Listening is harder than it looks- but it's the difference between business success and failure. Nothing causes bad decisions in organizations as often as poor listening. But Bernard Ferrari, adviser to some of the nation's most influential executives, believes that such missteps can be avoided and that the skills and habits of good listening can be developed and mastered. He offers a step-by-step process that will help readers become active listeners, able to shape and focus any conversation. Ferrari reveals how to turn a tin ear into a platinum ear. His practical insights include: Good listening is hard work, not a passive activity Good listening means asking questions, challenging all assumptions, and understanding the context of every interaction Good listening results in a new clarity of focus, greater efficiency, and an increased likelihood of making better decisions Good listening can be the difference between a long career and a short one
Build Richer and Stronger Relationships – Personal and Professional! People often assume that listening is easy, yet it’s the least understood communication skill. Many of us make little effort to learn or develop an ability to listen well. Poor listening is the cause of communication breakdowns in every area of life, particularly in personal relationships. This book suggests effective ways to become a better listener. TOPICS COVERED INCLUDE • understanding points of view – your own and other people’s • communication techniques and rules • the difference between hearing and listening • establishing rapport and setting boundaries • body language; how to respond, with and without words • taking risks and expressing feelings The guidance provided in The Power of Listening will help you build richer, stronger relationships. Mary Hartley is a successful writer, presenter and personal development coach specialising in people skills and communication.
Listening is critical in today’s organizations. As recent examples in the #MeToo era and numerous organizational failures and scandals illustrate, the consequences of poor listening in organizations can be significant, and in some cases, catastrophic. Listening is commonly described in terms of ethics, overlooking its strategic value. The book guides leaders and decision-makers to question the listening habits, practices, and infrastructure within their organizations. The author lays out an argument for the benefits and challenges of strategic listening. She also develops a method for internal analysis of listening capabilities and practices, and provides a framework for building and maintaining a more robust listening culture, infrastructure, and set of practices. In order to improve organizational listening, the author argues that we need to do more than improve personal listening skills, we need to design organizations to listen.
A personal narrative and guide to the safe, responsible use of MDMA for personal healing and social transformation • Details the author’s 50 years of responsible experimentation with mind-altering substances and how Ecstasy has helped him become a better therapist • Explains how he and his wife found Ecstasy to be the key to renewing and enriching their lives and marriage as they entered their senior years • Describes what the experience actually feels like and provides protocols for the safe, responsible, recreational, and celebrational use of MDMA for individuals and groups In a world that keeps us separate from each other, MDMA is the chemical of connection. Aptly known in popular culture as “Ecstasy,” MDMA helps us rediscover our own true loving nature, often obscured by the traumas of life. On its way to becoming a prescription medication due to groundbreaking research on its use to treat PTSD, Ecstasy can offer benefits for all adult life stages, from 20-somethings to seniors. In this memoir and guide to safe use, Charles Wininger, a licensed psychoanalyst and mental health counselor, details the countless ways that Ecstasy has helped him become a better therapist and husband. He recounts his coming of age in the 1960s counterculture, his 50 years of responsible experimentation with mind-altering substances, and his immersion in the new psychedelic renaissance. He explains how he and his wife found Ecstasy to be the key to renewing and enriching their lives as they entered their senior years. It also strengthened the bonds of their marriage. Countering the fearful propaganda that surrounds this drug, Wininger describes what the experience actually feels like and explores the value of Ecstasy and similar substances for helping psychologically healthy individuals live a more “optimal” life. He provides protocols for the responsible, recreational, and celebrational use of MDMA, including how to perfect the experience, maximize the benefits and minimize the risks, and how it may not be for everyone. He reveals how MDMA has revitalized his marriage, both erotically and emotionally, and describes how pleasure, fun, and joy can be profound bonding and transformative experiences. Revealing MDMA’s versatility when it comes to bringing lasting renewal, pleasure, and inspiration to one’s life, Wininger shows that recognizing the transformative power of happiness-inducing experiences can be the first step on the path to healing.
Listening skills, and the perspective gained through careful listening, are more important in congregations than ever. Many factors make attentive listening a significant contributor to healthy congregations. As we enter into a post-Christendom culture, the people coming into congregations, as well as the people in the wider community, are less likely to be operating from a shared set of assumptions. With world-wide migration reshaping our communities and congregations, diverse perspectives coming from varied cultural backgrounds are also more common. The breakdown of many support structures in society has created profound pastoral care needs, making listening increasingly significant for both ministers and lay leaders. Polarization over so many issues and the increasing emphasis on story-telling in the journey of faith are two additional reasons why listening matters today. Careful and loving listening nurtures care, connection and depth, which contribute to congregational life and health. Listening to God is another aspect of listening which is gaining increased attention today. Many congregational leaders have become weary of church as a business and are looking for authentic experiences of God’s guidance. Congregations are increasingly engaging in communal discernment. Many listening skills used in human interactions are also building blocks for listening to God.
Sales Director Stu Preston has just six months to improve his performance or find another job. Despite his boss's comment that he is not listening enough, Stu has no idea how to change his performance until he finds an unlikely sage. He learns how to listen better at work and in life, and realizes just how important listening can be; it's the cornerstone of all human behavior. In this true-to-life story, LISTENING PAYS offers a practical and powerful system that can be the path to becoming a great listener. It is filled with solid, proven and relevant content. LISTENING PAYS provides a pathway to INCREASE... Sales, Relationships, Trust, Profits, Credibility, Innovation, Self-leadership, Conflict solutions, Collaboration, Teamwork, Learning, Respect, Productivity, and much, much more. LISTENING PAYS applies to everyone in any organization. From the Foreword written by Marshall Goldsmith, best selling author and world's most influential leadership thinker, "LISTENING PAYS. Its title could not more aptly describe the lesson taught in this leadership fable by Rick Bommelje. Read this book and take action on what it teaches you. You will be glad you did " Dr. Manny Steil, founder and first President of the International Association proclaims.... "this is the first instructive fable designed to advance the listening skills of everyone who is wise enough to purchase, read, and follow the insightful pathways of Rick's characters."
A “meticulously researched and buoyantly written” (Esquire) look at what happens when we talk to strangers, and why it affects everything from our own health and well-being to the rise and fall of nations in the tradition of Susan Cain’s Quiet and Yuval Noah Harari’s Sapiens “This lively, searching work makes the case that welcoming ‘others’ isn’t just the bedrock of civilization, it’s the surest path to the best of what life has to offer.”—Ayad Akhtar, Pulitzer Prize–winning author of Homeland Elegies In our cities, we stand in silence at the pharmacy and in check-out lines at the grocery store, distracted by our phones, barely acknowledging one another, even as rates of loneliness skyrocket. Online, we retreat into ideological silos reinforced by algorithms designed to serve us only familiar ideas and like-minded users. In our politics, we are increasingly consumed by a fear of people we’ve never met. But what if strangers—so often blamed for our most pressing political, social, and personal problems—are actually the solution? In The Power of Strangers, Joe Keohane sets out on a journey to discover what happens when we bridge the distance between us and people we don’t know. He learns that while we’re wired to sometimes fear, distrust, and even hate strangers, people and societies that have learned to connect with strangers benefit immensely. Digging into a growing body of cutting-edge research on the surprising social and psychological benefits that come from talking to strangers, Keohane finds that even passing interactions can enhance empathy, happiness, and cognitive development, ease loneliness and isolation, and root us in the world, deepening our sense of belonging. And all the while, Keohane gathers practical tips from experts on how to talk to strangers, and tries them out himself in the wild, to awkward, entertaining, and frequently poignant effect. Warm, witty, erudite, and profound, equal parts sweeping history and self-help journey, this deeply researched book will inspire readers to see everything—from major geopolitical shifts to trips to the corner store—in an entirely new light, showing them that talking to strangers isn’t just a way to live; it’s a way to survive.
This audio CD package contains the audio of all listening exercises in Listening Power 3 . These Audio CDs do not contain Student Book content. Listening Power is a three-book series with a targeted approach to teaching the listening skills that students need inside and outside the classroom and on standardized tests such as the TOEFL and TOEIC. The Listening Power 3 Student Book (available separately) features four distinct parts designed to be used concurrently. Language Focus teaches essential and sometimes difficult advanced-level skills such as reduced forms, patterns of intonation, and idiomatic expressions. Comprehension Focus presents skills for understanding main ideas, supporting ideas, and details; making inferences, distinguishing facts and opinions; and recognizing organizational patterns. Activities to help students apply the skills follow the presentation. Note-Taking Skills teaches students how to identify important words and information. This section also presents helpful techniques such as use of abbreviations, symbols, and formatting. Listening for Pleasure uses interesting audio material from movies, TV, radio, and recorded storytelling to help students understand the more subtle meaning communicated through tone of voice, sentence stress, and reduced forms.
“A powerful book on an important topic. Speak Up helps us understand the subtle elements that contribute to our holding back valuable ideas and observations. Their TRUTH framework – which is as practical as it is rigorous – identifies essential elements to help individuals find their voice. “ Amy Edmondson, Professor, Harvard Business School, Author, The Fearless Organization (Wiley, 2019) What you say or don’t say in a conversation can have life-defining consequences on ourselves and those around us. Speak Up helps you to navigate power differences so you can speak up with confidence and enable others to find their voice in a way that will be heard. Our day-to-day conversations define how we see ourselves and how we’re seen. The choices we make about what to say and who to say it to are decisive factors in whether we get promoted, or side-lined. Whether we steer clear of trouble, or find ourselves in it up to our necks. With daily scandals hitting the headlines and the continuous need to innovate to survive, creating a more honest, open, fulfilling and productive workplace has never been more pressing. Our conversational choices harness the ideas and intelligence of the people we work with, or result in that revolutionary concept never seeing the light of day. They make us feel proud or ashamed of ourselves for what we have or have not said. They cause us to flourish and feel motivated, or result in us feeling dissatisfied and resentful. Speak Up helps you to navigate power differences and speak up with confidence in a way that you will be heard. But it’s no good speaking up if there isn’t anyone listening so we also help you to understand how your power enables others to speak up and how it might silence them.
