MCDST: Microsoft Certified Desktop Support Technician Study Guide
MCDST: Microsoft Certified Desktop Support Technician Study Guide

Author: Bill Ferguson

Publisher: John Wiley & Sons

Published: 2006-07-05

Total Pages: 630

ISBN-13: 0470043628

DOWNLOAD EBOOK

If you're seeking MCDST certification, here's the book you need to prepare for Exam 70-271, Supporting Users and Troubleshooting a Microsoft XP Operating System, and Exam 70-272, Supporting Users and Troubleshooting Desktop Applications on a Microsoft Windows XP Operating System. This revised and updated Deluxe Edition features over 200 pages of new content-including the very latest updates to the exams as well as case studies-and provides complete instruction to meet the exacting requirements of each exam. Prepare for your certification and career with this two-in-one, value-packed guide. Inside you'll find: Practical information on how to analyze problems and provide support to end users Hundreds of challenging review questions Bonus CD loaded with exam prep software, four bonus exams, Sybex test engine, and 300 electronic flashcards Authoritative coverage of all exam objectives, including: Exam 70-271 Installing a Windows Desktop Operating System Managing and Troubleshooting Access to Resources Configuring and Troubleshooting Hardware Devices and Drivers Configuring and Troubleshooting the Desktop and User Environments Troubleshooting Network Protocols and Services Exam 70-272 Configuring and Troubleshooting Applications Resolving Issues Related to Usability Resolving Issues Related to Application Customization Configuring and Troubleshooting Connectivity for Applications Configuring Application Security SYBEX TEST ENGINE: Test your knowledge with advanced testing software. Includes all chapter review questions plus bonus exams. ELECTRONIC FLASHCARDS: Reinforce your understanding with flashcards that can run on your PC, Pocket PC, or Palm device. Also on the CD you'll find the entire book in searchable and printable PDF. Study anywhere, any time, and approach the exam with confidence. Visit www.sybex.com for all of your Microsoft certification needs Note: CD-ROM/DVD and other supplementary materials are not included as part of eBook file.

McDst Guide to Supporting Users and Troubleshooting Desktop Applications on a Microsoft Windows XP Operating System
McDst Guide to Supporting Users and Troubleshooting Desktop Applications on a Microsoft Windows XP Operating System

Author: Ron Carswell

Publisher:

Published: 2008-03-25

Total Pages: 0

ISBN-13: 9781423903215

DOWNLOAD EBOOK

Students will master the objectives for the new Microsoft Desktop Support Technician exam #70-272 using an approach created specifically for them. Their learning will be enhanced with extensive end-of chapter exercises and hands-on projects with a free MeasureUp test preparation CD included with the text.

MCDST Self-paced Training Kit (exam 70-272)
MCDST Self-paced Training Kit (exam 70-272)

Author: Walter J. Glenn

Publisher:

Published: 2004

Total Pages: 0

ISBN-13: 9780735620889

DOWNLOAD EBOOK

- New--Readiness Review Suite featuring 425 questions and multiple testing options - New--In-depth coverage of Exam 70-272 objectives written by an exam-certified author--plus instructive case studies and troubleshooting scenarios - New--180-day evaluation version of Windows XP - New--eBook in PDF format; Pocket PC--ready - New--Microsoft Computer Dictionary, Fifth Edition, eBook

MCDST 70-272 Exam Cram 2
MCDST 70-272 Exam Cram 2

Author: Will Schmied

Publisher:

Published: 2004

Total Pages:

ISBN-13:

DOWNLOAD EBOOK

Appropriate for all courses on Windows XP support and troubleshooting, and for all courses preparing students for the MCSE Windows XP Professional certification exam (Exam 70-272). This is a fast-paced study guide and refresher for every student seeking to master Windows XP support and troubleshooting, and especially for those preparing for MCDST Exam 70-272. (Exam 70-272 and the companion Exam 70-271 are the two core exams required for the new Microsoft Certified Desktop Support Technician certification program.) The book offers concise, high-efficiency review of every exam topic. Coverage includes: configuring, customizing, and troubleshooting Windows XP, Internet Explorer, Outlook Express, Outlook, and other Office applications; and configuring and troubleshooting hardware and network connectivity. Coverage also includes: configuring and managing application security; and identifying and responding to security incidents. The books extensive collection of study resources include exclusive test-taking strategies, time-saving study tips, two sample exams, a complete glossary, and a special Cram Sheet that includes tips, acronyms, and memory joggers.; An accompanying CD-ROM contains PrepLogic Practice Tests, Preview Edition software, including one complete PrepLogic Practice Test with approximately the same number of questions found on Microsofts actual exam, as well as thorough explanations of every correct and incorrect answer. The engine offers two study modes, Practice Test and Flash Review, full exam customization, and a detailed score report. The book is supported by an active online community at www.examcram2.com, where students can find industry news, study tips, practice exams, discussion boards, and more. Like all books in the Exam Cram 2 series, it has been published under the direction of Series Editor Ed Tittel, the leading authority on IT certification. Based on rigorous technical review by a team of industry experts, it has earned the distinction of CramSession Approved Study Material.

MCDST Self-Paced Training Kit (Exam 70-272): Supporting Users and Troubleshooting Desktop Applications on Microsoft® Windows® XP, Second Edition
MCDST Self-Paced Training Kit (Exam 70-272): Supporting Users and Troubleshooting Desktop Applications on Microsoft® Windows® XP, Second Edition

Author: Walter Glenn

Publisher: O'Reilly Media, Inc.

Published: 2005

Total Pages: 800

ISBN-13: 9780735642669

DOWNLOAD EBOOK

Get in-depth exam prep for Exam 70-272, a core requirement for MCDST certification, -as you build real-world job skills. Updated for Service Pack 2, this kit includes 425 practice questions, full review, case studies, troubleshooting labs, and more.