Measuring Academic Library Performance: a Practical Approach
Author: Van House Nancy A
Publisher:
Published: 1990
Total Pages: 182
ISBN-13:
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Measuring Academic Library Performance
Author: Nancy A. Van House
Publisher: Chicago, IL : American Library Assoc.
Published: 1990
Total Pages: 236
ISBN-13: 9780838905296
DOWNLOAD EBOOKPrepared for the Association of College and Research Libraries Ad Hoc Committee on Performance Measures.
Performance Measurement in Library and Information Services
Author: Christine Abbott
Publisher: London : Aslib
Published: 1994
Total Pages: 72
ISBN-13:
DOWNLOAD EBOOKThis is a practical guide covering the types of indicators to use and the role of performance measurement in LIS management. The book is aimed at all those who wish to measure the performance of their service, and are unsure where to start.
Measuring Library Performance
Author: Peter Brophy
Publisher: Facet Publishing
Published: 2006
Total Pages: 267
ISBN-13: 1856045935
DOWNLOAD EBOOKMeasuring the performance of a library's services is one of the most crucial parts of providing a good service. This important book is the first to provide an accessible account of current thinking on the evaluation of library services, both traditional and - importantly - electronic library services. Illustrated throughout with a range of international examples across different types of libraries, this book will become the standard work on performance measurement. The book is structured to focus first of all on the intended user of the services (outcome and impact perspectives), then to look at the management of the service (output and process issues), then at evaluating the building blocks of services (input issues) and finally to draw together these strands by examining some of the broader frameworks for evaluation which have emerged. The book ends with an extensive Appendix with a description of key methodologies and suitable references. Each chapter includes suggestions for further reading as well as key references. The key areas addressed include: user satisfaction impact on users economic impact inputs evaluating processes counting the outputs acquiring content staff evaluating infrastructure benchmarking and balanced scorecard standards based approaches. Readership: The emphasis on principles and techniques in the book means that it is perfect reading for busy practitioners but it is also eminently suitable for students and researchers trying to get to grips with this tricky area.
Measuring Quality
Author: Roswitha Poll
Publisher: Walter de Gruyter
Published: 2008-11-03
Total Pages: 272
ISBN-13: 3598440286
DOWNLOAD EBOOKThe first edition of this handbook appeared in 1996 and dealt with academic libraries. It gained wide acceptance and was translated into five other languages. After ten years the new edition widens the perspective to public libraries and adds indicators for electronic services and cost-effectiveness. The handbook has been considerably enlarged, from 17 to 40 indicators. It gives practical help by showing examples of possible results for each indicator. The handbook is intended as practical instrument for the evaluation of library services. Although it aims specifically at academic and public libraries, most indicators will also apply to all other types of libraries.
Measuring Quality
Author: Roswitha Poll
Publisher: München [Germany] : K.G. Saur
Published: 1996
Total Pages: 180
ISBN-13:
DOWNLOAD EBOOKThe International Federation of Library Associations and Institutions (IFLA) is the leading international body representing the interests of library and information services and their users. It is the global voice of the information profession. The series IFLA Publications deals with many of the means through which libraries, information centres, and information professionals worldwide can formulate their goals, exert their influence as a group, protect their interests, and find solutions to global problems.
Collection Evaluation in Academic Libraries
Author: Karen C. Kohn
Publisher: Rowman & Littlefield
Published: 2015-06-24
Total Pages: 205
ISBN-13: 1442250658
DOWNLOAD EBOOKLibrarians have long used data to describe their collections. Traditional measures have simply been inputs and outputs: volumes acquired, processed, owned, or circulated. With the growth since the 1990s of cultures of assessment, librarians have sought statistics that are evaluative rather than simply descriptive. More recently, exponentially increasing journal prices and an economic recession have intensified the need to make careful purchasing decisions and to justify these to administrators. A methodical evaluation of a library collection can help librarians understand and meet user needs and can help communicate to administrators that the library is a good use of the institution’s money. Collection Evaluation in Academic Libraries: A Practical Guide for Librarians equips collections managers to select and implement a method or several methods of evaluating their library collections. It includes sections on four tools for evaluation: • Comparison to peer institutions • Core lists • Usage statistics from circulation and ILL • Citation analysis Chapters on each of these approaches present the advantages and disadvantages of each method, instructions on data collection and analysis—with screenshots—and suggested action steps after completing the analysis. With a unique combination of step-by-step instructions and discussions of the purpose and role of data, this book provides an unusually thorough guide to collection evaluation. It will be indispensable for collection development librarians and anyone looking to strengthen the culture of assessment within the library.
The Academic Library
Author: Peter Brophy
Publisher: Facet Publishing
Published: 2005
Total Pages: 246
ISBN-13: 1856045277
DOWNLOAD EBOOKThis authoritative and wide-ranging textbook provides a comprehensive overview of the changing functions of higher education libraries and the organizational cultures in which they operate. It offers an assessment of the impact of such changes on service delivery from both provider and user perspectives, and considers the future role of the academic library. The new edition has been completely updated, with a new chapter on performance measurement and more extensive coverage of: accessibility; information literacy; portals; digital libraries; copyright; institutional repositories; virtual and managed learning environments; and management of change. Written in a readable and accessible style, the book focuses on: the library in the institution users of the academic library the impacts and opportunities of ICTs human resources management and organization of resources collection and access management the academic library building library systems and networks specialist services management and professional issues performance measurement. Readership: This textbook is an indispensable introduction to the range of issues facing academic libraries. Invaluable for new information professionals and for students on information and library studies courses, it also makes stimulating reading for education administrators and academic library managers in both higher and further education. While the book considers emerging scenarios in the United Kingdom in depth, it also draws examples from institutions elsewhere in the world, and is of broad international interest.
1979-1990
Author: Henryk Sawoniak
Publisher: Walter de Gruyter
Published: 2012-02-14
Total Pages: 1284
ISBN-13: 3110975068
DOWNLOAD EBOOKEvaluation of Library and Information Services
Author: John Crawford
Publisher: Routledge
Published: 2003-09-02
Total Pages: 133
ISBN-13: 1135476578
DOWNLOAD EBOOKProvides update to current thinking about, and reasons for, service evaluation of libraries in the UK. Examines quantitative and qualitative methods including questionnaires, focus groups, suggestions boxes and interview techniques.Problems arising from survey outcomes are summarised and long-term evaluation and the relevance of benchmarking are discussed.Contains case studies covering survey work in public, academic and special libraries; charters and service level agreements; and examples of relevant research projects.New chapter on performance measurement in the electronic library.
