Managing Trauma in the Workplace looks at the impact of trauma not only from the perspective of the employees but also from that of their organisations. In addition to describing the negative outcomes from traumatic exposure it offers solutions which will not only build a more resilient workforce but also lead to individual and organisational growth and development. This book has contributions from international experts working in a variety of professions including teaching, the military, social work and human resources. It is split into four parts which explore: the nature of organisational trauma traumatized organisation and business continuity organisational interventions building resilience and growth. Managing Trauma in the Workplace is essential reading for anyone with responsibility to help and support workers involved in distressing and traumatic incidents as a victim, supporter or investigator.
How can organisations defend their employees against psychological trauma? Post-traumatic stress is a topical subject of increasing importance. Yet much of the writing on this subject so far has concerned stress suffered by people exposed to serious turmoil such as war and ethnic conflict. Workplace Trauma is an extremely welcome presentation of the subject of stress in the workplace. This book explores the ways that traumatic events impact the psychological well being of organisations and their employees. The effects of disasters, accidents, crime, injury and death are examined alongside examples of organisational trauma care programmes and reviews of the current thinking regarding post trauma interventions. The insights generated are illustrated with case studies from the author's extensive experience of counselling victims of trauma at work. The theory, research and practical advice contained in this volume will prove a valuable resource for organisations and practitioners seeking guidance on reducing the impact of psychological trauma.
Provides a comprehensive examination of the multiple types of workplace traumas and the solutions which will heal these challenges to increase overall organisational culture and success. This publication highlights extensive coverage of relevant topics such as downsizing, change management, trauma exposure, and organisational leadership.
This critical resource gives managers, HR, and anyone who may come into contact with someone in trauma—including workplace violence, harassment, assault, illness, addiction, fraud, bankruptcy, and more—the tools they need to be prepared for what lies ahead. This book is crucial for every manager or HR representative who shouldn’t just prepare to one day be faced with a report of a traumatic experience at work, but plan on it. This five-step method will help managers make survivors feel supported and understood. The Empathetic Workplace guides supervisors of any level through an understanding of how stories of trauma impact the brain of both the survivor and the listener, as well as the tools to handle the interaction appropriately, to help the listener, the organization, and most importantly, the survivor. The easy-to-follow LASER method outlined in these pages includes the following elements that all managers should know and understand: Listen-Controlling your own reaction, managing your body language, asking open-ended questions, hearing what is not being said, and winding down the speaker when the conversation becomes unproductive are essential elements in being a good listener. Acknowledge-Once someone shares a difficult personal story with you, it is important to acknowledge that gift. Share-You can help the speaker regain some measure of control by sharing information with him or her about what happened or what happens next, your personal or organizational values, and what you don’t yet know but hope to learn. Empower-You can help the traumatized person by providing him or her with resources that are available to them through the company or outside groups. Return-The final step is to ensure that the traumatized person has a way to come back later when he or she cannot remember all that you said, thinks of more questions, or wishes for updates. The LASER technique can benefit all who are responsible for others, from top-tier managers at Fortune 500 companies to Residence Advisors in college dormitories.
Managing Trauma in the Workplace looks at the impact of trauma not only from the perspective of the employees but also from that of their organisations. In addition to describing the negative outcomes from traumatic exposure it offers solutions which will not only build a more resilient workforce but also lead to individual and organisational growth and development. This book has contributions from international experts working in a variety of professions including teaching, the military, social work and human resources. It is split into four parts which explore: the nature of organisational trauma traumatized organisation and business continuity organisational interventions building resilience and growth. Managing Trauma in the Workplace is essential reading for anyone with responsibility to help and support workers involved in distressing and traumatic incidents as a victim, supporter or investigator.
Is bullying really that bad? Why do some people just watch it happening? How do you know if it is bullying or strong management? What kind of leaders are able to create positive working environments? The effects of bullying on organisations and individuals can be devastating and can adversely affect both the workers themselves and the productivity of the organisation that they work for. This book explores the impact of bullying from the perspective of both the employee and the organisation in which they work. In addition to describing the negative outcome of bullying, Workplace Bullying also looks at ways to promote resilience and the opportunity for growth and learning to take place. Divided into four sections, this book covers: the impact and symptoms of workplace bullying individual interventions organisational interventions underlying causes and future considerations. Workplace Bullying is essential reading for anyone with responsibility to help and support workers involved in bullying as a victim, supporter, or investigator. It offers organisations a chance to create an environment that will not only build a more resilient workforce, providing appropriate and effective interventions, but also provides solutions that will lead to the possibility of individual and organisational growth and development.
Stress, anxiety, depression, trauma, bullying, and burnout have all become "accepted realities" of the modern workplace. This book will unpack contemporary workplace realities, educate you about PTSD, and help you build your personalized recovery plan for transformation and recovery. This recovery program has seven core purposes: Validate your current situation. This recovery program begins by validating your experiences and breaking through any denial you may be experiencing by examining all the ways you could be traumatized at work. Identify your realities. Once you understand how you've been traumatized, you'll learn about how PTSD develops and how to break through the defenses that protect you from the painful experiences you're facing. Understand workplace PTSD. Armed with a deeper understanding of what PTSD is, how it develops, and how you react to trauma, you will be able to identify the support you'll need to heal and recover. Build your recovery team and develop your action plan. Useful tools and techniques will help you connect with and build your team of support professionals and advocates. Once you begin working with your team, you'll start the recovery process by acquiring a set of skills and techniques to help you weather the storm and begin healing. Grieve, mourn, and let go. Recovery will take you on a journey of grieving, mourning, and letting go, which will transport you to a new sense of calm and acceptance. I'll break down this journey into the stages you'll travel through to get to the other side. Come to terms with and recover from the impact of the COVID-19 Pandemic. The COVID-19 global Pandemic has left a lasting impact on all our lives. I will review the Pandemic's mental health, physical health, and social implications with tools and techniques that will help you manage the trauma and stress the Pandemic brings.
"The book's first section, Developing Basic Tools For Managing Stress, is devoted to establishing a safe framework for trauma resolution. The second section, Acknowledging and Regulating Your Emotions, helps the trauma survivor to make sense of overwhelming emotional experiences. The final section, Being and Functioning in the World, focuses on self and relational development, leading into the future"--Publisher's website.
