Based on the original Memory Jogger, this pocket guide provides basic tools for problem solving and continuous improvement. Team techniques and collaborative decision-making tools, including the seven management and planning tools, are also included. Read it cover to cover and refer to it often.
Describes the continuous quality improvement (CQI) strategy, an organisation-wide approach for continually improving all processes that deliver products and services. Details the four basic principles of CQI: customer focus, process improvement, involving employees, and mobilizing both data and team knowledge to improve decision making.
A brief introduction to a seven-step problem-solving model counsels teams on how to tackle process problems on a system based on the Deming Plan-Do-Check-Act cycle while identifying the appropriate tools for every circumstance, in a guide complemented by real-world business examples.
This Second Edition Pocket Guide uses GOAL/QPC's detailed graphics and easy-to-understand text and icons to describe what the tools are, why they're used, and how to use them. Critical tools are explained using real-life examples from all types of organizations with problems similar to yours, making them easy for everyone to understand and apply. The Memory Jogger 2 (Second Edition) contains all the tools found in the first edition of the Memory Jogger II, plus 50 pages of new charts and detailed diagram samples, a new tool, and a case study.
"James Begun and Jan Malcolm combine the wisdom of an academic and a practitioner to provide a comprehensive, accessible guide to impactful public health leadership. It is timely because now more than ever the stakes and oppotunities are high. A must-read for any aspiring Public Health leader." Risa Lavizzo-Mourey, MD President and CEO, Robert Wood Johnson Foundation "Leaders of population/public health programs and organizations face many complex challenges. The authors of this book introduce key strategies for meeting these challenges. Their approach is creative and foundational, addressing both the art and the science of leading in public health." Stephen W. Wyatt, DMD, MPH Professor and Dean, University of Kentucky College of Public Health President, Council on Education for Public Health "If we are to remove barriers to better health gain, not just health care, we need more of our public health leaders in the US and in the other 199 countries of the world to read this text. As the US struggles to balance its resource investments for health, we need leaders that understand and practice the insights captured in this valuable book. Knowledge, practices, power and smart strategy can be mined from the pages. You should begin that mining process now." James A. Rice, PhD Director, Global USAID Health Leadership Project for Leadership, Management and Governance Leading Public Health is intended to equip current and aspiring public health leaders with the knowledge and competencies they need to mobilize people, organizations, and communities to successfully tackle tough public health challenges. Designed specifically for graduate students and practitioners of public health, the book highlights the aspects of leadership unique to this field. Building on several existing competency-based models, the book focuses on preparing public health professionals to invigorate bold(er) pursuit of population health, engage diverse others in public health initiatives, effectively wield power, prepare for surprise in public health work, and drive for execution and continuous improvement in public health programs and organizations. It is based on research from leadership theory and practice and combines the viewpoint of a prominent scholar with that of a seasoned practitioner. Based on the premise that public health as a field is undervalued in health policy and practice, the book addresses the need for more informed and proactive public health leadership and describes the values, traits, and knowledge that undergird such leadership. At its heart are detailed examinations of 25 specific competencies required for effective public health leadership. Written in accessible and engaging language, the book includes 19 case studies and multiple examples from public health practice to demonstrate the successful application of leadership competencies. With an eye to the future, the book also includes content on emerging public health challenges, complexity science, innovation, resilience, quality improvement, and leading during unexpected events. Key Features: Empowers public health students and practitioners with leadership knowledge and competencies Examines 25 specific competencies required for effective public health leadership Combines the expertise of an academic and a practicing health care leader Provides abundant case examples from public health practice Presents leadership development as a lifelong process
Ever needed a quick reminder to one of those Six Sigma tools you were taught in Green Belt class but can't seem to find a precise description of it quickly? Then this latest addition to the GOAL/QPC Memory Jogger series is a must have. The spiral bound pocket guide follows the DMAIC model, describing the tools and techniques applicable to each phase in the renowned GOAL/QPC format: Why use it? What does it do? and How do I do it? As a quick reference, it will help keep your projects on track. As a teaching tool for team members, it has no equal; there are numerous examples, illustrations, and tips throughout the book. Comprehensive yet concise, it is written from a training perspective so that every topic and every page goes quickly to the critical point of interest. With over 100 graphics it covers topics such as, Critical To Flowdown, Measurement Systems Analysis, Rolled Throughput Yield, Process Capability, Central Limit Theorem, Hypothesis Testing, and Control Charts.
Written by Lydia Lozzi, the bespoke structure and design of Squid's Little Pink Book: A pocket guide for emergency doctors has been developed with the busy emergency doctor in mind – a compact quick-reference and memory jogger that can be easily transported in day-to-day practice. The text offers doctors an evidence-based and reassuring confidence boost when standing at a patient's bedside postulating a diagnosis or for those panicked and uncertain moments when a nudge is needed in the right direction. It helps with preparation prior to a consult with specialty teams – what questions need to be answered and what information needs to be available to offer patients the best possible care. - Compact, quick-reference, easily transportable pocketbook - Reviewed and refined over 20 years - Appropriate coverage for doctors at all levels – includes basic management through to advanced care plans, including information relevant for emergency specialists