In this step by step guide, former Management Consultant and change management expert Theodore Panagacos walks you through the entire discipline of Business Process Management. Learn how to fast track your orgnaization's strategy to govern processes, create a process culture, and measure business performance. Best of all, this crystal-clear, convenient sized book can be put to work in your organization immediately!
Establishing and maintaining a process-focused organization is critical as organizations are pressured to keep achieving further growth and profitability. This book provides a thorough exposition of the six key dimensions necessary for the creation of a process-focused organization.
This textbook covers the entire Business Process Management (BPM) lifecycle, from process identification to process monitoring, covering along the way process modelling, analysis, redesign and automation. Concepts, methods and tools from business management, computer science and industrial engineering are blended into one comprehensive and inter-disciplinary approach. The presentation is illustrated using the BPMN industry standard defined by the Object Management Group and widely endorsed by practitioners and vendors worldwide. In addition to explaining the relevant conceptual background, the book provides dozens of examples, more than 230 exercises – many with solutions – and numerous suggestions for further reading. This second edition includes extended and completely revised chapters on process identification, process discovery, qualitative process analysis, process redesign, process automation and process monitoring. A new chapter on BPM as an enterprise capability has been added, which expands the scope of the book to encompass topics such as the strategic alignment and governance of BPM initiatives. The textbook is the result of many years of combined teaching experience of the authors, both at the undergraduate and graduate levels as well as in the context of professional training. Students and professionals from both business management and computer science will benefit from the step-by-step style of the textbook and its focus on fundamental concepts and proven methods. Lecturers will appreciate the class-tested format and the additional teaching material available on the accompanying website.
More and more decisions have to be made in networks. Networks have no hierarchy, which precludes simple command and control-type decision making. In addition, project-based techniques are unlikely to succeed in networks, since project management presupposes that one actor, the project manager, is at the top of a hierarchy. How to make decisions, when both command and control and project management are ineffective? This book offers decision makers operating in networks a new perspective. If neither command and control nor project management are effective, process management offers a solution: to reach decisions, invest in a structured interaction process. This book provides an in-depth analysis of process management: how to design and manage a process and why, what risks does it pose and how can we address them? With its crystal clear style, this book appeals to scientists, practitioners as well as students interested in the subject.
"The process by which a company identifies, frames, acts and reviews progress on problems, projects and proposals can be found in the structure of the A3 process ... follow the story of a manager ... and his report ... which will reveal how the A3 can be used as a management process to create a standard method for innovating, planning, problem-solving, and building structures for a broader and deeper form of thinking - a practical and repeatable approach to organizational learning"--Publisher's description.
Process management affects the functioning of every organization and consequently affects each of us. This book focuses on the multi-disciplinary nature of process management by explaining its theoretical foundations in relation to other areas such as process analysis, knowledge management, and simulation. A crucial linkage between theory and concrete methodology of Tabular Application Development (TAD) is presented as a practical approach consisting of five phases that deal with process identification and modeling, process improvement, development of a process management system and finally - monitoring and maintenance. This book is important for researchers and students of business and management information systems, especially those dealing with courses on process management or related fields. Managers and professionals in process management will also find this book to be useful for their everyday business.
This textbook provides organisational leadership with an understanding of business process management and its benefits to an organisation. It provides a practical framework, complete with a set of tools and techniques, to successfully implement business process management projects.
Intended and designed to be used in senior undergraduate and graduate level classes as an introductory course in project management, Project Management: Process, Technology & Practice, includes process, knowledge areas, and A Guide to the Scrum Body of Knowledge (SBOKTM Guide) to provide a detailed view of Agile methods. Project Management: Process, Technology & Practice by Ganesh Vaidyanathan: Integrates many examples of practices from aerospace, automotive, construction, new product development, healthcare, and IT industries covers major IT software processes including SEI/CMM, SDLC, iterative approach, spiral model, rational unified process, Agile model, and the extreme programming model includes PMBOK® project management processes, continuous improvement management of projects, and Six Sigma are included devotes a supplemental chapter on Agile Project Management covers project management topics such as brainstorming, thought process map (TMAP), quality functional deployment, Kano model, affinity diagram, fishbone diagrams, check sheets, Pareto chart, Nominal Grouping Technique, Delphi technique, SWOT analysis, and burndown charts explained step by step with "real-world" examples features project initiation methods including how to select projects and set priorities; how to write a project charter; how to select a project manager and project team; how to identify stakeholders and conduct stakeholder analysis; how to gather requirements for a project; and how to prepare and write a project scope. The chapter includes how companies align their project strategy with their corporate strategy with examples integrates decision-making methods for procurement with various types of contracts covers risk identification, planning, monitoring, and control includes techniques such as Project Failure Mode and Effects Analysis (PFMEA) and decision trees To make the transition to the publication virtually seamless, the author has created supplemental and instructor resources, including: Instructor's Manual Excel files for book examples and answers to all end-of-chapter questions Customizable PowerPoint Presentations Test Item File with an extensive set of multiple choice, true/false, and essay-type questions for each chapter ranked according to difficulty level and referenced with page numbers from the text Image Library Project management templates-Students understand how to write plans and project documents. These templates are filled with examples Student projects Library-A compilation of students' projects from various universities is available on the book website In addition, all book materials will be available as videos suitable for online classes. The videos will be of 15-minute short duration modules which will be suitable for students to learn effectively. This will also allow the instructors to choose parts of each chapter that is pertinent and important for themselves and their students. I have used such videos in my online classes and the feedback from students have been very positive.
