New topics covered in this edition include: e-business consulting; consulting in knowledge management; total quality management; corporate governance; social role and responsibility of business; company transformation and renewal; and public administration.
Whether you are preparing for a management consultancy career or only want to acquire widely applicable consultancy skills, you will need a clear and concise introduction to this area. This fully updated second edition text provides you with a practical, step-by-step guide to learn the proven successful methods and techniques of the world′s leading management consultancy firms. Detailed descriptions and real-life illustrations enable you to develop consultancy skills for structured problem-solving, critical thinking, collaboration and communication. Additionally, this text provides rich insights into the latest developments in the consultancy industry and their firms. It includes alumnus of a top management consultancy firm and is essential reading for aspiring consultants as well as anyone dealing with consultants in their career.
Don't Do It the Hard Way "A wise man learns from the mistakes of others, Only a fool insists on making his own." Learn how to be better and do better by sharing the stories of experienced entrepreneurs. In this book Uncle Ralph will help you with: * Getting Started * Operating Effectiveness * Managing Relationships * Customer Service * Strategic Leadership * Managing the Numbers * Marketing & Sales * Building Business Value You will be inspired and informed. and you will learn from the mistakes of others to avoid making too many of your own. Plus: How to Avoid the Seven Biggest Mistakes that Entrepreneurs Make.
Defining Management charts the expansion of management as an idea and practice from a time when it was limited to churches and households to its current ubiquity, focusing in particular on the role of business schools, consultants, and business media in this process. How did an entire industry develop around business schools, consultants, and business media who are now widely considered the authorities regarding best management practice? This book shows how these actors – on their own and in interaction – became taken-for-granted and gained such definitional power over management and managers, expanded across the globe from often modest and not always respected origins, and impacted, and continue to impact businesses and, increasingly, the broader economic and social context. Building on extant and some new research, the book is unique in bringing together issues and actors that have been examined elsewhere separately. Any student or professional of management interested in the evolution of their field or the rise of business schools, consultants and business media will find this book both novel and thought-provoking.
The UK management consultancy market is predicted to grow by 8 per cent a year up to the year 2000. Growth is predicted at a similar pace in many countries. However, much is changing in this market and clients' needs are becoming more comple×. This te×t addresses trends and problems in this area.
Widely recognized as a key reference work on the practice of consulting, this guide offers an extensive introduction to professional consulting, its nature, methods, organizational principles, behavioral rules, and training and development practices.