"This is an excellent resource for learning how to manage and control issues relating to the emotion of anger. The book includes numerous lessons and helpful tools and information on topics such as stress management, empathy, assertive communication, forgiveness, expectation management, self-talk, judgment and impulse control management, and much more. This is a perfect book to use as a self help manual for individuals, couples, and families as well as mental health professionals, businesses, clergy, probation departments and law enforcement personnel." (Product description).
This illuminating study critiques the concept of leadership as understood in the last 75 years and looks to the twenty-first century for a reconstructed understanding of leadership in the postindustrial era. More similarities in past decades were found than had been thought; the thread throughout Rost's book is that leadership was conceived of as good management. He develops a new definition and paradigm for leadership in this volume that distinguishes leadership from management in fundamental ways. The ethics of leadership from a postindustrial perspective completes the paradigm. The book concludes with suggestions that can be immediately utilized in helping to transform our understanding of leadership.
Management academics and practitioners give their views on the fast moving global economy in which organizations are desperate to ensure effective leadership from their managers and executives. This book reflects on future trends for business and management.
This wide-ranging, future-oriented book is sure to number among the most important and influential business books of the decade. Drucker writes with penetrating insight about the critical issues facing managers in the 1990s: the world economic order; people at work; new trends in management and the governance of organizations.
This book analyzes the challenges facing public service media management in the face of ongoing technological developments and changing audience behaviors. It connects models, strategies, concepts, and managerial theories with emerging approaches to public media practices through an examination of media services (e.g. blogs, social networks, search engines, content aggregators) and the online performance of traditional public media organizations. Contributors identify the most relevant and useful approaches, those likely to encourage creativity, interaction, and the development of innovative content and services, and discuss how such innovation can underpin the continuation or expansion of public service media in the changing mediascape.
Health Sciences Collection Management for the Twenty-First Century is intended for those with any level of experience in health sciences collection management. This book from the authoritative Medical Library Association starts with the context of health sciences publishing and covers the foundations of selection, budgeting, and management. It won’t tell new librarians what to buy but will give them background and criteria that should go into their selections. However, the focus of this book is not only on best practices but also on the big picture and the deeper changes in the field that affect decision making. Subjects not always covered in many collection development textbooks such marketing or accessibility are included because they are part of the larger collections landscape. Chapter contributors bring their own perspectives to the topics. Stories of different libraries’ experiences bring interesting topics to the forefront in practical, specific, and timely detail. While whole books have been written that go into some of these topics more in depth on their own, the treatment of each topic here focuses on the unique perspective and concerns of the collection manager.
The information age provides novel tools for case management. While technology plays a crucial role, the way in which courts are structured is still critical in ensuring effective case management. The correlation between court structure and case management is a pivotal topic. The existing debate concentrates predominantly on the micro and case-specific aspects of case management, without further inquiry into the relationship between court structure, court management, and case management. The contributions within this volume fill this gap from a comparative perspective, undertaking a macro/structural and sub-macro perspective of procedure and case management.
A Brookings Institution Press and the National Academy of Public Administration publication America's complex system of multi-layered government faces new challenges as a result of rapidly changing economic, technological, and demographic trends. An aging population, economic globalization, and homeland security concerns are among the powerful factors testing the system's capacity and flexibility. Major policy challenges and responses are now overwhelmingly intergovernmental in nature, and as a result, the fortunes of all levels of government are more intertwined and interdependent than ever before. This volume, cosponsored by the National Academy of Public Administration (NAPA), defines an agenda for improving the performance of America's intergovernmental system. The early chapters present the current state of practice in intergovernmental relations, including discussion of trends toward centralization, devolution, and other power-sharing arrangements. The fiscal underpinnings of the system are analyzed, along with the long-term implications of current trends in financing at all levels. The authors identify the principal tools used to define intergovernmental management–grants, mandates, preemptions—in discussing emerging models and best practices in the design and management of those tools. In tergovernmental Management for the 21st Century applies these crosscutting themes to critical policy areas where intergovernmental management and cooperation are essential, such as homeland security, education, welfare, health care, and the environment. It concludes with an authoritative assessment of the system's capacity to govern, oversee, and improve. Contributors include Jocelyn Johnston (American University), Shelley Metzenbaum (University of Maryland), Richard Nathan (SUNY at Albany), Barry Rabe (University of Michigan), Beryl Radin (American University), Alice Rivlin (Brookings Institution), Ray Sheppach (National Governors Association), Frank Shafroth (George Mason University), Troy Smith (BYU–Hawaii), Carl Stenberg (University of Nor
