The Customer of the Future
The Customer of the Future

Author: Blake Morgan

Publisher: HarperCollins Leadership

Published: 2019-10-29

Total Pages: 225

ISBN-13: 1400213649

DOWNLOAD EBOOK

With emerging technology transforming customer expectations, it's important to keep a laser focus on the experience companies provide their customers. Tomorrow's customers need to be targeted today! Customer experience futurist Blake Morgan outlines ten easy-to-follow customer experience guidelines that integrate emerging technologies with effective strategies to combat disconnected processes, silo mentalities, and a lack of buyer perspective. The Customer of the Future explains how today's customers are already demanding frictionless, personalized, on-demand experiences from their products and services, and companies that don't adapt to these new expectations won't last. This book prepares your organization for these increas­ing demands by helping you do the following: Learn the ten defining strategies for a customer experience-focused company. Implement new techniques to shift the entire company from being product-focused to being customer-focused. Gain insights through case studies and examples on how the world's most innovative companies are offering new and compelling customer experiences. Tomorrow's customers will insist on experiences that make their lives significantly easier and better. Craft a leadership development and culture plan to create lasting change at your organization!

Secrets in the Mist
Secrets in the Mist

Author: Morgan L. Busse

Publisher: Enclave Escape

Published: 2021-08-10

Total Pages: 304

ISBN-13: 9781621841876

DOWNLOAD EBOOK

What's lurking in the Mist is the least of their worries... In a world where humanity lives in the sky to escape a deadly mist below, Cass's only goal is survival. That is, until she finds a job on the airship Daedalus as a diver. Now she explores ruined cities, looking for treasure and people's lost heirlooms until a young man hires her to find the impossible: a way to eradicate the Mist. Theodore Winchester is a member of one of the Five Families that rule the skies. Following in his father's footsteps, he searches for the source of the Mist and hopes to stop the purges used to control overpopulation. But what he finds are horrifying secrets and lethal ambition. If he continues his quest, it could mean his own death. The Mist is rising and soon the world will be enveloped in its deadly embrace, turning what's left of humanity into the undead.

Becoming a King
Becoming a King

Author: Morgan Snyder

Publisher: Thomas Nelson

Published: 2020-05-26

Total Pages: 241

ISBN-13: 0785232125

DOWNLOAD EBOOK

What does power and responsibility look like for Christian men in our world today? Becoming a King offers men a guide to becoming one to whom God can entrust his kingdom. Journey with Morgan Snyder as he walks alongside men (and the women who love and encourage them) to rediscover the path of inner transformation. Becoming a King is an invitation into a radical reconstruction of much of what we’ve come to believe about God, masculinity, and the meaning of life. Curated and distilled over more than two decades and drawn from the lives of more than seventy-five men, Morgan shares his discovery of an ancient and reliable path to restoring and becoming the kind of man who can wield power for good. With examples from the lives of the great heroes of faith as well as wise men from Morgan’s own life, break through doubt and discover the power of restoration. In Becoming a King, you will: Reconstruct your understanding of masculinity and who God truly intended you to be Learn to become a man of unshakable strength and courage Reclaim your identity, integrity, and purpose Traveling this path isn’t easy. But the heroic journey detailed within the pages of Becoming a King leads to real life—to men becoming as solid and mighty as oak trees, teeming with strength and courage to bring healing to a hurting world; and to sons, husbands, brothers, and friends becoming the kind of kings to whom God can entrust his kingdom.

A Touch of Jen
A Touch of Jen

Author: Beth Morgan

Publisher: Little, Brown

Published: 2021-07-13

Total Pages: 290

ISBN-13: 0316704253

DOWNLOAD EBOOK

A young couple's toxic Instagram crush spins out of control and unleashes a sinister creature in this twisted, viciously funny, "bananas good" story (Carmen Maria Machado). "Um, holy shit...This novel will be the most fun you'll have this summer." —Emily Temple, Literary Hub Remy and Alicia, a couple of insecure service workers, are not particularly happy together. But they are bound by a shared obsession with Jen, a beautiful former co-worker of Remy’s who now seems to be following her bliss as a globe-trotting jewelry designer. In and outside the bedroom, Remy and Alicia's entire relationship revolves around fantasies of Jen, whose every Instagram caption, outfit, and new age mantra they know by heart. Imagine their confused excitement when they run into Jen, in the flesh, and she invites them on a surfing trip to the Hamptons with her wealthy boyfriend and their group. Once there, Remy and Alicia try (a little too hard) to fit into Jen’s exalted social circle, but violent desire and class resentment bubble beneath the surface of this beachside paradise, threatening to erupt. As small disturbances escalate into outright horror, we find ourselves tumbling with Remy and Alicia into an uncanny alternate reality, one shaped by their most unspeakable, deviant, and intoxicating fantasies. Is this what “self-actualization” looks like? Part millennial social comedy, part psychedelic horror, and all wildly entertaining, A Touch of Jen is a sly, unflinching examination of the hidden drives that lurk just outside the frame of our carefully curated selves.

The Wild Girls
The Wild Girls

Author: Phoebe Morgan

Publisher: HarperCollins

Published: 2022-04-26

Total Pages: 304

ISBN-13: 0063144808

DOWNLOAD EBOOK

In the vein of Lucy Foley and Ruth Ware, a deliciously wicked and atmospheric thriller about a group of old friends who plan to reconnect on an African safari vacation, but soon learn that their wild pasts have finally caught up with them. “A wonderfully atmospheric thriller of secrets, lies and betrayals . . . a heart-stopping rollercoaster of a read.” —B.A. Paris, author of Behind Closed Doors FOUR FRIENDS. A LUXURY RETREAT. IT’S GOING TO BE MURDER. It’s been years since Grace, Felicity, Alice, and Hannah were together. The “Wild Girls,” as they were once called, are no longer so wild. Alice is a teacher. Hannah has a new baby. Grace is a homebody. Only Felicity seems to have retained her former spark. Then Felicity invites them all on the weekend of a lifetime—a birthday bash in Botswana. It will be a chance to have fun and rekindle their once bomb-proof friendship… and finally put that one horrible night, all those years ago, behind them for good. But soon after arriving at the luxury safari lodge, a feeling of unease settles over them. There’s no sign of the party that was promised. There’s no phone signal. They are on their own… and things start to go very, very wrong. A fresh approach to the classic locked-room mystery, The Wild Girls is sure to appeal to fans of Ruth Ware and Lucy Foley.

Deals of the Century
Deals of the Century

Author: Charles R. Geisst

Publisher: John Wiley & Sons

Published: 2004-03-31

Total Pages: 354

ISBN-13: 0471480851

DOWNLOAD EBOOK

DEALS OF THE CENTURY Throughout history, mergers and acquisitions have been the major game played on Wall Street. These deals have had far-reaching effects, on the worlds of finance and industry - more than most commentators or financiers are publicly willing to admit. Deals of the Century captures this dynamic moment in history by taking an in-depth look at the most notable merger and acquisition deals of the twentieth of Carnegie Steel in 1901 to the creation of the former AOL Time Warner, renowned business historian and bestselling author Charles Geisst traces the deals that have had the most dramatic impact on the worlds of both finance and industry over the past century. Decade by decade, you'll be introduced to the personalities behind each event, as industries are built, dismantled, and reorganized by "professionals" driven mainly by the profits extracted from the deals themselves. Engaging and informative, Deals of the Century paints an exciting portrait of the incredible M&A journey and illustrates how many of these deals changed the face of business, creating a modern capitalist society that continues to grow.

Since You've Been Gone
Since You've Been Gone

Author: Morgan Matson

Publisher: Simon and Schuster

Published: 2014-05-06

Total Pages: 464

ISBN-13: 1442435003

DOWNLOAD EBOOK

Quiet Emily's sociable and daring best friend, Sloane, has disappeared leaving nothing but a random list of bizarre tasks for her to complete. But with unexpected help from popular classmate Frank Porter, Emily gives them a tryNand has the most unexpected summer ever.

Lilly's Special Gift
Lilly's Special Gift

Author: Brenda Bellingham

Publisher: Formac Publishing Company

Published: 2005-06-09

Total Pages: 68

ISBN-13: 9780887806643

DOWNLOAD EBOOK

When Lilly gives her best friend a braclet, her best wishes for her friend become a nightmare of rumours.

Deadly Intrigues
Deadly Intrigues

Author: Birgitta Berghammar

Publisher: Birgitta Berghammar

Published: 2023-11-12

Total Pages: 304

ISBN-13:

DOWNLOAD EBOOK

Deadly Intrigues Meet the Midmoor family and take part in all the intrigues, inside and around the castle walls, before and after the First World War. This book is about deadly intrigues and about the power at Midmoor Castle. It is also about getting more money, collateral, jewelry, and everything else, which can make life easier in the corridors of power where corruption is rampant. A found glass jar with Cyanide will also have meaning in the course of events within this story. This book is also about standing up in the world and taking part in the circle of politics and power that reigns at Midmoor Castle.

The Doll House
The Doll House

Author: Phoebe Morgan

Publisher: HarperCollins UK

Published: 2017-09-14

Total Pages: 338

ISBN-13: 0008271690

DOWNLOAD EBOOK

You never know who’s watching... ‘Spine-chilling ... makes you realise how little you ever know anyone!’ The Sun ‘A brilliantly creepy and insightfully written debut. I tore through it’ Gillian McAllister ‘Unnerving and spine-chilling’ Mel Sherratt