Process Capability Indices

Process Capability Indices

Author: Samuel Kotz

Publisher: CRC Press

Published: 1993-06-01

Total Pages: 232

ISBN-13: 9780412543807

DOWNLOAD EBOOK

A solid, rigorous, yet comprehensible analysis of process capability indices, this work bridges the gap between theoretical statisticians and quality control practitioners, showing how an understanding of these indices can lead to process improvement.


Measuring the Software Process

Measuring the Software Process

Author: William A. Florac

Publisher: Addison-Wesley Professional

Published: 1999-07-15

Total Pages: 280

ISBN-13: 0768684951

DOWNLOAD EBOOK

"While it is usually helpful to launch improvement programs, many such programs soon get bogged down in detail. They either address the wrong problems, or they keep beating on the same solutions, wondering why things don't improve. This is when you need an objective way to look at the problems. This is the time to get some data." Watts S. Humphrey, from the Foreword This book, drawing on work done at the Software Engineering Institute and other organizations, shows how to use measurements to manage and improve software processes. The authors explain specifically how quality characteristics of software products and processes can be quantified, plotted, and analyzed so the performance of software development activities can be predicted, controlled, and guided to achieve both business and technical goals. The measurement methods presented, based on the principles of statistical quality control, are illuminated by application examples taken from industry. Although many of the methods discussed are applicable to individual projects, the book's primary focus is on the steps software development organizations can take toward broad-reaching, long-term success. The book particularly addresses the needs of software managers and practitioners who have already set up some kind of basic measurement process and are ready to take the next step by collecting and analyzing software data as a basis for making process decisions and predicting process performance. Highlights of the book include: Insight into developing a clear framework for measuring process behavior Discussions of process performance, stability, compliance, capability, and improvement Explanations of what you want to measure (and why) and instructions on how to collect your data Step-by-step guidance on how to get started using statistical process control If you have responsibilities for product quality or process performance and you are ready to use measurements to manage, control, and predict your software processes, this book will be an invaluable resource.


Transforming Performance Measurement

Transforming Performance Measurement

Author: Dean Spitzer

Publisher: AMACOM

Published: 2007-02-09

Total Pages: 312

ISBN-13: 0814430090

DOWNLOAD EBOOK

Performance improvement thought leader Dean Spitzer explains why performance measurement should be less about calculations and analysis and more about the crucial social factors that determine how well the measurements get used. Transforming Performance Measurement presents a breakthrough approach that will not only significantly reduce those dysfunctions, but also promote alignment with business strategy, maximize cross-enterprise integration, and help everyone to work collaboratively to drive value throughout your organization. Spitzer’s "socialization of measurement" process focuses on learning and improvement from measurement, and on the importance of asking such questions as: How well do our measures reflect our business model? How successfully are they driving our strategy? What should we be measuring and not measuring? Are the right people having the right measurement discussions? Performance measurement is a dynamic process that calls for an awareness of the balance necessary between seemingly disparate ideas: the technical and the social aspects of performance measurement. This book gives you assessment tools to gauge where you are now and a roadmap for moving, with little or no disruption, to a more "transformational" and mature measurement system. The book also provides 34 TMAPs, Transformational Measurement Action Plans, which suggest both well-accepted and "emergent" measures (in areas such as marketing, human resources, customer service, knowledge management, productivity, information technology, research and development, costing, and more) that you can use right away. Transforming Performance Measurement tells you not only what to measure, but how to do it -- and in what context -- to make a truly transformational difference in your enterprise.


Statistical Methods for Quality Assurance

Statistical Methods for Quality Assurance

Author: Stephen B. Vardeman

Publisher: Springer

Published: 2016-08-26

Total Pages: 447

ISBN-13: 038779106X

DOWNLOAD EBOOK

This undergraduate statistical quality assurance textbook clearly shows with real projects, cases and data sets how statistical quality control tools are used in practice. Among the topics covered is a practical evaluation of measurement effectiveness for both continuous and discrete data. Gauge Reproducibility and Repeatability methodology (including confidence intervals for Repeatability, Reproducibility and the Gauge Capability Ratio) is thoroughly developed. Process capability indices and corresponding confidence intervals are also explained. In addition to process monitoring techniques, experimental design and analysis for process improvement are carefully presented. Factorial and Fractional Factorial arrangements of treatments and Response Surface methods are covered. Integrated throughout the book are rich sets of examples and problems that help readers gain a better understanding of where and how to apply statistical quality control tools. These large and realistic problem sets in combination with the streamlined approach of the text and extensive supporting material facilitate reader understanding. Second Edition Improvements Extensive coverage of measurement quality evaluation (in addition to ANOVA Gauge R&R methodologies) New end-of-section exercises and revised-end-of-chapter exercises Two full sets of slides, one with audio to assist student preparation outside-of-class and another appropriate for professors’ lectures Substantial supporting material Supporting Material Seven R programs that support variables and attributes control chart construction and analyses, Gauge R&R methods, analyses of Fractional Factorial studies, Propagation of Error analyses and Response Surface analyses Documentation for the R programs Excel data files associated with the end-of-chapter problem sets, most from real engineering settings


Measuring Performance and Benchmarking Project Management at the Department of Energy

Measuring Performance and Benchmarking Project Management at the Department of Energy

Author: National Research Council

Publisher: National Academies Press

Published: 2005-08-01

Total Pages: 52

ISBN-13: 0309181763

DOWNLOAD EBOOK

In 1997, Congress, in the conference report, H.R. 105-271, to the FY1998 Energy and Water Development Appropriation Bill, directed the National Research Council (NRC) to carry out a series of assessments of project management at the Department of Energy (DOE). The final report in that series noted that DOE lacked an objective set of measures for assessing project management quality. The department set up a committee to develop performance measures and benchmarking procedures and asked the NRC for assistance in this effort. This report presents information and guidance for use as a first step toward development of a viable methodology to suit DOE's needs. It provides a number of possible performance measures, an analysis of the benchmarking process, and a description ways to implement the measures and benchmarking process.


Intelligent and Fuzzy Techniques: Smart and Innovative Solutions

Intelligent and Fuzzy Techniques: Smart and Innovative Solutions

Author: Cengiz Kahraman

Publisher: Springer Nature

Published: 2020-07-10

Total Pages: 1701

ISBN-13: 3030511561

DOWNLOAD EBOOK

This book gathers the most recent developments in fuzzy & intelligence systems and real complex systems presented at INFUS 2020, held in Istanbul on July 21–23, 2020. The INFUS conferences are a well-established international research forum to advance the foundations and applications of intelligent and fuzzy systems, computational intelligence, and soft computing, highlighting studies on fuzzy & intelligence systems and real complex systems at universities and international research institutions. Covering a range of topics, including the theory and applications of fuzzy set extensions such as intuitionistic fuzzy sets, hesitant fuzzy sets, spherical fuzzy sets, and fuzzy decision-making; machine learning; risk assessment; heuristics; and clustering, the book is a valuable resource for academics, M.Sc. and Ph.D. students, as well as managers and engineers in industry and the service sectors.


The Practical Application of the Process Capability Study

The Practical Application of the Process Capability Study

Author: Douglas B. Relyea

Publisher: CRC Press

Published: 2011-04-11

Total Pages: 166

ISBN-13: 1439877238

DOWNLOAD EBOOK

Creating a universal language for problem solving, The Practical Application of the Process Capability Study: Evolving from Product Control to Process Control delineates the process capability study, a powerful tool that, when understood and implemented, provides benefits to every department within a manufacturing organization. With easy to read, step-by-step flow diagrams on how to perform process capability studies and measurement process analyses, the book’s coverage includes: The benefits of statistical process control over statistical product control Real-world industrial examples and case studies illustrating how to use the techniques Ways for management to determine if the investment in process capability studies is providing an appropriate return Methods to correct lack of stability and capability once either condition has been identified, such as the ANOVA technique and the simple three-factor designed experiment A flow chart that enables machine operators to execute a process capability study without interfering with productivity A great deal of information is available on the technical concepts of the process capability study, much of it emphasizing the mathematics. Unfortunately, concentrating on the math and fine distinctions, such as the difference between alpha- and beta-type errors, has created barriers preventing many from fully appreciating the basic concepts, the simplicity, and the usefulness of the tool. This book shows you how to use the process capability study to increase return on investment from your statistical process control/Six Sigma effort and make your company more competitive.


Introduction to Statistical Quality Control

Introduction to Statistical Quality Control

Author: Douglas C. Montgomery

Publisher: Wiley Global Education

Published: 2019-11-06

Total Pages: 771

ISBN-13: 1119399297

DOWNLOAD EBOOK

Once solely the domain of engineers, quality control has become a vital business operation used to increase productivity and secure competitive advantage. Introduction to Statistical Quality Control offers a detailed presentation of the modern statistical methods for quality control and improvement. Thorough coverage of statistical process control (SPC) demonstrates the efficacy of statistically-oriented experiments in the context of process characterization, optimization, and acceptance sampling, while examination of the implementation process provides context to real-world applications. Emphasis on Six Sigma DMAIC (Define, Measure, Analyze, Improve and Control) provides a strategic problem-solving framework that can be applied across a variety of disciplines. Adopting a balanced approach to traditional and modern methods, this text includes coverage of SQC techniques in both industrial and non-manufacturing settings, providing fundamental knowledge to students of engineering, statistics, business, and management sciences. A strong pedagogical toolset, including multiple practice problems, real-world data sets and examples, and incorporation of Minitab statistics software, provides students with a solid base of conceptual and practical knowledge.