A reassuring message for any child with an extended family . . . This little girl's family is huge! The only way to show how huge would be to draw a family tree. With a step-mum, a step-dad, four brothers and sisters, and a whole lot of grandparents, her family tree has a lot of branches – and a lot of people to love her. Mo O'Hara's warm and playful story will speak to any young child with an extended family. Accompanied by Ada Grey's charming illustrations, More People to Love Me is a gorgeous book which shows that families come in all shapes and sizes.
What you experience is what you remember. The more emotional the experience, the deeper it is branded into your memory. Experience has a massive impact on buying decisions. Every touch point, every time you or someone in your company engages a customer, it creates an experience - something they remember. When they have a negative experience, they tend to vote with their feet (and their wallets) and head straight to your competitors. When customers have positive emotional experiences, it anchors them to your brand, your product or service, and ultimately to you. In the twenty-first century, competitive advantages derived from unique products are services are short-lived because competitors are able to quickly and easily duplicate or match your offering. Likewise a focus on customer satisfaction and loyalty will no longer give you the competitive edge. Delivering a legendary customer experience has emerged as the single most important competitive advantage for companies across all industries. In People Love You you’ll learn the real secrets of customer experience including: 7 Essential Principles of Customer Engagement 5 Levers for Creating a Legendary Customer Experience The Secret to Bridging the Experience Gap How to Leverage the Pull Strategy to become a Trusted Advisor 2 Most Important Rules for Dealing with Pissed-off Customers In a hypercompetitive, global marketplace protecting your company’s customer base, the lifeblood of your business, must become your number one priority. The rubber hits the road with account managers, project managers, sales professionals, and customer service professionals—the people most connected to customers—who are on the frontlines of customer experience. They build unique and enduring emotional connections with customers that creating long-term revenue and profit streams. In People Love You, human relationship guru, Jeb Blount, gives you a powerful playbook for interacting with customers in a way that creates deep, enduring, visceral connections that withstand relentless economic and competitive assaults.
A guide to why we should first love ourselves and how to go about it Most women have been conditioned to believe that self-love is selfish and that self-sacrifice is a virtue. Many focus their desire for love and wholeness outside themselves and onto others, such as their partners, only to feel disappointed that they don’t get back what they give. Does this ring true for you? With I Love Me More, entrepreneur, speaker, and single mom Jenna Banks crushes the myths about how we should relate to ourselves. She wants to help you stop freely giving all your power away and start understanding your worth. Jenna uses highly relatable examples from her life story to convey important messages about how you can live a fuller, more rewarding life by embracing your own value and power. I Love Me More details valuable, empowering lessons, including: You must love yourself more than anyone else. It’s okay to say no. Don’t look for external approval. What you feel about yourself is what matters most. How you treat yourself is how you will be treated by others. Always trust your intuition, even when it makes no sense. Your relationship with yourself is the most important relationship you’ll ever have. Jenna’s down-to-earth, personable voice guides you through topics such as defining self-love, the ways we sabotage self-love, how to put yourself first, how to use self-love to be valued at work, how to balance caring for yourself and caring for others, and much more. Following Jenna’s lead, you’ll learn to embrace your inner warrior goddess!
NEW YORK TIMES BESTSELLER • Can’t get enough of Joe Goldberg? Don’t miss the latest thriller in Caroline Kepnes’s compulsively readable You series, with an all-new plot not seen in the blockbuster Netflix show. NAMED ONE OF THE BEST BOOKS OF THE YEAR BY MARIE CLAIRE • “Fiendish, fast-paced, and very funny.”—Paula Hawkins, #1 New York Times bestselling author of The Girl on the Train Joe Goldberg is done with the cities. He’s done with the muck and the posers, done with Love. Now he’s saying hello to nature, to simple pleasures on a cozy island in the Pacific Northwest. For the first time in a long time, he can just breathe. He gets a job at the local library—he does know a thing or two about books—and that’s where he meets her: Mary Kay DiMarco. Librarian. Joe won’t meddle, he will not obsess. He’ll win her the old-fashioned way . . . by providing a shoulder to cry on, a helping hand. Over time, they’ll both heal their wounds and begin their happily ever after in this sleepy town. The trouble is . . . Mary Kay already has a life. She’s a mother. She’s a friend. She’s . . . busy. True love can only triumph if both people are willing to make room for the real thing. Joe cleared his decks. He’s ready. And hopefully, with his encouragement and undying support, Mary Kay will do the right thing and make room for him.
What if you had the memories of 110 people stuffed into your brain? How would you know who you really are?The passengers of flight 2164 all lose their memories, except for Brian; he not only maintains all of his own memories, but gains everyone's who was on the plane.Brian begins remembering the other passenger's lives, and soon finds himself unable to separate his memories from theirs. Intense flashbacks, disjointed personalities and often violent outbursts put a strain on Brian's relationship with his fiancée Brenda.They will have to trust the neuroscientist Marci, whose experimental technology could restore Brian's memories, and the life Brenda and Brian once had. As Brenda and Marci race against time to untangle Brian's memories from those of the other passengers, they discover secrets Brian has hidden about his past. Brenda must decide if some memories are best forgotten, and if she can still love who Brian really is?
“The most crucial relationship advice book since Men Are from Mars.”—Erin Meanley, Glamour.com A groundbreaking, interactive relationship tool that literally places in the hands of couples the power to transform chronically frustrating relationship dynamics. We've all been there. A conversation with a loved one escalates into conflict. Voices rise to a fever pitch and angry, accusative words fly through the air. At times like these, it seems impossible to find the magic words that will lead to healing. Enter Talk to Me Like I'm Someone You Love. A psychotherapist with decades of experience in counseling couples, Nancy Dreyfus hit upon the revolutionary practice outlined in this book during a couples-therapy session in which a wife’s unrelenting criticism of her husband was causing him to become emotionally withdrawn. In the midst of this, Dreyfus found herself scribbling on a scrap of paper, “Talk to me like I'm someone you love,” and gestured to the husband that he should hold it up. He did and within seconds the familiar power differential between the two shifted, and a gentler, more genuine connection emerged. Dreyfus was startled, then intrigued, and then motivated to create a tool that could help others. This book features more than one hundred of Dreyfus's "flash cards for real life," written statements that express what we wish we could communicate to the person we love, but either can't find the right words or the right tone in which to say it. The statements include: • Taking responsibility: "I realize I'm overreacting. Can you give me a minute to get sane again?" • Apologizing: "I know I've really hurt you. What can I do to help you trust me again?" • Loving: "You are precious, and I get that I haven't been treating you like you are." A one-of-a-kind, practical relationship tool, Talk to Me Like I'm Someone You Love will help couples to stop arguing and begin healing.
I've always heard that you should marry someone that loves you more than you love them - that if you do this, you'll always be happy. Did I follow that advice? No. Am I happy? No. And is Finn happy? No. I'm stuck in a marriage with an ex-Marine suffering from PTSD. I'm not sure we're in love anymore. We have a baby who brings us both joy-but it's not enough. I feel like my life is crumbling around me and I'm struggling to keep the pieces together. Someone from my past has sauntered back in quietly, unknowingly. To my surprise, the attention is what I was craving. I have to make a decision. Do I stay and fight, or leave, when the idea of escape is beautiful and tempting? I'm always the one who loves more.
The painter slash sculptor slash life repairer has just come to realize he may not be able to fix everything. Growing up under an abusive drunk for a father and a mother that hide behind him instead of letting him hide behind her; Rashad Tatum is now an adult and his child hood has decided to correct itself. Never able to help his mother, in order to forgive himself and find closure he helps others with their problems from all walks of life. He calls himself the helper. No case is too big or too small; that is until a weary father brings his wayward daughter to him that is beyond repair. What is one to do; how can a painter paint on an already used canvas.
A pitch-perfect exploration of modern married life, Jessica Saunders’s deliciously readable novel embraces the truth that some old flames can’t be snuffed out, no matter how many years go by. Rachel Miller is a lawyer and mother of two who’s just as comfortable in a courtroom as she is on the sidelines of a soccer field. Sure, her marriage is on autopilot, her parents are overly involved, and the other suburban moms are just a little bit catty. But if you ask Rachel, life is good. That is until her world is upended when racy photos of her and her high school boyfriend, the famous actor Jack Bellow—along with his love letters to her—are published in a tabloid, unexpectedly thrusting Rachel into the spotlight. This newfound attention calls into question her marriage, her career, and her superstar ex. Betrayed by someone she trusted and reunited with the man she tried so hard to forget, Rachel must ask herself, “How did I get here? And what do I really want?” Reminiscent of novels by Sophie Kinsella and Rebecca Serle, Love, Me is a sweet, honest foray into love, marriage, and the fantasy of a second-chance romance with the one that got away. Readers will find this lively debut romance book easy to devour and hard to put down.
