Measuring the Performance of Interlibrary Loan Operations in North American Research and College Libraries
Author: Mary E. Jackson
Publisher:
Published: 1998
Total Pages: 122
ISBN-13: 9780918006332
DOWNLOAD EBOOKRead and Download eBook Full
Author: Mary E. Jackson
Publisher:
Published: 1998
Total Pages: 122
ISBN-13: 9780918006332
DOWNLOAD EBOOKAuthor: Lee Andrew Hilyer
Publisher: Routledge
Published: 2006
Total Pages: 163
ISBN-13: 0789031280
DOWNLOAD EBOOKInterlibrary Loan and Document Delivery is a how-to guide to organizing an interlibrary loan department, providing extensive content on copyright law, ILL management systems, and human resources. This comprehensive book includes an introduction to ILL operations, governing policies, up-to-date information on borrowing and lending, and considerations for medicals libraries and distance learning. It also includes an extensive listing of resources relevant to today's ILL that serves as a handy desk reference when problem solving and investigating ways to improve service delivery.
Author: Cherié L. Weible
Publisher: American Library Association
Published: 2011
Total Pages: 144
ISBN-13: 0838910815
DOWNLOAD EBOOKGuidance on how to do ILL efficiently and effectively, with advice on being a considerate borrower and lender.
Author: Lee Andrew Hilyer
Publisher: Routledge
Published: 2018-10-24
Total Pages: 148
ISBN-13: 1317955943
DOWNLOAD EBOOKThe perfect introduction to interlibrary loan! Interlibrary Loan and Document Delivery in the Larger Academic Library is primarily a practical handbook for library staff members who are new to interlibrary loan, the suggestions and resources it contains will also be valuable to experienced interlibrary loan staff. With the tremendous changes and innovative new technologies that have been introduced in the past few years, this essential book fills an urgent need in the library literature for an up-to-date interlibrary loan manual. Based upon the policies and procedures of the interlibrary loan department at Rice University in Houston, Texas, this handy desk reference provides a case study of an actual ILL department as well as general suggestions for organizing and operating a modern ILL department. Interlibrary Loan and Document Delivery in the Larger Academic Library: A Guide for University, Research, and Larger Public Libraries provides you with: the latest, most up-to-date treatment of interlibrary loan available a patron's perspective on ILL--what users want and expect from ILL services an extensive list of resources for copyright information and updated information on copyright law as it applies to ILL an extensive list of interlibrary loan resources practical examples based on the real operation of an ILL department helpful appendices and flow charts of the ILL process an annotated bibliography and list of resources for further exploration Designed primarily for librarians with little to no real practical experience in interlibrary loan, this book will educate readers about ILL and to provide a basic framework for evaluating an existing ILL operation or establishing a new one. It will also be a valuable reference for supervisors with responsibility for the ILL department, reference librarians, and experienced interlibrary loan librarians looking for expert, up-to-date information.
Author: Joseph R. Matthews
Publisher: Bloomsbury Publishing USA
Published: 2017-10-27
Total Pages: 538
ISBN-13:
DOWNLOAD EBOOKThis guide provides library directors, managers, and administrators in all types of libraries with complete and up-to-date instructions on how to evaluate library services in order to improve them. It's a fact: today's libraries must evaluate their services in order to find ways to better serve patrons and prove their value to their communities. In this greatly updated and expanded edition of Matthews' seminal text, you'll discover a breadth of tools that can be used to evaluate any library service, including newer tools designed to measure customer and patron outcomes. The book offers practical advice backed by solid research on virtually every aspect of evaluation, including quantitative and qualitative tools, data analysis, and specific recommendations for measuring individual services, such as technical services and reference and interlibrary loan. New chapters give readers effective ways to evaluate critical aspects of their libraries such as automated systems, physical space, staff, performance management frameworks, eBooks, social media, and information literacy. The author explains how broader and more robust adoption of evaluation techniques will help library managers combine traditional internal measurements, such as circulation and reference transactions, with more customer-centric metrics that reflect how well patrons feel they are served and how satisfied they are with the library. By applying this comprehensive strategy, readers will gain the ability to form a truer picture of their library's value to its stakeholders and patrons.
Author: North American Serials Interest Group. Conference
Publisher: Psychology Press
Published: 2001
Total Pages: 502
ISBN-13: 9780789014009
DOWNLOAD EBOOKMaking Waves: New Serials Landscapes in a Sea of Change addresses the traditional concerns of librarians in innovative ways. Budgets are discussed in terms of serials-purchasing consortia and the globalization of academic publishing. Cataloging and preserving now include electronic materials. These proceedings of the fifteenth conference of the North American Serials Interest Group, Inc. also include discussions of the Digital Millennium Copyright Act and reports on specific test projects such as BioOne, the Open Archives Project, and PubMed Central.
Author: Miriam Drake
Publisher: CRC Press
Published: 2003-05-20
Total Pages: 922
ISBN-13: 9780824720773
DOWNLOAD EBOOKA revitalized version of the popular classic, the Encyclopedia of Library and Information Science, Second Edition targets new and dynamic movements in the distribution, acquisition, and development of print and online media-compiling articles from more than 450 information specialists on topics including program planning in the digital era, recruitment, information management, advances in digital technology and encoding, intellectual property, and hardware, software, database selection and design, competitive intelligence, electronic records preservation, decision support systems, ethical issues in information, online library instruction, telecommuting, and digital library projects.
Author: Association of Research Libraries
Publisher: Association of Research Libr
Published: 1999
Total Pages: 346
ISBN-13:
DOWNLOAD EBOOKV. 52 includes the proceedings of the conference on the Farmington Plan, 1959.
Author: Richard M. Dougherty
Publisher: Rowman & Littlefield
Published: 2008
Total Pages: 288
ISBN-13: 0810851989
DOWNLOAD EBOOKDespite technological advances, many basic library activities still lend themselves to analysis and improvement. Richard M. Dougherty provides numerous examples and easy-to-apply tools and techniques to assess what libraries are doing, how they are doing it, and how much time is required to do it. These tools include block diagrams, check sheets, flow process charts, work-flow diagrams, flow charts, through-put analysis, self-administered diary studies, and work sampling. Specific examples from all areas of library operations are presented. Streamling Library Services provides detailed information on how to diagnose problem areas with such tools as Pareto and fishbone charts; use brainstorming; organize a work-flow study; and build and present cost studies. Special emphasis is placed on activities that should occur after the analysis is concluded, including data analysis, reporting study results, and making recommendations to management. Guidelines are provided for managers and staff as they strive to streamline activities. Topics include implementation issues and strategies that must be addressed as new workflows and services are introduced and organizational change issues and strategies for building staff support toward change. Book jacket.
Author: Linda S Katz
Publisher: Routledge
Published: 2018-10-24
Total Pages: 133
ISBN-13: 1317956303
DOWNLOAD EBOOKAn invaluable how-to for librarians and archivists--inside insights from leading collectors! This essential guide to the acquisition process covers every aspect of the search for hard-to-find materials. Out-of-Print and Special Collection Materials: Acquisition and Purchasing Options is a handbook of traditional and not-so-traditional methods for identifying, locating, and acquiring rare items from a variety of sources. The book serves as a comprehensive reference for professionals and students alike, drawing on the experiences of the foremost archivists in their fields. The book offers a unique assortment of specialized essays, informative and instructive. The assembled collectors are your guides on a journey in search of rare items--through specialty catalogs and special circumstances, libraries and bookshops, collections and book stocks--through the print underground of the acquisitions world. Topics range from the basics of acquisitions, to setting (and sticking to) a budget, building a collection, determining the market value of out-of-print materials, and more detailed looks at individual areas of research. Experienced archivists and budding collectors will find indispensable information on a variety of vital topics in this book, including: out-of-print music underground poetry acquisitions outside the United States planning a collection hard-to-find materials on science, technology, and medicine out-of-print literature