Leisure Services Management, Third Edition, outlines essential knowledge and competencies for successful leisure managers. The text prepares students for the Certified Park and Recreation Professional (CPRP) exam and for careers in commercial recreation, public agencies, and the nonprofit sector
Leadership in Recreation and Leisure Services presents cutting-edge guidance and helps students apply their newfound knowledge as they prepare to enter the rapidly changing leisure services field. This text presents fresh insights on leadership from the most prominent voices in the field today. The contributors present a comprehensive look at modern leadership, identify the challenges future leaders will face, and reveal how future leaders can best prepare to meet those challenges. Leadership in Recreation and Leisure Services provides • a detailed look at the collaborative approach to leadership in leisure services that represents a new direction in the field; • insight into classical leadership as well as innovative and modern leadership theory and best practices; and • an understanding of the roles and functions students will fulfill as they enter the profession. The material, designed for undergraduate recreation and leisure services leadership courses, is presented in three parts. Part I explores personal leadership issues, including communication skills, negotiation strategies, and leadership styles. Part II delves into professional leadership, examining topics such as group dynamics, supervision practices, and team leadership. Part III explores organizational leadership, including internal and external leadership and professional development. The authors present new theories of leadership from research in the field of recreation and leisure. Several learning aids—including chapter-opening scenarios, key terms, glossary, references, and chapter-ending questions for reflection and discussion—appear throughout the text. In addition, each chapter features a Leisure Leaders sidebar that profiles a leader in the field who addresses preparation for the job, a peek at day-to-day work, and advice for aspiring leaders. And a Best Practices sidebar showcases an organization whose innovative leadership has led to positive organizational outcomes. Leadership in Recreation and Leisure Services helps students understand the range of leadership skills they need to develop for successful careers.
Leisure Services Management, Third Edition With HKPropel Access, outlines the essential knowledge and skills that successful managers must learn, and it assists students in building those competencies. The text prepares students for the Certified Park and Recreation Professional (CPRP) qualifying exam and for the challenges they’ll face in their future careers in commercial recreation, public agencies, and the nonprofit sector. Throughout the text, there are activities, projects, and examples to help students connect competencies to real-world situations. Leisure Services Management begins by presenting a firm foundation of competency-based management. Students will examine the scope of leisure management, management responsibilities, and how a manager can affect an agency and its customers. They will also explore specific management areas such as marketing, financial management, human resources, employee development, communication, and evaluation. For each chapter, the ancillaries offer experiential learning activities that simulate on-the-job situations. Each of these activities asks students to assume the role of a manager and address common management issues by completing a work assignment or project. These activities will facilitate student development and help students gain essential management competencies. Other learning aids include learning objectives, review questions, key terms, and a glossary to reinforce student learning. In addition to updated references that provide contemporary management perspectives, the third edition features the following: Expanded content on social media, planning, and international leisure A new chapter focusing on diversity, equity, and inclusion to broaden students’ perspectives From the Field sidebars, which offer readers a glimpse of what happens in the field, so they can better understand what they will be facing in the future Leisure Services Management has related online learning activities delivered via HKPropel. These activities include flash cards and undergraduate- and graduate-level case studies for each chapter. Chapter quizzes, which are automatically graded, may be assigned by instructors to test comprehension of critical concepts. Students can also access a list of competencies tested in the CPRP exam and a competency scorecard to track their development relative to professional standards. These online resources will help students build useful knowledge and apply the information. The competency-driven approach of Leisure Services Management, Third Edition, assists readers in gaining the knowledge and practicing the skills needed to begin a career in leisure management. Bolstered by the practical information in this text, new managers can contribute to the success of their organization as they enjoy the challenges and rewards of their career. Note: A code for accessing HKPropel is not included with this ebook but may be purchased separately.
It has been over 20 years since the first edition of "Productive Management of Leisure Service Organisations" was conceptualised, written, and published. Now in it's 4th edition, "Managing Recreation, Parks & Leisure Services" considers three critical changes in the leisure services field: technology and information resolution, nature of the workforce, and the basic revision of our economy. These changes have greatly impacted the management of human resources, which is the main focus of this book.
The public sector is the largest provider of sport and leisure facilities and the biggest employer of leisure management graduates – the last decade has seen enormous changes in this sector. In this significant new student textbook – the first to investigate leisure management in a public sector context – Leigh Robinson examines the unique issues facing public sector managers and analyzes the application of contemporary management strategies and techniques to public sector leisure. It provides thorough coverage of the work and skills required in addition to the challenges and issues facing leisure managers. This book also challenges the perceptions and negative comparisons with the private sector. Written using a clear and user-friendly style, this textbook will be core reading for students of sport, leisure and recreation management, and makes an accessible reference for practicing managers working across the spectrum of leisure provision, from sport facilities through to parks, arts and heritage.
'Leisure and Recreation Management' is essential reading for anyone interested in exploring both the theory and the practicalities of managing leisure and recreational facilities.
This book is written with the needs of the sport, tourism, and leisure service manager in mind. Initially discussing the principles of economics and finance, this book provides the reader with the necessary skills and knowledge to prepare, present, and manage budgets, as well as generate revenues for capital development and day-to-day operations.
Does your staff deliver the highest quality service possible? Customers today expect a very high overall level of service in hospitality, tourism, and leisure. Competition in these fields will thus be driven by strategies focusing on quality of service to add value, as opposed to product or price differentiation. Service Quality Management in Hospitality, Tourism, and Leisure highlights concepts and strategies that will improve the delivery of hospitality services, and provides clear and simple explanations of theoretical concepts as well as their practical applications! Practitioners and educators alike will find this book to be invaluable in their businesses and in preparing students for the business world. This essential book provides you with clear, comprehensive explanations of theoretical concepts and methods that will give you the competitive edge in this fast-changing field. Topics covered include: services management marketing operations management human resources management service quality management Service Quality Management in Hospitality, Tourism, and Leisure brings together an array of pertinent materials that will measure and enhance customer satisfaction and help you provide superior hospitality services, and groups them in easy-to-use clusters for quick reference.
This book reviews empirical and theoretical research on sustainable development in the context of leisure management for communities. Although leading research centers are pursuing interdisciplinary research on leisure in the context of sustainable development, there are still few papers that holistically address the current challenges in this area. In addition, demographic changes have made the promotion of a healthy lifestyle essential. Doing so requires responsible behavior on the part of various stakeholders in this market. This book fills an important gap in the literature and gathers contributions from an interdisciplinary and international team of authors, whose fields of expertise include human geography, management, intersections of sustainability and leisure, behavioral psychology and tourism.
With a new full-color design with perforated worksheets, the Tenth Edition of Kraus' Recreation and Leisure in Modern Society provides a detailed introduction to the history, developments, and current trends in leisure studies. It addresses contemporary issues facing the recreation and leisure profession and focuses on challenges and opportunities that impact the profession now as well as years from now. Extensive research into emerging trends helps support the text and provide insights into the future. Focusing on the ten different types of organizations --ranging from nonprofit community organizations and armed forces recreation to sports management and travel and tourism sponsors -- this classic text text is an invaluable resource for students considering a career in the recreation and leisure industry. New to the Tenth Edition: - Discusses how specific trends, such as dramatic shifts in population make-up, the impact of technology, and marketing affect leisure-service systems and the recreation and park professions. - Focus on the role of parks and recreation on the health and wellness of our communities as well as means to combat the obesity epidemic in North America. - Includes new case studies which allow students to apply knowledge of technology in leisure, identify the value and benefits of play, and recognize the changing family structures of our modern society.