Labour Markets and Identity on the Post-Industrial Assembly Line

Labour Markets and Identity on the Post-Industrial Assembly Line

Author: Anthony Lloyd

Publisher: Routledge

Published: 2016-04-22

Total Pages: 204

ISBN-13: 1317108469

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As a product of its time, the call centre utilises new developments in telecommunications and information technology to offer cost-efficient delivery systems for customer care. Efficiency, productivity and flexibility are all embodiments of neoliberal market capitalism and are all personified in the call centre operation, as well as the structure of the labour market in general. Thus the individual and the workplace are embedded in a variety of global processes. In order to frame the context in which call centre operations exist today and their employees (mainly young men and women) negotiate the increasingly risky and individualised task of developing an identity or sense of belonging in the world, Labour Markets and Identity on the Post-Industrial Assembly Line sets out the economic, social and political changes over the last three decades that have restructured the labour market, altered the balance between labour, management and the state, and unleashed global market capitalism upon previously sheltered areas of the economy and social life in both Britain and elsewhere. This ground-breaking book offers one of the first real qualitative sociological investigations of a relatively new form of employment, to see what life is like on the 'post-industrial assembly line', whilst also taking a close look at the nature of class, identity and subjectivity in relation to young people coming of age in a world dramatically altered over the last three decades.


Labour Markets and Identity on the Post-Industrial Assembly Line

Labour Markets and Identity on the Post-Industrial Assembly Line

Author: Anthony Lloyd

Publisher: Routledge

Published: 2016-04-22

Total Pages: 196

ISBN-13: 1317108450

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As a product of its time, the call centre utilises new developments in telecommunications and information technology to offer cost-efficient delivery systems for customer care. Efficiency, productivity and flexibility are all embodiments of neoliberal market capitalism and are all personified in the call centre operation, as well as the structure of the labour market in general. Thus the individual and the workplace are embedded in a variety of global processes. In order to frame the context in which call centre operations exist today and their employees (mainly young men and women) negotiate the increasingly risky and individualised task of developing an identity or sense of belonging in the world, Labour Markets and Identity on the Post-Industrial Assembly Line sets out the economic, social and political changes over the last three decades that have restructured the labour market, altered the balance between labour, management and the state, and unleashed global market capitalism upon previously sheltered areas of the economy and social life in both Britain and elsewhere. This ground-breaking book offers one of the first real qualitative sociological investigations of a relatively new form of employment, to see what life is like on the 'post-industrial assembly line', whilst also taking a close look at the nature of class, identity and subjectivity in relation to young people coming of age in a world dramatically altered over the last three decades.


The Harms of Work

The Harms of Work

Author: Anthony Lloyd

Publisher: Policy Press

Published: 2018-10-31

Total Pages: 200

ISBN-13: 1529204046

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As the percentage of people working in the service economy continues to rise, there is a need to examine workplace harm within low-paid, insecure, flexible and short-term forms of ‘affective labour’. This is the first book to discuss harm through an ultra-realist lens and examines the connection between individuals, their working conditions and management culture. Using data from a long-term ethnographic study of the service economy, it investigates the reorganisation of labour markets and the shift from security to flexibility, a central function of consumer capitalism. It highlights working conditions and organisational practices which employees experience as normal and routine but within which multiple harms occur. Challenging current thinking within sociology and policy analysis, it reconnects ideology and political economy with workplace studies and uses examples of legal and illegal activity to demonstrate the multiple harms within the service economy.


The Harms of Work

The Harms of Work

Author: Lloyd, Anthony

Publisher: Bristol University Press

Published: 2019-10-09

Total Pages: 200

ISBN-13: 1529204038

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As the percentage of people working in the service economy continues to rise, there is a need to examine workplace harm within low-paid, insecure, flexible and short-term forms of ‘affective labour’. This is the first book to discuss harm through an ultra-realist lens and examines the connection between individuals, their working conditions and management culture. Using data from a long-term ethnographic study of the service economy, it investigates the reorganisation of labour markets and the shift from security to flexibility, a central function of consumer capitalism. It highlights working conditions and organisational practices which employees experience as normal and routine but within which multiple harms occur. Challenging current thinking within sociology and policy analysis, it reconnects ideology and political economy with workplace studies and uses examples of legal and illegal activity to demonstrate the multiple harms within the service economy.


On the Margins of Inclusion

On the Margins of Inclusion

Author: David M. Smith

Publisher: Policy Press

Published: 2005-09-21

Total Pages: 256

ISBN-13: 1861346018

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Offers an account of how different groups of economically marginal people have adapted to and negotiate the offerings of a 'post industrial' labour market and a welfare system geared towards reintegrating them into employment. This book highlights strategies and responses to changes, using ethnography to illuminate key issues in sociology.


The Dynamics of Full Employment

The Dynamics of Full Employment

Author: G_nther Schmid

Publisher: Edward Elgar Publishing

Published: 2002-01-01

Total Pages: 472

ISBN-13: 9781843765400

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Persistent unemployment is recognized as one of the main mechanisms of social and political exclusion. The Dynamics of Full Employment provides a new and fresh approach to the question of full employment in contemporary society. It offers an international


Job Redesign

Job Redesign

Author: David Knights

Publisher: Gower Publishing Company

Published: 1985

Total Pages: 264

ISBN-13:

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Textbook on workers participation in job design, partic. In the USA - suggests that the quality of working life depends not only on work organization, but also on market access, labour markets, trade union attitudes, technological change, international competition, political aspects, etc. Graphs, references, statistical tables.


Gender and Work in Capitalist Economies

Gender and Work in Capitalist Economies

Author: Pam Odih

Publisher: McGraw-Hill Education (UK)

Published: 2007-10-16

Total Pages: 225

ISBN-13: 0335234976

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From the industrial revolution through to more recent advances in information technology, radical changes in working practices have accelerated rates of production to previously unimaginable levels. The establishment of wage relations, in the second half of the 19th Century, precipitated the rise of the 'employment society' and a movement towards synchronized work. Industrialization epitomized the capitalist definition of work time. In Gender and Work in Capitalist Economies, Pamela Odih advances a politics of gender and time, exploring the sociological aspects of work. This book provides a dynamic intervention into Marxist analysis of time and capitalist accumulation, and looks at how in contemporary regimes this translates as the universal appropriation of women’s labour time. Pamela Odih reasons that it is a disconcerting fact of global manufacturing, that accelerated turnover gains have become increasingly dependent on the exploitation of a spatially disaggregated, feminized global assembly-line. The book explores: Industrial and post-industrial times as moments in a longer-term trend Manufacturing in the 24 hour economy Accelerated rates of disaggregated production Gender and Work in Capitalist Economies is key reading for students of gender studies, sociology, organizational analysis and economic history.