Knowledge Services Management
Knowledge Services Management

Author: Peter K. Mills

Publisher: Springer Science & Business Media

Published: 2009-09-18

Total Pages: 194

ISBN-13: 0387095195

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Knowledge Services Management looks at the transformation of the traditional workplace into a quasi-internal market environment where work activities in knowledge services are organized around clusters of similar or complementary knowledge stocks to address particular types of customer-clients priorities. The book explores a new internal market structure for these service organizations and the implications this presents for managers and scholars in the 21st century workplace. By adopting an internal market perspective, the book develops new organizational forms outside the traditional hierarchical paradigm, which is ill-suited for the emerging knowledge workplace, in order to effectively manage emerging knowledge services. The indispensable role of customer/client in the operations of these organizations is examined, as is the creation of the “Proventure Workplace”, a work environment which accentuates jobs requiring rich cognitive skills for continuing innovation and creativity.

The Knowledge Services Handbook
The Knowledge Services Handbook

Author: Guy St. Clair

Publisher: Walter de Gruyter GmbH & Co KG

Published: 2019-11-18

Total Pages: 226

ISBN-13: 3110635577

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Knowledge services converges information management, knowledge management (KM), and strategic learning into a single enterprise-wide discipline for the benefit of the business or organization in which it is practiced. As the strategic framework for strategic management, knowledge services leads to excellence in knowledge sharing and ultimately to shaping the organization as a knowledge culture. This book provides prescriptive direction for the professional work of the knowledge strategist, who is the organization’s management/leader with responsibility, authority, and accountability for the success of the organization’s knowledge domain. "Wisely optimistic, with helpful hints for the management of knowledge services." Frances Hesselbein, Presidential Medal of Freedom recipient, former CEO, Girl Scouts of the USA "Devotedly ‘Druckerian’ in outlook, the St. Clair and Levy book rightly emphasizes the leadership and organizational cultural aspects of enterprise knowledge, constants that do not change rapidly, and that constitute much of the difference between success and failure." Timothy Wood Powell, President, The Knowledge Agency and Author, The Value of Knowledge

Knowledge Services
Knowledge Services

Author: Guy St. Clair

Publisher: Walter de Gruyter GmbH & Co KG

Published: 2016-11-07

Total Pages: 487

ISBN-13: 3110463083

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Knowledge services converges information management, knowledge management (KM), and strategic learning into a single enterprise-wide discipline for the benefit of the business or organization in which it is practiced. As the acknowledged framework for strategic knowledge management, knowledge services—the responsibility of the knowledge strategist—leads to excellence in knowledge sharing and ultimately to shaping the organization as a knowledge culture. Knowledge Services: A Strategic Framework for the 21st Century Organization provides guidance for the knowledge strategist and is designed specifically to serve as a reference for that management employee, and for those seeking to become knowledge strategists.

Management and Technology in Knowledge, Service, Tourism & Hospitality
Management and Technology in Knowledge, Service, Tourism & Hospitality

Author: Ford Lumban Gaol

Publisher: CRC Press

Published: 2014-04-29

Total Pages: 152

ISBN-13: 1138001333

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Management and Technology in Knowledge, Service, Tourism and Hospitality 2013 contains papers covering a wide range of topics in the fields of knowledge and service management, web intelligence, tourism and hospitality. This overview of current state of affairs and anticipated developments will be of interest to researchers, entrepreneurs and students alike.

Handbook of Community Management
Handbook of Community Management

Author: Stan Garfield

Publisher: Walter de Gruyter GmbH & Co KG

Published: 2020-09-07

Total Pages: 259

ISBN-13: 3110673827

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This series presents and discusses new and innovative approaches to knowledge sharing used by organizational management in all fields of work. The authors provide critical analysis of issues and present solutions to selected knowledge leadership challenges in all workplace environments. It thereby contributes to improvements in knowledge management, knowledge services, knowledge strategy development, and knowledge sharing within the organization.

Knowledge Service Engineering Handbook
Knowledge Service Engineering Handbook

Author: Jussi Kantola

Publisher: CRC Press

Published: 2016-04-19

Total Pages: 584

ISBN-13: 1439853118

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Edited by Jussi Kantola, the founding faculty member of the world's first university Knowledge Service Engineering Department at Korea Advanced Institute of Science and Technology, and Waldemar Karwowski from the Department of Industrial Engineering and Management Systems at UCF, Knowledge Service Engineering Handbook defines what knowledge service

Knowledge Management Case Book
Knowledge Management Case Book

Author: Thomas H. Davenport

Publisher: Publicis

Published: 2000-12-27

Total Pages: 0

ISBN-13: 9783895781599

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With a Foreword by Dr. Heinrich von Pierer President and CEO of Siemens AG While theoretical perspectives on knowledge management abound, there is clearly a lack of shared practical applications and experiences. This book provides a perspective on knowledge management at Siemens - an internationally recognised benchmark. Tom Davenport and Gilbert Probst bring together instructive case studies from different areas of this major transnational corporation that reflect the rich insights gained from years of experience in practising knowledge management. The Knowledge Management Case Book provides a comprehensive account of how organisational knowledge assets can be managed effectively. Specific emphasis is given to the development of generic lessons that can be learned from Siemens' experience. The book also offers a roadmap to building a 'mature knowledge enterprise', thereby enhancing our understanding of the steps that need to be taken in order to sustain competitive dominance in the knowledge economy.

Service management and scheduling in cloud manufacturing
Service management and scheduling in cloud manufacturing

Author: Yongkui Liu

Publisher: Walter de Gruyter GmbH & Co KG

Published: 2022-08-01

Total Pages: 443

ISBN-13: 3110471841

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The book establishes the concept of cloud manufacturing and describes the technological system behind it. The authors discuss key technologies such as resources sensation and access, service-oriented architecture, cloud service management and evaluation, and interface visualization. With abundant case studies, the book is an essential reference for researchers and engineers in manufacturing and information management.

Knowledge Asset Management
Knowledge Asset Management

Author: Gregoris Mentzas

Publisher: Springer Science & Business Media

Published: 2012-12-06

Total Pages: 202

ISBN-13: 1447100697

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A new economy is emerging. An economy that is transforming the fundamental rules of business. An economy based on exploiting knowledge and innovation. An economy where knowledge is the main source of wealth for regions, nations, enter prises and people. This new economy is based on economic values far removed from those of the industrial economy. Value has shifted towards intangibles and in particular towards increasing value by incorporating knowledge into services and products. The advent of this new economy is rapidly changing the role and structure of global business. Winning enterprises are those best able to harness the benefits and opportunities of information and communication technology, capitalize on their knowledge base and move at the speed of the market. Knowledge management lies at the heart of the European Community's competi tiveness strategy. The European Commission facilitates and supports applied research in knowledge management through its Information Society Technologies (1ST) programme, a major theme of research and technological development within the European Union's Research and Technology Development Framework Programme. Specifically, the New Methods of Work and Electronic Commerce action of the 1ST programme supports long-term applied research in areas combin ing technological innovation with new work practices and advanced business and work models.

Knowledge, Service, Tourism & Hospitality
Knowledge, Service, Tourism & Hospitality

Author: Ford Lumban Gaol

Publisher: CRC Press

Published: 2016-04-05

Total Pages: 268

ISBN-13: 1315617315

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This proceedings volume contains papers presented at the 2015 International Conference on Management and Technology in Knowledge, Service, Tourism & Hospitality (SERVE 2015), covering a wide range of topics in the fields of knowledge and service management, web intelligence, tourism and hospitality. This overview of current state of affair