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Author: Charles James Hall
Publisher: AuthorHouse
Published: 2003-01-14
Total Pages: 394
ISBN-13: 140339203X
DOWNLOAD EBOOKMillennial Hospitality II is an etiquette book for the 21 Century. It suggests how we might interact with aliens and answers many questions the readers had after reading Millennial Hospitality.
Author: Charles James Hall
Publisher: AuthorHouse
Published: 2003-05-07
Total Pages: 489
ISBN-13: 1403368732
DOWNLOAD EBOOKMillennial Hospitality is not like any other book you may have read about aliens. You will find out many new things such as, the answer to the question, "where do the children of aliens play?" This book is about friendship, romance, terror and is based on the true life experiences of the author, who claims he is not an alien.
Author: Charles James Hall
Publisher: AuthorHouse
Published: 2003-04-24
Total Pages: 360
ISBN-13: 1410733971
DOWNLOAD EBOOKHe called the bridegroom aside and said, "Everyone brings out the choice wine first and then the cheaper wine after the guests have had too much to drink; but you have saved the best till now." -- John 2:9,10 The Road Home is full of suspense and more than a few surprises.
Author: Charles James Hall
Publisher: AuthorHouse
Published: 2020-10-19
Total Pages: 118
ISBN-13: 1665504889
DOWNLOAD EBOOKMillennial Hospitality VI, NW24T, long awaited, looks further into the people, Charles referred to briefly in Millennial Hospitality III, The Road Home. Charles initially met several people with 24 teeth, who claimed to be from another planet, while still a teenager, in Wisconsin. MH VI, is full of easily traced information, which appears to support the assertion, that these people, exhibiting a genetic anomaly, distinguishing them from humans, have been visiting, & living ordinary lives, among us, for centuries.
Author: Charles James Hall
Publisher: AuthorHouse
Published: 2007-10-30
Total Pages: 380
ISBN-13: 1467860093
DOWNLOAD EBOOKIn the first three volumes of his memoirs concerning experiences while serving at Nellis Air Force Base, Charles Hall gave astonishing testimony of having met with 'Tall White' extraterrestrials located at a secret underground facility at Nellis. Three independent witnesses have come forward to confirm important parts of Hall's testimony. Hall is a credible witness of extraterrestrials having reached agreements with military officials. This fourth volume offers more startling details that help confirm his experiences and help usher in new era of official disclosure of extraterrestrial life. Micheal E. Salla, Ph.D. President and Founder, The Exopolitics Institute Charles Hall's report (Millennial Hospitality I-III) of his encounters and deep interactions with tall humanoid beings living on the Earth remains without serious challenge to this day. And this is remarkable, as its implications are so radical; they reveal an entrenched presence in the American Southwest that predates the arrival of Euro-Americans in the area, and that continues with covert protection and support from the government while maintaining communications with a distant home location. Hall's powerful and entirely self-consistent narrative, filled with surprising and revealing detail, is so impressive that I have chosen it as the only example of modern human-ET contact to receive major coverage in my web pages. Gerry Zeitlin, Open Seti Initiative It is possible that eventually the story Charles Hall tells will be seen as a pivotal moment in UFOlogy. His story has become the key to linking a disparate series of reports, encounters and claims that have circulated in UFO circles without a home for many years.This fourth and final account gives us the most detailed look ever into one aspect of a covert military-alien liaison that has been underway for decades.Essential reading!Researcher, Author.
Author: Micah Solomon
Publisher: SelectBooks, Inc.
Published: 2016-10-11
Total Pages: 191
ISBN-13: 159079379X
DOWNLOAD EBOOKSuccess in today’s rapidly changing hospitality industry depends on understanding the desires of guests of all ages, from seniors and boomers to the newly dominant millennial generation of travelers. Help has arrived with a compulsively-readable new standard, The Heart of Hospitality: Great Hotel and Restaurant Leaders Share Their Secrets by Micah Solomon, with a foreword by The Ritz-Carlton Hotel Company’s president and COO Herve Humler. This up-to-the-minute resource delivers the closely guarded customer experience secrets and on-trend customer service insights of today’s top hoteliers, restaurateurs, and masters of hospitality management including: Four Seasons Chairman Isadore Sharp: How to build an unsinkable company culture Union Square Hospitality Group CEO Danny Meyer: His secrets of hiring, onboarding, training, and more Tom Colicchio (Craft Restaurants, Top Chef): How to create a customer-centric customer experience in a chef-centric restaurant Virgin Hotels CEO Raul Leal: How Virgin Hotels created its innovative, future-friendly hospitality approach Ritz-Carlton President and COO Herve Humler: How to engage today’s new breed of luxury travelers Double-five-star chef and hotelier Patrick O’Connell (The Inn at Little Washington) shares the secrets of creating hospitality connections Designer David Rockwell on the secrets of building millennial-friendly restaurants and hotel spaces (W, Nobu, Andaz) that resonate with today’s travelers Restaurateur Traci Des Jardins on building a “narcissism-free” hospitality culture Legendary chef Eric Ripert’s principles of creating a great guest experiences, simultaneously within a single dining room. The Heart of Hospitality is a hospitality management resource like no other, put together by leading customer service expert Micah Solomon. Filled with exclusive, first-hand stories and wisdom from the top professionals in the industry, The Heart of Hospitality is an essential hospitality industry resource. As Ritz-Carlton President and COO Herve Humler says in his foreword to the book, “If you want to create and sustain a level of service so memorable that it becomes an unbeatable competitive advantage, you’ll find the secrets here.”
Author: Charles James Hall
Publisher: AuthorHouse
Published: 2012-12-28
Total Pages: 263
ISBN-13: 1477297898
DOWNLOAD EBOOKReaders of previous four books in the Millennial Hospitality series, will be surprised, as one advance reader was, to see Millennial Hospitality V, The Grays, is about a totally different group of Extraterrestrials. In this latest book, Charles will walk you through his two separate TDYs (temporary duty) in the valley of the Grays. Charles also lays out what he believes actually happened during the events surrounding the 1947 Roswell Crash. There is also a short section of credible updates.
Author: Chekitan S. Dev
Publisher: Cornell University Press
Published: 2012-11-01
Total Pages: 191
ISBN-13: 0801465265
DOWNLOAD EBOOKIn recent years the brand has moved squarely into the spotlight as the key to success in the hospitality industry. Business strategy once began with marketing and incorporated branding as one of its elements; today the brand drives marketing within the larger hospitality enterprise. Not only has it become the chief means of attracting customers, it has, more broadly, become the chief organizing principle for most hospitality organizations. The never-ending quest for market share follows trend after trend, from offering ever more elaborate and sophisticated amenities to the use of social media as a marketing tool—all driven by the preeminence of the brand. Chekitan S. Dev’s award-winning research has appeared in leading journals including Cornell Hospitality Quarterly, Journal of Marketing, and Harvard Business Review. He is the recipient of several major hospitality research and teaching awards. A former corporate executive with Oberoi Hotels & Resorts, he has served corporate, government, education, advisory, and private equity clients in more than forty countries as consultant, seminar leader, keynote speaker and expert witness. Hospitality Branding brings together the most important insights from the author’s many years of research and experience, all in a single, affordably priced volume (available in both print and eBook formats). Skillfully blending the knowledge of recent history, the wisdom of cutting-edge research, and promise of future trends, this book offers hospitality organizations the advice they need to survive and thrive in today’s competitive global business environment.
Author: Taylor Scott
Publisher: BenBella Books
Published: 2021-04-27
Total Pages: 257
ISBN-13: 1953295223
DOWNLOAD EBOOKAcross all industries and levels of organizations, one key leadership trait inspires and motivates more than any other: hospitality. We have all encountered inspirational leaders who've helped us, taught us, encouraged us, pushed us to get outside our comfort zones, or motivated us to become the best version of ourselves. What is it about their leadership styles that inspires us to do more for our team and our personal and professional growth? Turns out, we admire these leaders for the same reasons we love our favorite hotels, resorts, restaurants, or bars: How they make us feel is essential. Members of today's workforce—especially millennials and Gen Z—are looking for inspiring environments and work that truly fulfills them. Before anyone is compelled to do anything they first must feel. Speaker, consultant, and hospitality industry veteran Taylor Scott knows that the most effective leaders approach their roles with heart, emotionally connecting with their team members before attempting to manage them. Scott draws from his two decades in leadership roles at respected hotels, resorts, and restaurants. He distills the principles of gracious hospitality, translating them into actionable leadership lessons which apply in any industry, such as: • How making people feel welcome fosters loyalty and keeps workers engaged with an organization's purpose • How serving people with empathy and compassion sparks workers' highest productivity • How making people feel comfortable encourages exploration, curiosity, and discovery while inviting everyone to lean into their creativity • How making people feel significant drives them to deliver their best work He also shares specific, practical steps you can take to put these principles into action. Scott shows how to connect, serve, engage, coach, and inspire your peers, teams, and even your own leaders. Lead with Hospitality is a call to action to connect with people on a human level which ultimately inspires teams, organizations, and companies to go to the next level.
Author: Chip Conley
Publisher: Crown Currency
Published: 2018-09-18
Total Pages: 274
ISBN-13: 0525572902
DOWNLOAD EBOOKExperience is making a comeback. Learn how to repurpose your wisdom. At age 52, after selling the company he founded and ran as CEO for 24 years, rebel boutique hotelier Chip Conley was looking at an open horizon in midlife. Then he received a call from the young founders of Airbnb, asking him to help grow their disruptive start-up into a global hospitality giant. He had the industry experience, but Conley was lacking in the digital fluency of his 20-something colleagues. He didn't write code, or have an Uber or Lyft app on his phone, was twice the age of the average Airbnb employee, and would be reporting to a CEO young enough to be his son. Conley quickly discovered that while he'd been hired as a teacher and mentor, he was also in many ways a student and intern. What emerged is the secret to thriving as a mid-life worker: learning to marry wisdom and experience with curiosity, a beginner's mind, and a willingness to evolve, all hallmarks of the "Modern Elder." In a world that venerates the new, bright, and shiny, many of us are left feeling invisible, undervalued, and threatened by the "digital natives" nipping at our heels. But Conley argues that experience is on the brink of a comeback. Because at a time when power is shifting younger, companies are finally waking up to the value of the humility, emotional intelligence, and wisdom that come with age. And while digital skills might have only the shelf life of the latest fad or gadget, the human skills that mid-career workers possess--like good judgment, specialized knowledge, and the ability to collaborate and coach - never expire. Part manifesto and part playbook, Wisdom@Work ignites an urgent conversation about ageism in the workplace, calling on us to treat age as we would other type of diversity. In the process, Conley liberates the term "elder" from the stigma of "elderly," and inspires us to embrace wisdom as a path to growing whole, not old. Whether you've been forced to make a mid-career change, are choosing to work past retirement age, or are struggling to keep up with the millennials rising up the ranks, Wisdom@Work will help you write your next chapter.
