This text discusses the nature and application of the principles of human communication. It addresses both interpersonal and mass communication, and explores critical similarities and differences between animal and human communication. The first eight chapters provide students with a strong foundation of the concepts and research-supported theories. The second half of the book uses this foundation to focus on practical applications including influencing others, coping with conflicts and speaking before a group.
This book is for people who want to change the world. Here’s the challenge: it’s impossible to change the world all by yourself. To have an impact, you need to communicate. In these pages, we share with you what we’ve learned over 30 years as professional communicators and advisors to leaders of global organizations. We seek to move each client from competence to excellence. As authors, our goal is to give you the tools you need to become the most effective and powerful communicator you can be. We want you to become a catalyst for transformation. We want you to discover that you have the potential to change the world.
The latest leadership textbook from respected author team Kaplan and Owings explores how principals can effectively build a culture around student achievement. Introduction to the Principalship helps aspiring principals understand how to develop a vision for improvement, make decisions and manage conflict, build teachers’ capacity, communicate, monitor the organization’s performance, and create a school climate of mutual respect. This important book provides readers with various leadership concepts to inform their practice, as well as the cognitive and practical tools to evaluate and prioritize what leadership actions to take. Each chapter offers opportunities for readers to create personal meaning and explore new ways of doing leadership to advance a positive, person-focused environment. Providing both the theoretical framework and skills for effective practice, Introduction to the Principalship addresses the issues most urgent and relevant for educational leadership graduate students learning how to build a school culture that promotes every student’s success. Special Features: • Learning Objectives—chapter openers introduce the topic and initiate student thinking. • Reflections and Relevance —interactive exercises, role plays, class activities, and assignments help readers think about content in personally meaningful ways, facilitate understanding of chapter content, and help transfer leadership thinking to action in their own schools. • ISLLC Standards—each chapter is aligned to the 2015 Interstate School Leadership Licensure Standards. • Companion Website—includes links to supplemental material, additional readings, and PowerPoints for instructors.
“As technology threatens to displace countless jobs and skills, the ability to communicate is becoming more important than ever. This book is full of examples to help you get better at transporting your thoughts and emotions into the minds of other people.” —Adam Grant, New York Times bestselling author of Give and Take, Originals, and Option B with Sheryl Sandberg How to master the art of persuasion—from the bestselling author of Talk Like TED. Ideas don’t sell themselves. As the forces of globalization, automation, and artificial intelligence combine to disrupt every field, having a good idea isn’t good enough. Mastering the ancient art of persuasion is the key to standing out, getting ahead, and achieving greatness in the modern world. Communication is no longer a “soft” skill—it is the human edge that will make you unstoppable, irresistible, and irreplaceable—earning you that perfect rating, that fifth star. In Five Stars, Carmine Gallo, bestselling author of Talk Like TED, breaks down how to apply Aristotle’s formula of persuasion to inspire contemporary audiences. As the nature of work changes, and technology carries things across the globe in a moment, communication skills become more valuable—not less. Gallo interviews neuroscientists, economists, historians, billionaires, and business leaders of companies like Google, Nike, and Airbnb to show first-hand how they use their words to captivate your imagination and ignite your dreams. In the knowledge age—the information economy—you are only as valuable as your ideas. Five Stars is a book to help you bridge the gap between mediocrity and exceptionality, and gain your competitive edge in the age of automation. In Five Stars, you will also learn: -The one skill billionaire Warren Buffett says will raise your value by 50 percent. -Why your job might fall into a category where 75 percent or more of your income relies on your ability to sell your idea. -How Airbnb’s founders follow a classic 3-part formula shared by successful Hollywood movies. -Why you should speak in third-grade language to persuade adult listeners. -The one brain hack Steve Jobs, Leonardo da Vinci, and Picasso used to unlock their best ideas.
Communication skills are fundamental to effective social work practice. Accessible and easy-to-read, Mastering Communication in Social Work is designed to help you develop these essential skills. It explores the basics of how communication works, the factors that influence how effectively you attend to and convey information, and how you can improve your communication. Particular attention is given to the challenges posed by difficult clients and the cultural dimensions of communication. Gast and Bailey put forward a reflective model for practice designed help you break bad habits and develop a wider repertoire of communication behaviours. Practice vignettes and exercises for the reader are included throughout. This book is essential reading for social work students, practitioners, managers, practice teachers and assessors, and trainers, as well as those in allied professions.
Leadership: A Communication Perspective has been at the forefront of university and college leadership courses for nearly three decades, providing a compelling, authoritative introduction to leadership as a communication-based activity. The new edition continues the tradition of excellence with an up-to-date treatment of theory and research combined with practical, real-world advice for improving communication competence and leadership effectiveness. Relevant: The authors profile contemporary leaders and organizations like Alibaba’s Jack Ma, Zappos’ Tony Hsieh, Facebook’s Sheryl Sandberg, Uber, The Container Store, Airbnb, Chipotle, the Waffle House, Nordstrom, and Google. Their presentation balances current scholarship and trends with historical perspectives to provide a fuller understanding of the study and practice of leadership. Comprehensive: Leadership and followership are examined in multiple contexts, including organizational leadership, public leadership, and leadership in groups and teams. Topics new to this edition include transcendent followership, the leadership skills approach, team coaching, escalation of commitment, invisible leadership, cultural intelligence, trigger events, and resilience. Full-featured: Self-Assessments measure readers’ perceptions of personal leadership skills, communication style, cultural intelligence, motivation to lead, and more. Case Studies examine leadership situations and pose thoughtful questions that prompt students to apply their experiences and understandings. Research Highlights summarize seminal and recent scholarship. Chapter Takeaways reinforce important concepts and action steps. Application Exercises offer abundant opportunities to explore, practice, and reflect on chapter content. Cultural Connections discuss leadership expectations and behaviors in other cultures. Leadership on the Big Screen correlates chapter concepts with the themes of popular films and documentaries.
Exploring social media's integration with modern society, this text empowers students as social media consumers and creators. The thoroughly updated second edition includes a new chapter on AI technologies. Features include full color visuals; glossary; chapter questions and activities; and theory, ethics, and diversity and inclusion boxes.
Myths and theories of the American melting pot, of assimilation, and of pluralistic society were shattered as racial violence during the 1992 Los Angeles uprising vividly exposed the inadequacy of our prior assumptions. The uprising revealed that radical approaches are needed to address structural issues of economic and political inequality, and issues of race and representation. Los Angeles has emerged as a focal point for social scientists as they develop new ideas about race relations. This volume, based on a special issue of Amerasia Journal, focuses o race and ethnic relations in Los Angeles as they emerged out of the uprising and within the broader national picture. Latino and Asian and African American scholars, journalists, and writers have contributed two dozen essays, commentaries, and literary works. Among the scholarly essays are “Jewish and Korean Merchants in African American Neighborhoods” by Edward Chang, “Communication between African Americans and Korean Americans before and after the Los Angeles Riots” by Ella Stewart, “Asian Americans and Latinos in San Gabriel Valley, California” by Leland T. Saito, “The South Central Los Angeles Eruption: A Latino Perspective” by Armando Navarro, and “Race, Class, Conflict and Empowerment: On Ice Cube’s ‘Black Korea’” by Jeff Chang. Commentaries by Asian and African American writers feature Larry Aubry, Angela E. Oh, Sharon Park, Amy Uyematsu, Erich Nakano, Walter Lew, and Miriam Ching Louie. A selection of literary writings features Mari Sunaida, Ko Won, Wanda Coleman, Mellonee R. Houston, Sae Lee, Nat Jones, Arjuna, Chungmi Kim, and Lynn Manning.
