Quality Management for Organizations Using Lean Six Sigma Techniques
Quality Management for Organizations Using Lean Six Sigma Techniques

Author: Erick Jones

Publisher: CRC Press

Published: 2014-02-25

Total Pages: 616

ISBN-13: 1482246996

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The next step in the evolution of the organizational quality field, Lean Six Sigma (LSS) has come of age. However, many challenges to using LSS in lieu of, in conjunction with, or integrated with other quality initiatives remain. An update on the current focus of quality management, Quality Management for Organizations Using Lean Six Sigma Techniqu

Managing Quality
Managing Quality

Author: Mihaela Kelemen

Publisher: SAGE

Published: 2003-02-28

Total Pages: 228

ISBN-13: 9780761969044

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Managing Quality provides a comprehensive review and critical analysis of quality management discourses and techniques by drawing on a number of management disciplines such as operations management, HRM, organizational behaviour, strategy, marketing and organization theory. The book: - introduces readers to key concepts and issues in quality management - provides an overview of both managerial and critical perspectives on quality management - presents the 'wisdom' of quality management gurus - documents the way quality is pursued in manufacturing, service and public sector organizations - compares and contrasts hard and soft technologies of quality management - critically reviews the rhetoric of TQM and business process re-engineering (BPR) - examines the consequences of quality on stakeholders - scrutinizes the language of quality management - documents the mundane nature of quality managemnt practices through the use of real life case studies Managing Quality is an up-to-date and student-centered treatment of quality management that will be essential reading for undergraduate students of operations and quality management. It will also be extremely relevant to all MBA students, and useful reading for students of HRM, organization theory and the sociology of organizations.

Managing for Organizational Quality
Managing for Organizational Quality

Author: Nida Backaitis

Publisher:

Published: 1990

Total Pages: 110

ISBN-13:

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The aim of this volume is to provide a resource to those interested in learning about managing organizations for quality improvement. The materials examine the organizational improvement effort from many different angles: the crucial role of the quality philosophy in the guidance of improvement efforts, the role of top management and of quality professionals in organizational improvement efforts, the effect of reward systems on the process of improvement, the use of the scientific method and of statistical thinking in the definition and improvement of organizational processes, and the development of accounting figures that will be more useful in making strategic decisions. Keywords: Quality; Production; Naval personnel; Personnel management; Leadership. (CP).

Quality Management
Quality Management

Author: David L. Goetsch

Publisher: Prentice Hall

Published: 2006

Total Pages: 814

ISBN-13: 9780131971349

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An instructor's manual and a set of PowerPoint transparencies are available to supplement the text.

Quality Management
Quality Management

Author: David L. Goetsch

Publisher:

Published: 2003

Total Pages: 886

ISBN-13: 9780536709219

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A direct, straightforward text, this title provides students with material that focuses on making the theories and principles of total quality practical and useful in a real-world setting. It covers all of the elements of total quality, including several that receive little or no attention in other total quality books.

Quality Management
Quality Management

Author: Donna C. S. Summers

Publisher: Pearson Educación

Published: 2005

Total Pages: 436

ISBN-13: 9789702608134

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Designed to enable readers to recognize the cornerstones of creating and sustaining organizational effectiveness, the First Edition is based on key quality initiatives including Six Sigma, the Malcolm Baldrige National Quality Award, ISO 9000, lean manufacturing, and value creation. This book explores how quality management has progressed from an emphasis on the management of quality to a focus on the quality of managing, operating, and integrating customer service, marketing, production, delivery, information, and finance areas throughout an organization's value chain. For professionals with a career or interest in business, engineering, engineering technology, and quality management.

Challenges of Managing Information Quality in Service Organizations
Challenges of Managing Information Quality in Service Organizations

Author: Al-Hakim, Latif

Publisher: IGI Global

Published: 2006-09-30

Total Pages: 346

ISBN-13: 1599044226

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"Incorrect and misleading information associated with an enterprise's production and service jeopardize both customer relationships and customer satisfaction, and ultimately have a negative effect on revenue. This book provides insight and support for academic professionals as well as for practitioners concerned with the management of information"--Provided by publisher.

The ASQ Certified Manager of Quality/Organizational Excellence Handbook
The ASQ Certified Manager of Quality/Organizational Excellence Handbook

Author: Sandra L Furterer

Publisher: Quality Press

Published: 2021-01-25

Total Pages: 555

ISBN-13: 1951058070

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This handbook is a comprehensive reference designed to help professionals address organizational issues from the application of the basic principles of management to the development of strategies needed to deal with today’s technological and societal concerns. The fifth edition of the ASQ Certified Manager of Quality/Organizational Excellence Handbook (CMQ/OE) has undergone some significant content changes in order to provide more clarity regarding the items in the body of knowledge (BoK). Examples have been updated to reflect more current perspectives, and new topics introduced in the most recent BoK are included as well. This handbook addresses: • Historical perspectives relating to the continued improvement of specific aspects of quality management • Key principles, concepts, and terminology • Benefits associated with the application of key concepts and quality management principles • Best practices describing recognized approaches for good quality management • Barriers to success, common problems you may encounter, and reasons why some quality initiatives fail • Guidance for preparation to take the CMQ/OE examination A well-organized reference, this handbook will certainly help individuals prepare for the ASQ CMQ/OE exam. It also serves as a practical, day-to-day guide for any professional facing various quality management challenges.

Managing for Quality
Managing for Quality

Author: V. Daniel Hunt

Publisher: Irwin Professional Publishing

Published: 1993

Total Pages: 290

ISBN-13: 9781556235443

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Managing for Quality is an integrated approach to company-wide quality improvement that shows how to satisfy customer requirements while maintaining quality standards at manageable costs.