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Author: Donald Hislop
Publisher: Oxford University Press, USA
Published: 2013-01-31
Total Pages: 305
ISBN-13: 0199691932
DOWNLOAD EBOOKThis introductory level textbook critically reviews and analyses the key themes underpinning knowledge management in organisations. It presents the key debates in this area, including coverage of epistemologies of knowledge, managing and sharing knowledge, and learning and innovation.
Author: Khosrow-Pour D.B.A., Mehdi
Publisher: IGI Global
Published: 2020-09-29
Total Pages: 2734
ISBN-13: 1799834743
DOWNLOAD EBOOKFor any organization to be successful, it must operate in such a manner that knowledge and information, human resources, and technology are continually taken into consideration and managed effectively. Business concepts are always present regardless of the field or industry – in education, government, healthcare, not-for-profit, engineering, hospitality/tourism, among others. Maintaining organizational awareness and a strategic frame of mind is critical to meeting goals, gaining competitive advantage, and ultimately ensuring sustainability. The Encyclopedia of Organizational Knowledge, Administration, and Technology is an inaugural five-volume publication that offers 193 completely new and previously unpublished articles authored by leading experts on the latest concepts, issues, challenges, innovations, and opportunities covering all aspects of modern organizations. Moreover, it is comprised of content that highlights major breakthroughs, discoveries, and authoritative research results as they pertain to all aspects of organizational growth and development including methodologies that can help companies thrive and analytical tools that assess an organization’s internal health and performance. Insights are offered in key topics such as organizational structure, strategic leadership, information technology management, and business analytics, among others. The knowledge compiled in this publication is designed for entrepreneurs, managers, executives, investors, economic analysts, computer engineers, software programmers, human resource departments, and other industry professionals seeking to understand the latest tools to emerge from this field and who are looking to incorporate them in their practice. Additionally, academicians, researchers, and students in fields that include but are not limited to business, management science, organizational development, entrepreneurship, sociology, corporate psychology, computer science, and information technology will benefit from the research compiled within this publication.
Author: Yogesh Malhotra
Publisher: IGI Global
Published: 2000-01-01
Total Pages: 408
ISBN-13: 9781878289735
DOWNLOAD EBOOKAnnotation Twenty essays present current research on knowledge management as related to effective design of new organization forms. The first section of the book covers frameworks, models, analyses, case studies and research on the integration of knowledge management within virtual organizations, virtual teams and virtual communities of practice. Themes covered in this section include business model innovation; design of virtual organization forms; net-based models; techniques for enabling knowledge capture, sharing and transfer; and collaboration and competition at intra- and inter-organizational levels. The focus of the second half is on key success factors that are important for realizing virtual models of business transformation. Topics include the role of organizational control systems, the role of internal and external employees and customers in creation of organizational knowledge, and information quality issues. Annotation c. Book News, Inc., Portland, OR (booknews.com).
Author: Camison, Cesar
Publisher: IGI Global
Published: 2008-10-31
Total Pages: 450
ISBN-13: 160566071X
DOWNLOAD EBOOK"This book analyzes different types of virtual communities, proposing Knowledge Management as a solid theoretical ground for approaching their management"--Provided by publisher.
Author: Alka Jarvis
Publisher: Quality Press
Published: 2016-07-08
Total Pages: 245
ISBN-13: 0873899350
DOWNLOAD EBOOKWe are in what many call The Age of the Customer. Customers are empowered more than ever before and demand a high level of customer attention and service. Their increasing expectations and demands worldwide have forced organizations to transform themselves and prepare for the customer experience (CX) battlefield. This landmark book addresses: What customer experience really means Why it matters Whether it has any substantial business impact What your organization can do to deliver and sustain your CX efforts, and How we got to this particular point in CX history This book is the result of exhaustive research conducted to incorporate various components that affect customer experience. Based on the research results, the authors make a case for seeing CX and associated transformations as the next natural evolution of the quality management system (QMS) already in place in most companies. Using an existing QMS as the foundation for CX not only creates a more sustainable platform, but it allows for a faster and more cost effective way to enable an organization to attain world-class CX.
Author: Jay Liebowitz
Publisher: CRC Press
Published: 2020-09-10
Total Pages: 212
ISBN-13: 1000162176
DOWNLOAD EBOOKFor knowledge management to be successful, the corporate culture needs to be adapted to encourage the creation, sharing, and distribution of knowledge within the organization. Knowledge Organizations: What Every Manager Should Know provides insight into how organizations can best accomplish this goal. Liebowitz and Beckman provide the information companies need for evaluating and planning the steps and processes that will transform their existing organization infrastructure into a "knowledge-based" organization. This easy-to-read guide includes many vignettes, examples, and short cases of organizations involved in knowledge management.
Author: Sandra L Furterer
Publisher: Quality Press
Published: 2021-01-25
Total Pages: 555
ISBN-13: 1951058070
DOWNLOAD EBOOKThis handbook is a comprehensive reference designed to help professionals address organizational issues from the application of the basic principles of management to the development of strategies needed to deal with today’s technological and societal concerns. The fifth edition of the ASQ Certified Manager of Quality/Organizational Excellence Handbook (CMQ/OE) has undergone some significant content changes in order to provide more clarity regarding the items in the body of knowledge (BoK). Examples have been updated to reflect more current perspectives, and new topics introduced in the most recent BoK are included as well. This handbook addresses: • Historical perspectives relating to the continued improvement of specific aspects of quality management • Key principles, concepts, and terminology • Benefits associated with the application of key concepts and quality management principles • Best practices describing recognized approaches for good quality management • Barriers to success, common problems you may encounter, and reasons why some quality initiatives fail • Guidance for preparation to take the CMQ/OE examination A well-organized reference, this handbook will certainly help individuals prepare for the ASQ CMQ/OE exam. It also serves as a practical, day-to-day guide for any professional facing various quality management challenges.
Author: Richard P. Smiraglia
Publisher: Springer
Published: 2014-09-02
Total Pages: 104
ISBN-13: 3319093576
DOWNLOAD EBOOKThe Elements of Knowledge Organization is a unique and original work introducing the fundamental concepts related to the field of Knowledge Organization (KO). There is no other book like it currently available. The author begins the book with a comprehensive discussion of “knowledge” and its associated theories. He then presents a thorough discussion of the philosophical underpinnings of knowledge organization. The author walks the reader through the Knowledge Organization domain expanding the core topics of ontologies, taxonomies, classification, metadata, thesauri and domain analysis. The author also presents the compelling challenges associated with the organization of knowledge. This is the first book focused on the concepts and theories associated with KO domain. Prior to this book, individuals wishing to study Knowledge Organization in its broadest sense would generally collocate their own resources, navigating the various methods and models and perhaps inadvertently excluding relevant materials. This text cohesively links key and related KO material and provides a deeper understanding of the domain in its broadest sense and with enough detail to truly investigate its many facets. This book will be useful to both graduate and undergraduate students in the computer science and information science domains both as a text and as a reference book. It will also be valuable to researchers and practitioners in the industry who are working on website development, database administration, data mining, data warehousing and data for search engines. The book is also beneficial to anyone interested in the concepts and theories associated with the organization of knowledge. Dr. Richard P. Smiraglia is a world-renowned author who is well published in the Knowledge Organization domain. Dr. Smiraglia is editor-in-chief of the journal Knowledge Organization, published by Ergon-Verlag of Würzburg. He is a professor and member of the Information Organization Research Group at the School of Information Studies at University of Wisconsin Milwaukee.
Author: Alan Gilchrist
Publisher: Emerald Group Publishing
Published: 2012-03-06
Total Pages: 437
ISBN-13: 1780526148
DOWNLOAD EBOOKThe ISKO UK Biennial Conference, 4th - 5th July, 2011, London honoured the life and achievements of Brian C Vickery. This book celebrates his influence on the development of the information profession, with contributions from over 50 authors to address research and developments in knowledge organization.
Author: Schwartz, David
Publisher: IGI Global
Published: 2010-07-31
Total Pages: 1652
ISBN-13: 1599049325
DOWNLOAD EBOOKKnowledge Management has evolved into one of the most important streams of management research, affecting organizations of all types at many different levels. The Encyclopedia of Knowledge Management, Second Edition provides a compendium of terms, definitions and explanations of concepts, processes and acronyms addressing the challenges of knowledge management. This two-volume collection covers all aspects of this critical discipline, which range from knowledge identification and representation, to the impact of Knowledge Management Systems on organizational culture, to the significant integration and cost issues being faced by Human Resources, MIS/IT, and production departments.
