justice, local government - with chapters that examine cross-cutting themes and developments. The book provides a thorough and critical reflection on New Labour's vision of the past and future of social welfare and public services in the construction of a `modern society'.
How has New Public Management influenced social policy reform in different developed welfare states? New managerialism is conceptualized as a paradigm, which not only shapes the decision-making process in bureaucratic organizations but also affects the practice of individuals (citizens). Public administrations have been expected to transform from traditional bureaucratic organizations into modern managerial service providers by adopting a business model that requires the efficient and effective use of resources. The introduction of managerial practices, controlling and accounting systems, management by objectives, computerization, service orientation, increased outsourcing, competitive structures and decentralized responsibility are typical of efforts to increase efficiency. These developments have been accompanied by the abolition of civil service systems and fewer secure jobs in public administrations. This book provides a sociological understanding of how public administrations deal with this transformation, how people’s role as public servants is affected, and what kind of strategies emerge either to meet these new organizational requirements or to circumvent them. It shows how hybrid arrangements of public services are created between the public and the private sphere that lead to conflicts of interest between private strategies and public tasks as well as to increasingly homogeneous social welfare provision across Europe.
This original analysis of the creation of new state forms critically examines the political forces that enabled `more and better management' to be presented as a solution to the problems of the welfare state in Britain. Examining the micro-politics within public service, the authors draw links between politics, policies and organizational power to present an incisive and dynamic account of the restructuring of social welfare. Clarke and Newman expose the tensions and contradictions in the managerial state and trace the emergence of new dilemmas in the provision of public services. They show that these problems are connected to the recurring difficulties in defining `the public' that receives these services. In partic
This book examines the impact of neo-liberal reform on the traditional caring ethos of public services such as education, exploring how these reforms influence the appointment and experiences of senior management across the education sector.
The New Managerialism and Public Service Professionals is a fresh and insightful analysis of the changes that have taken place in the UK public sector over the past twenty years. Unlike many other recent accounts it is not assumed that these policy goals were always implemented or that new approaches to the management of services are necessarily effective. Drawing on an extensive review of major published research it considers developments in three areas: the National Health Service, social services and housing. This analysis reveals marked differences in the way the professions responded to change and draws attention to some significant costs associated with restructuring.
This volume brings together cutting-edge scholarship on an under-researched and topical issue. Quasi-marketization and managerialization of welfare organizations are found to constitute common reform trends in many European countries and across social policy domains, following similar timings albeit with different intensities. The analysis, carried out at the meso and micro levels, reveals that ex-post control by states has been strengthened, managers are becoming relevant or even central actors, while professionals in public welfare institutions are seeing their role and autonomy challenged.' - Ana M. Guillén, University of Oviedo, Spain 'In the contemporary welfare state public management has become a profession of its own. At the same time professionals in public welfare bureaucracies have incorporated market considerations and managerial objectives in their daily work. This current evolution of welfare governance, path dependent as it is, has been documented thoroughly in this book, both in depth and from a comparative perspective. It makes the book a must read for all who are interested in the welfare state and care about its future.' - Peter Hupe, Erasmus University Rotterdam, the Netherlands 'This edited collection on welfare governance across Europe will prove itself invaluable for research and teaching purposes. It usefully brings together the whole range of social sciences in a series of well organized, evidenced and argued chapters. The book is organized into two parts, the first focusing on the impact of marketization and managerialization across Europe and across sectors within the welfare state, while the second half focuses on the professions and the emerging human resource management issues. Both are crucial aspects of the new governance and together deliver a coherent and comprehensive set of papers addressing a highly pertinent set of questions for policymakers, analysts and managers for the next decade and will become recommended reading for the students, the welfare state, social and health policy as well as public sector management and administration.' - Mike Dent, Staffordshire University, UK Quasi-markets and managerial steering techniques have spread in the provision of welfare state services and are now a salient feature. This innovative book explores the introduction and impact of marketization and managerialism in social policy by adopting a dual perspective - one on regulation and governance, the other on human resources - covering five fields of social service delivery. Welfare governance (for example, welfare mix, regulation, employment conditions and customer involvement) has changed significantly in the past decade. In particular, the new governance models not only clash with traditional ideas of bureaucratic regulation but also with the norms and standards of professional service delivery. The fact that the labor force in welfare organizations is made up of 'professionals' implies that the introduction of new modes of welfare governance often results in organizational conflicts. The editors and contributors collectively assesses these processes not only by comparing different policy fields and countries, but also by taking a close look inside organizations, examining the coping strategies of professionals, and how they adapt to new models of governing welfare organizations. An ideal compliment to undergraduate and postgraduate study, Restructuring Welfare Governanceis essential reading for scholars in the fields of social policy, public administration and comparative welfare state analysis. Contributors: K. Baadsgaard, V. Burau, F.A. Ceravolo, B. Jantz, H. Jørgensen, T. Klenk, E. Kuhlmann, R. Moscati, M. Noordegraaf, I. Nørup, E. Pavolini, T. Peetz, M. Rostan, U. Schimank, A. Stanchi, C. Teelken, H. Theobald, M. Thunnissen, M. Turri
The relationship between welfare and the state has undergone a sustained process of reconfiguration over the past two decades and managerialism has played a key role in this process. In education, parents are now seen as consumers and schools as small businesses, their income dependent on their success in attracting customers within competitive local 'markets'. At the same time, management practices borrowed from business, such as target setting and performance monitoring, now play a key role in regulating schools. What kinds of schools are the reforms producing? What impact are they having on school culture and values? What are the social justice implications of applying a business model to the provision of schooling? In The Managerial School Sharon Gerwirtz draws on in-depth interviews with teachers in a range of secondary schools and close observation of school practices to try to answer these questions.Through a comparison of Conservative and New Labour policies, she argues that New Labour's 'third way' for education is a contradictory mix of neo-liberal, authoritarian and humanistic strands that is not in any real sense a new educational settlement. This empirically based account of over a decade of education reform offers a unique insight into the effects of managerialism on schools and a hard-hitting analysis of the inherent tensions in a system that undoubtedly perpetrates social injustice.
In Europe welfare state provision has been subjected to 'market forces'. Over the last two decades, the framework of economic competitiveness has become the defining aim of education, to be achieved by new managerialist techniques and mechanisms. This book thoughtfully and persuasively argues against this new vision of education, and offers a different, more useful potential approach. This in-depth major study will be of great interest to researchers in the sociology of education, education policy, social theory, organization and management studies, and also to professionals concerned about the deleterious impact of current education policy on children's learning and welfare.
Despite predictions that 'new public management' would establish itself as the new paradigm of Public Administration and Management, recent academic research has highlighted concerns about the intra-organizational focus and limitations of this approach. This book represents a comprehensive analysis of the state of the art of public management, examining and framing the debate in this important area. The New Public Governance? sets out to explore this emergent field of research and to present a framework with which to understand it. Divided into five parts, the book examines: Theoretical underpinnings of the concept of governance, especially competing perspectives from Europe and the US Governance of inter-organizational partnerships and contractual relationships Governance of policy networks Lessons learned and future directions Under the steely editorship of Stephen Osborne and with contributions from leading academics including Owen Hughes, John M. Bryson, Don Kettl, Guy Peters and Carsten Greve, this book will be of particular interest to researchers and students of public administration, public management, public policy and public services management.
This book looks at the nature of management in the human services sector and examines the prevailing issues affecting both the UK and USA. In this book, contributors present both the problems and opportunities associated with the growth of management in the social care sector. This will be essential reading for social workers.
