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Author: K. G. B. Bakewell
Publisher: Burns & Oates
Published: 1997
Total Pages: 312
ISBN-13:
DOWNLOAD EBOOKAims to encourage the development of libraries and information services which meet the needs of the user, and to promote the application of management methods which put users first. This edition has been substantially revised, and also contains practical management advice for other professions.
Author: Kenneth Graham Barnett Bakewell
Publisher:
Published: 1990
Total Pages: 250
ISBN-13:
DOWNLOAD EBOOKAuthor: Robert D. Stueart
Publisher: Englewood, Colo. : Libraries Unlimited
Published: 1993
Total Pages: 432
ISBN-13:
DOWNLOAD EBOOKThis internationally acclaimed text serves as the basic management text in programs of library & information studies throughout the world. It is also used as a ready-reference & for workshop discussions in all types of libraries & information centers. As with previous editions, the authors present the principles of library & information center management in a conceptual framework as it examines the dynamics of organizational missions, goals, policies & programs, & people, as well as in relation to external forces (e.g., users & funding authorities) that encourage change. This current edition features expanded sections on the change process, strategic planning & management, & managing conflict through Total Quality Management (TQM) in a technology intense environment. Charts, diagrams, & appendixes of library policies, procedures, organograms, & other forms are included.
Author: K. G. B. Bakewell
Publisher:
Published: 1987
Total Pages: 55
ISBN-13: 9780861763245
DOWNLOAD EBOOKAuthor: Bryce Allen
Publisher: Emerald Group Publishing
Published: 1996
Total Pages: 308
ISBN-13: 9780120510405
DOWNLOAD EBOOKInformation Tasks summarizes user research, then presents design sketches of systems that illustrate how design is linked to research. This comprehensive user-centered approach provides an agenda for information research, design and education that challenges many accepted beliefs and suggests new directions for information work.
Author: Meredith A. Butler
Publisher: Psychology Press
Published: 1993
Total Pages: 276
ISBN-13: 9781560246169
DOWNLOAD EBOOKHow do we begin to assess the impact of economic, technological, demographic, and management trends in our environment and understand the long term implications? How can administrators, managers and information professionals take advantage of these trends? How can librarians empower staff and change organizational hierarchies to create more responsive and rewarding environments? How do we restructure organizations to make them more learning- and student-centered and more responsive to the needs of new clienteles? These are just a few of the questions addressed in Libraries as User-Centered Organizations, which examines organizational change from the point of view that academic institutions are experiencing a paradigm shift in the definition of their mission, their focus, and their activities. As librarians move into a new paradigm of library as gateway and connector, they must also shift their focus from the information product to the user of information. This profound change in vision is explored in this book through the concept of user-centeredness, a focus on the habits, needs, desires, dislikes, abilities, and preferences of the user. Libraries as User-Centered Organizations explores a variety of important aspects of organizational change including: leadership styles sustaining and expanding staff empowerment and creativity collaboration between libraries and computer centers creating multicultural organizations remolding the library science educational structure organizational change in professional associations Libraries as User-Centered Organizations looks at current trends affecting higher education, research libraries, professional education for librarians, professional associations, and publishing from the point of view of some of the leaders in these fields and offers readers a context for viewing organizational change. The book is of particular assistance to library administrators and educators engaged in planning for change and rethinking operations and services.
Author: Lynn Silipigni Connaway
Publisher: Blackbirch Press, Incorporated
Published: 2015
Total Pages: 207
ISBN-13: 9781556535000
DOWNLOAD EBOOKThis compilation provides a sequential overview of some of OCLC Research's user behavior research findings that articulate the need for the design of future library services to be all about the user.
Author: Osuigwe, Nkem Ekene
Publisher: IGI Global
Published: 2019-11-22
Total Pages: 284
ISBN-13: 1799811182
DOWNLOAD EBOOKInformation in today’s modernized world has become much more attainable with the use of technology. A resource that has fallen victim to this are library services. What was once a staple of knowledge and communication has failed to keep pace with recent advancements in information service providers. Library practitioners need to learn how to manage change, build influence, and adapt their services to remain relevant within local communities. Libraries can continue to play a key role in future aspects of information provision, but proper research is a necessity. Managing and Adapting Library Information Services for Future Users is a collection of innovative research that encapsulates practices, concepts, ideas, and proposals that would chart pathways for libraries of all types to envision and understand how to thrive and remain relevant in the competitive information provision environment. It is expected to motivate librarians and information scientists to probe further into how libraries would better serve user communities of the 21st century who have options of accessing information from sources other than from libraries. While highlighting topics including artificial intelligence, human design thinking, and alternative finance, this book is ideally designed for librarians, information specialists, architects, data scientists, researchers, community development practitioners, policymakers, faculty members, and students seeking current research on emerging advancements in library optimization.
Author: Kenneth Whittaker
Publisher: Library Association Publishing (UK)
Published: 1993
Total Pages: 152
ISBN-13:
DOWNLOAD EBOOKThis book puts the user at the centre of library activities. The nature of the service process is examined, and the differences between library-based services and other types of information/document supply services is explained. Each aspect of service is examined in chapters on stock, service development, users and user-centred service, types of service, the service chain, staff, types of libraries and the non-library based information service scene. The arguments are rehearsed for and against charging for services and there is a chapter on service evaluation. The problem of setting priorities is considered and the author ends with a look at the future of the library-based service.
Author: Robert J. Grover Professor Emeritus
Publisher: Bloomsbury Publishing USA
Published: 2010-06-16
Total Pages: 225
ISBN-13: 1591587980
DOWNLOAD EBOOKBased on a tested model for community analysis, this book offers a guide to the management of client-centered transformative information services that can be applied in any type of library or information agency. Knowing a community enables library and information professionals to prioritize the community's information needs and design appropriate services for them. Assessing Information Needs: Managing Transformative Library Services was written to provide the rationale for community analysis, a model for gathering community data, and a process for analyzing data and applying it to the management of an information agency. The book explains why information professionals should customize services, as well as the "how to" of collecting data. A model for gathering community information is described, applied, and demonstrated through a case study. The book then shows how such information is interpreted and used to plan information services that are transformative for individuals and groups in the case-study community, providing lessons that readers can use with their own institutions. Rooted in a philosophy of customer service, the method presented here is perfect for public, school, academic, and special libraries or other types of information agencies.
