Daisy Jones knows two things about her biological mother, Ivy Jordan: 1. She signed her rights away as soon as Daisy was born. 2. She has ‘issues’. After spending years wondering how bad Ivy’s issues really were, since her dad never talked about her, Daisy’s curiosity became nothing more than a passing thought. However, her curiosity becomes a harsh reality the day before her sixteenth birthday—the day Ivy abducts her.
+++ Named One of Forbes Top 10 Books Of 2019 +++ "If you have become tired of spinning your wheels and watching clients leave without warning, this book will show you how to foster genuine interactions, such as through video, rather than pursuing one-off 'wow' moments." --Forbes Discover the 24 reasons people are leaving you for competitors and how to win them back. In Why Customers Leave, popular customer experience and marketing speaker David Avrin makes a compelling case for customer experience as a bankable differentiator in an era of vast marketplace choices. The book lays out the very visible reasons for the recent shift in customer mindset and expectation, illustrates the myriad ways that companies inadvertently drive customers and prospects to competitors, and offers a multitude of creative strategies and tactics to attract and retain new prospects. In the book, David explores and articulates the disturbing new dynamic that has arisen from easy-to-find, one-click-away, at-your-fingertips options: “We have become a world of impatient, intolerant and demanding customers, and we move on quickly if inconvenienced in any way. Don’t blame the millennials! We have seen the enemy, and it is all of us.”
Helen Woodley's critical important action research in a growing field of education is an investigation into the effect of working on a toxic schools on teacher mental health and wellbeing. Four teachers share their experiences of working in toxic schools across a variety of settings. And strategies for coping in such schools are shared including a wider look at how school culture can be developed to better support staff.
Hey! Nietzsche! Leave them Kids Alone! Why do goths wear black? Why do rock singers make that 'jesus' shape on stage? Why do songs about death and despair make us feel good? And why can't you get no satisfaction? According to Craig Schuftan, it all began about two hundred years ago. HEY, NIEtZSCHE! is the first book to uncover the hidden roots of rock and roll in the romantic movement. Schuftan picks up a clue in My Chemical Romance's 'Welcome the Black Parade', and follows it into a world where Keats meets the Cure, Wordsworth hangs with Weezer, and Byron exchanges haughty glances with Bowie. From Schopenhauer's darkest days to Queen's greatest hits, HEY, NIEtZSCHE! is a wild ride through the nineteenth century with the best mix-tape in the world on the car stereo.
There are many books that promise to help you fix a bad relationship. This groundbreaking bestseller is the first one to help you choose whether you should even try—or if you need to go. Psychotherapist Mira Kirshenbaum draws on years of research and her work with real-life couples to help you make the right decision. She shows you how to diagnose your unique situation with self-analysis and questions like these, which get to the very heart of your problems: • What sins are forgivable and which ones are unpardonable? • Is your partner questioning your opinions to the point where you doubt yourself? • What is your sex life really like, and how important is it? • Is there real love left between you, and how does it stack up against all that you find unlovable? Mira Kirshenbaum provides expert guidelines that are the key to making all your choices, concrete steps that you can implement right now, and the ultimate way to determine your personal bottom line—what you need to be happy. This remarkably insightful and probing guide offers advice that lets you see the truth about your relationship—and with wisdom and compassion, it helps you act with the confidence of knowing that whether you decide to go or stay, you are doing the very best thing.
