Ask a Manager

Ask a Manager

Author: Alison Green

Publisher: Ballantine Books

Published: 2018-05-01

Total Pages: 306

ISBN-13: 0399181822

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From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together


PgMP Exam Practice Test and Study Guide

PgMP Exam Practice Test and Study Guide

Author: Ginger Levin

Publisher: CRC Press

Published: 2013-06-21

Total Pages: 397

ISBN-13: 1482201364

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Up to date with the third edition of PMI's Standard for Program Management, this is the most comprehensive resource available to help prepare readers for the PgMP Exam. Updated with new and changed terminology, this edition incorporates the concepts from the five performance domains. The book features practical study hints, a list of major topics covered on the exam, and a bibliographic reference for further study. The two challenging, 170-question practice tests are available in the book and online so readers can retake the practice tests as many times necessary.


Managing the Testing Process

Managing the Testing Process

Author: Rex Black

Publisher: John Wiley & Sons

Published: 2003-08-16

Total Pages: 530

ISBN-13: 0471449342

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An updated edition of the best tips and tools to plan, build, and execute a structured test operation In this update of his bestselling book, Rex Black walks you through how to develop essential tools and apply them to your test project. He helps you master the basic tools, apply the techniques to manage your resources, and give each area just the right amount of attention so that you can successfully survive managing a test project! Offering a thorough review of the tools and resources you will need to manage both large and small projects for hardware and software, this book prepares you to adapt the concepts across a broad range of settings. Simple and effective, the tools comply with industry standards and bring you up to date with the best test management practices and tools of leading hardware and software vendors. Rex Black draws from his own numerous testing experiences-- including the bad ones, so you can learn from his mistakes-- to provide you with insightful tips in test project management. He explores such topics as: Dates, budgets, and quality-expectations versus reality Fitting the testing process into the overall development or maintenance process How to choose and when to use test engineers and technicians, contractors and consultants, and external test labs and vendors Setting up and using an effective and simple bug-tracking database Following the status of each test case The companion Web site contains fifty tools, templates, and case studies that will help you put these ideas into action--fast!


Management Development Training

Management Development Training

Author: Erica Nelson

Publisher: Association for Talent Development

Published: 2021-06-01

Total Pages: 260

ISBN-13: 195215765X

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Develop Winning Managers—the Heart of the Team Frontline managers are an organization’s first level of management: the “people managers” across its business operations and functions. Developing frontline managers is key to an organization’s overall health and prosperity. The latest book in ATD’s successful Workshop Series, Management Development Training offers trainers of all expertise levels the tools and strategies necessary for delivering powerful professional development training for frontline managers. Through Management Development Training, training facilitators can apply ATD’s research-based ACCEL Model—a management framework that includes five core skills necessary for managerial success (accountability, collaboration, communication, engagement, and listening and assessing)—to take new and experienced managers beyond their roles as the centers of their teams to the powerful roles as the hearts of their teams. This workshop volume demonstrates how the development of these skills can help managers positively impact every member of their team. With expert management trainer Erica Nelson as your guide, choose between uniquely designed two-day and three-day workshops. Everything you need for workshop design and delivery is included: agendas, assessments, handouts, tools, learning activities, and PowerPoint slides. Chapters also cover customizing your own workshop, conducting needs analysis, facilitating, design and delivery, and evaluating your workshop results.


Managing Complex Projects and Programs

Managing Complex Projects and Programs

Author: Richard J. Heaslip

Publisher: John Wiley & Sons

Published: 2014-09-02

Total Pages: 336

ISBN-13: 111838301X

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"Focuses on aligning projects and programs within the complex environments of today's business models"--


Managing IT Skills Portfolios

Managing IT Skills Portfolios

Author: Makoto Nakayama

Publisher: IGI Global

Published: 2005-01-01

Total Pages: 260

ISBN-13: 1591405173

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Managing for IT skills is never easy at the firm level. Technologies change constantly and rapidly. The supply and demand of IT skills fluctuate. Firms do not have commonly recognized frameworks to manage IT skills of their workforce. A consistent taxonomy of IT skills is underdeveloped and used infrequently in industry. Managing IT Skills Portoflios: Planning, Acquisition and Performance Evaluation provides the basic vocabulary and managerial framework for managing strategically the IT workforce at the firm level. It also informs mangers what tools and services are available to assess the skill levels of their IT workforce and job candidates. Finally, it gives different perspectives on managing IT skills - how individuals, HR managers, educators, and governments approach IT skills management.


PgMP® Exam Practice Test and Study Guide, Third Edition

PgMP® Exam Practice Test and Study Guide, Third Edition

Author: Ginger Levin

Publisher: CRC Press

Published: 2012-01-20

Total Pages: 431

ISBN-13: 1466513624

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Are you prepared to pass the Program Management Professional (PgMP®) exam the first time around? With the help of the PgMP® Exam Practice Test and Study Guide, Third Edition, you can be! Based on recent revisions to PMI®'s examination content outline, which serves as the basis for the exam along with PMI®’s Standard for Program Management (2008), this book is the most comprehensive and up-to-date resource available to help you prepare for the exam. Updated with new and changed terminology, this edition incorporates the concepts from the five performance domains. It has also refashioned the questions from some being definition-based to all being scenario-based. The book features practical study hints, a list of major topics covered on the exam, and a bibliographic reference for further study. The two challenging, 170-question practice tests included in the book and on the book’s Web site simulate the PMI® exam and will allow you to retake the practice tests as many times as you would like. Supplying an insider's look at the questions, phrases, terminology, and sentence construction you will encounter on the actual exam, this indispensable study tool was created to help you pass the exam and become PgMP® certified. Watch co-author Ginger Levin discuss how the PgMP® Exam Practice Test and Study Guide, Third Edition can help you pass the PgMP® exam, the first time around. http://www.youtube.com/watch?v=ONJCKM1hKAg&feature=youtu.be


Designing and Managing Programs

Designing and Managing Programs

Author: Peter M. Kettner

Publisher: SAGE Publications

Published: 2022-09-30

Total Pages: 231

ISBN-13: 1544371411

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This classic text for social work and human services helps readers grasp the meaning and significance of measuring performance and evaluating outcomes. Hands-on and practical, Designing and Managing Programs incorporates the principles of effectiveness-based planning as it addresses the steps of designing, implementing, and evaluating a human services program at the local agency level. Written by leaders in the field, it guides students through the process from beginning to end. Meaningful examples—from problem analysis and needs assessment to evaluating effectiveness and calculating costs—enhance reader understanding of how concepts are implemented in the real world. The Sixth Edition contains new examples and references, and updates based on changes to federal regulations. An instructor website includes essay questions, PowerPoint slides, and suggested assignments designed by the authors.


Diagnosis: A Key Skill for Leadership (Transforming Managers into Inspirational Leaders)

Diagnosis: A Key Skill for Leadership (Transforming Managers into Inspirational Leaders)

Author: Gerard Assey

Publisher: Gerard Assey

Published: 2024-05-27

Total Pages: 74

ISBN-13:

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‘Diagnosis: A Key Skill for Leadership (Transforming Managers into Inspirational Leaders)’ is a comprehensive guide for leaders and managers looking to enhance their diagnostic skills in the context of Leadership. The book explores the importance of assessing an individual's development level, understanding their competence and commitment, and adapting leadership styles accordingly. Through practical examples, tools, and strategies, readers learn how to diagnose development levels effectively, tailor their leadership approach to meet individual needs, and lead with confidence. Each chapter offers actionable insights, interactive exercises, and reflection questions to help readers apply the concepts in their own leadership practice. Whether you're a seasoned executive or a frontline manager, this book will empower you to become a more effective leader and achieve greater success in leading your team.