Measuring the Performance of the Hollow State
Measuring the Performance of the Hollow State

Author: David G. Frederickson

Publisher: Georgetown University Press

Published: 2006-10-16

Total Pages: 240

ISBN-13: 9781589013667

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Measuring the Performance of the Hollow State is the first in-depth look at the influence of performance measurement on the effectiveness of the federal government. To do this, the authors examine the influence of the Government Performance and Results Act of 1993 (with consideration of the later Program Assessment Rating Tool of 2002) on federal performance measurement, agency performance, and program outcomes. They focus a systematic examination on five agencies in the U.S. Department of Health and Human Services—the Food and Drug Administration, the Centers for Medicare and Medicaid Services, the Health Resources and Services Administration, the National Institutes of Health, and the Indian Health Service. Besides representing a wide range of federal government organizational structures and program formats, these agencies offer a diverse array of third-party arrangements including states, native American tribes, scientists, medical schools, and commercial and nonprofit health care intermediaries and carriers. Exploring the development of performance measures in light of widely varying program mandates, the authors look at issues that affect the quality of this measurement and particularly the influence of program performance by third parties. They consider factors such as goal conflict and ambiguity, politics, and the critical role of intergovernmental relations in federal program performance and performance measurement. Through their findings, they offer illumination to two major questions in public management today—what are the uses and limitations of performance measurement as a policy and management tool and how does performance measurement work when applied to the management of third-party government? While scholars and students in public administration and governmental reform will find this book of particular interest, it will also be of use to anyone working in the public sector who would like to have a better understanding of performance measurement.

Performance and Public Value in the ÔHollow StateÕ
Performance and Public Value in the ÔHollow StateÕ

Author: LeRoux, Kelly

Publisher: Edward Elgar Publishing

Published: 2021-11-12

Total Pages: 160

ISBN-13: 1802200398

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This innovative book sheds light on two key questions at the forefront of government-nonprofit partnerships: How are nonprofits performing? And does the involvement of nonprofits in a public service add public value?

Managing and Measuring Performance in Public and Nonprofit Organizations
Managing and Measuring Performance in Public and Nonprofit Organizations

Author: Theodore H. Poister

Publisher: John Wiley & Sons

Published: 2014-10-13

Total Pages: 484

ISBN-13: 1118439058

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New edition of a classic guide to ensuring effective organizational performance Thoroughly revised and updated, the second edition of Managing and Measuring Performance in Public and Nonprofit Organizations is a comprehensive resource for designing and implementing effective performance management and measurement systems in public and nonprofit organizations. The ideas, tools, and processes in this vital resource are designed to help organizations develop measurement systems to support such effective management approaches as strategic management, results-based budgeting, performance management, process improvement, performance contracting, and much more. The book will help readers identify outcomes and other performance criteria to be measured, tie measures to goals and objectives, define and evaluate the worth of desired performance measures, and analyze, process, report, and utilize data effectively. Includes significant updates that offer a more integrated approach to performance management and measurement Offers a detailed framework and instructions for developing and implementing performance management systems Shows how to apply the most effective performance management principles Reveals how to overcome the barriers to effective performance management Managing and Measuring Performance in Public and Nonprofit Organizations identifies common methodological and managerial problems that often confront managers in developing performance measurement systems, and presents a number of targeted strategies for the successful implementation of such systems in public and nonprofit organizations. This must-have resource will help leaders reach their organizational goals and objectives.

The Politics of Foster Care Administration in the United States
The Politics of Foster Care Administration in the United States

Author: Rebecca H. Padot

Publisher: Routledge

Published: 2014-10-10

Total Pages: 228

ISBN-13: 1317693396

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Government-by-proxy and intergovernmental relations profoundly affect the public administration of foster care. Using examples from foster care systems in the states of Delaware, Michigan, New York, and Rhode Island, Rebecca Padot eloquently combines a rigorous methodology and theory work to expose the conditions under which foster care outcomes can be improved. The cases selected suggest that the federal government has increased its focus on measuring the performance of state programs while simultaneously decreasing its funding of state foster care programs and offering the states very little management or mentorship. Padot turns the page and recommends administrators place a greater priority on building community partners, integrating the advice of mentors, providing leadership from public managers, and cultivating relationships with the federal government. An original and timely resource for scholars and practitioners, this book represents a significant contribution to our understanding of how leadership and management variables may be associated with more positive foster care practices and performance in the United States.

The Dynamics of Performance Management
The Dynamics of Performance Management

Author: Donald P. Moynihan

Publisher: Georgetown University Press

Published: 2008-03-07

Total Pages: 265

ISBN-13: 1589014359

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Efficiency. Innovation. Results. Accountability. These, advocates claim, are the fruits of performance management. In recent decades government organizations have eagerly embraced the performance model—but the rush to reform has not delivered as promised. Drawing on research from state and federal levels, Moynihan illustrates how governments have emphasized some aspects of performance management—such as building measurement systems to acquire more performance data—but have neglected wider organizational change that would facilitate the use of such information. In his analysis of why and how governments in the United States have made the move to performance systems, Moynihan identifies agency leadership, culture, and resources as keys to better implementation, goal-based learning, and improved outcomes. How do governments use the performance information generated under performance systems? Moynihan develops a model of interactive dialogue to highlight how performance data, which promised to optimize decision making and policy change for the public's benefit, has often been used selectively to serve the interests of particular agencies and individuals, undermining attempts at interagency problem solving and reform. A valuable resource for public administration scholars and administrators, The Dynamics of Performance Management offers fresh insight into how government organizations can better achieve their public service goals.

Policy, Performance and Management in Governance and Intergovernmental Relations
Policy, Performance and Management in Governance and Intergovernmental Relations

Author: Edoardo Ongaro

Publisher: Edward Elgar Publishing

Published: 2011-01-01

Total Pages: 385

ISBN-13: 085793323X

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The trend towards multi-level and intergovernmental governance arrangements has created a need for a new analytic language and for new frameworks of analysis. It has changed the nature of decision-making. This timely book combines perspective from public policy, public management and public finance and provides new insights into who governs the multi-level and intergovernmental polity and how it is governed, making it an essential addition to the literature. Steven Van de Walle, Erasmus University Rotterdam, the Netherlands This innovative book presents a transatlantic comparison of governance and Intergovernmental Relations (IGR) policy, performance and management. By examining both analytical and empirical differences and similarities between the European Union and the United States, this comprehensive book provides a better understanding of (inter) governmental systems, settings and actors operating in the post New Public Management Era. The expert contributors consider processes of policy formulation and implementation from an intergovernmental point of view, examine issues of performance and accountability that rise in IGR settings and zoom in on the importance and implications of IGR for welfare. Taken together, these insights provide an important next step into the world of transatlantic research and comparison. This timely book will appeal to academics and researchers involved in IGR and Multi-Level Governance from the US and Europe as well as post-graduate students in public administration and public policy.

State of Empowerment
State of Empowerment

Author: Carolyn Barnes

Publisher: University of Michigan Press

Published: 2020-02-21

Total Pages: 179

ISBN-13: 0472901265

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On weekday afternoons, dismissal bells signal not just the end of the school day but also the beginning of another important activity: the federally funded after-school programs that offer tutoring, homework help, and basic supervision to millions of American children. Nearly one in four low-income families enroll a child in an after-school program. Beyond sharpening students’ math and reading skills, these programs also have a profound impact on parents. In a surprising turn—especially given the long history of social policies that leave recipients feeling policed, distrusted, and alienated—government-funded after-school programs have quietly become powerful forces for political and civic engagement by shifting power away from bureaucrats and putting it back into the hands of parents. In State of Empowerment Carolyn Barnes uses ethnographic accounts of three organizations to reveal how interacting with government-funded after-school programs can enhance the civic and political lives of low-income citizens.

Managing Performance
Managing Performance

Author: Geert Bouckaert

Publisher: Routledge

Published: 2007-12-20

Total Pages: 537

ISBN-13: 1134097263

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In recent years, concerns over the effectiveness of public administration have encouraged the widespread measurement and management of ‘performance’. But is performance management an appropriate model for public sector organizations, and has it proved successful? Moreover, how do the principles of performance management affect how public bodies operate, and the way they relate to the wider community? In this important text, the viability of performance management in public sector organizations is systematically assessed across a number of international case studies. The book provides a framework through which models of performance management can be understood in terms of both their impact within a public sector organization, and the effects that have been seen in countries with contrasting administrational contexts. Managing Performance – International Comparisons critically examines the effects of performance management models in the public sector, and assesses their future evolution. It is an important book for all students and researchers with an interest in management, public administration and public policy.

Public Administration
Public Administration

Author: Marc Holzer

Publisher: Routledge

Published: 2014-12-18

Total Pages: 492

ISBN-13: 131746186X

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Marc Holzer and Richard Schwester have written a fresh and highly engaging textbook for the introductory course in Public Administration. Their coverage is both comprehensive and cutting edge, not just including all the basic topics (OT, budgeting, HRM), but also reflecting new realities in public administration: Innovations in e-government The importance of new technology Changes in intergovernmental relations, especially the emphasis on inter-local and shared regional resources Public performance and accountability initiatives Public Administration has been crafted with student appeal in mind. Each of the book’s 14 chapters is generously and colorfully illustrated with cartoons, quotes, and artwork—all reinforcing the book’s theme that the field of PA is rooted in the cultural and political world. Each chapter is also supported with a listing of key terms, exercises, and additional resources.

Handbook of Practical Program Evaluation
Handbook of Practical Program Evaluation

Author: Kathryn E. Newcomer

Publisher: John Wiley & Sons

Published: 2015-08-06

Total Pages: 100

ISBN-13: 1118893697

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The leading program evaluation reference, updated with the latest tools and techniques The Handbook of Practical Program Evaluation provides tools for managers and evaluators to address questions about the performance of public and nonprofit programs. Neatly integrating authoritative, high-level information with practicality and readability, this guide gives you the tools and processes you need to analyze your program's operations and outcomes more accurately. This new fourth edition has been thoroughly updated and revised, with new coverage of the latest evaluation methods, including: Culturally responsive evaluation Adopting designs and tools to evaluate multi-service community change programs Using role playing to collect data Using cognitive interviewing to pre-test surveys Coding qualitative data You'll discover robust analysis methods that produce a more accurate picture of program results, and learn how to trace causality back to the source to see how much of the outcome can be directly attributed to the program. Written by award-winning experts at the top of the field, this book also contains contributions from the leading evaluation authorities among academics and practitioners to provide the most comprehensive, up-to-date reference on the topic. Valid and reliable data constitute the bedrock of accurate analysis, and since funding relies more heavily on program analysis than ever before, you cannot afford to rely on weak or outdated methods. This book gives you expert insight and leading edge tools that help you paint a more accurate picture of your program's processes and results, including: Obtaining valid, reliable, and credible performance data Engaging and working with stakeholders to design valuable evaluations and performance monitoring systems Assessing program outcomes and tracing desired outcomes to program activities Providing robust analyses of both quantitative and qualitative data Governmental bodies, foundations, individual donors, and other funding bodies are increasingly demanding information on the use of program funds and program results. The Handbook of Practical Program Evaluation shows you how to collect and present valid and reliable data about programs.