In Juggling Food and Feelings Mary Gatta applies social and structuration theory to the workplace as she analyzes the emotional challenges faced by restaurant workers. Gatta utilizes extensive participatory observation of, and interviews with, restaurant managers and servers to explore how workers deal with emotional experience in the workplace. Positing that we ordinarily maintain an emotional balance, Gatta theorizes that our ability to cope with emotional disturbances in the workplace depends on situated rebalancing "scripts" used to control feelings. Contributing to the sociology of gender, social psychology, and labor theory this study of occupations expertly reveals the complex typology of emotion management.
Teaching Students About the World of Work argues that educational institutions—especially two-year and four-year public institutions serving low-income students—need to make the topic of employment a central element in their educational offerings. Indeed, the book demonstrates that a far greater emphasis on teaching students about the work world will be necessary if colleges are to give disadvantaged students a realistic chance for professional and economic success. The recommendation is a reconfiguration of postsecondary education that represents a paradigm shift in career preparation and learning. Editors Nancy Hoffman and Michael Lawrence Collins and their authors provide a rich and comprehensive view of both today’s work world and the challenges facing many young people who are determined to find a place within it. The book offers detailed accounts of how several community colleges have put employment at the center of the curriculum; provides practical insights into the twenty-first century labor market and ways to improve the choices and outcomes for low-income job seekers; and explores the daunting structural barriers to securing successful and satisfying employment. Throughout all its chapters, the book highlights increasing inequalities—in both opportunities and outcomes—within our society. In order to redress those disparities, it argues, postsecondary educators will need to offer enhanced insights and sophistication to disadvantaged young people preparing to enter and navigate the work world. An urgent but unfailingly reasonable book for our times, Teaching Students About the World of Work will be required reading for educators determined to create practical opportunities for young people in search of good employment and better lives.
Reflecting the increased attention to gender and women in the field of employment relations, there is now a growing international literature on women and trade unions. The interest in women as trade unionists arises partly from the fact that women comprise 40 percent of trade union membership in the USA and over 50 percent in the UK. Further, despite considerable overall union membership decline in both the UK and USA, more women than men are joining unions in both countries. Recognition of the importance of women to the survival and revival of trade union movements has in many cases produced an unprecedented commitment to equality and inclusion at the highest level. Yet the challenge is to ensure that this commitment is translated to action and improves the experience of women in their union and in their workplace. Gender and Leadership in Trade Unions explores and evaluates the similarities and differences in equality strategies pursued by unions in the US and the UK. It assesses the conditions experienced by women union members and how these impact on their leadership, both potential and actual. Women have made gains in both countries within union leadership and decision-making structures, however, climbing the ladder to leadership positions remains far from a smooth process. In the trade union context, women face multiple barriers that resonate with the barriers facing aspiring women leaders in other organizational contexts, including the gendered division of domestic work; the organization and nature of women’s work; the organization and nature of trade union work and the masculine culture of trade unions. The discussion of women trade union leaders is situated more broadly within debates on governance, leadership and democracy within social justice activism.
Not Just Getting By chronicles groundbreaking thinking and research on new and innovative workforce development initiatives to create flexible and collaborative programs and policies. Author Mary Gatta builds on extensive interviews and focus groups with 128 women enrolled in a U.S. Department of Labor pilot program in New Jersey focusing on how they attain education through online courses while working, raising their children, and dealing with the many demands on their lives. The book addresses three main areas: It engages current policy debates demonstrating how online learning and other forms of flexible learning opportunities will reorganize the way federal and state governments deliver skills training, especially working poor single mothers, within the context of Temporary Aid to Needy Families (TANF), the Workforce Investment Act (WIA) and other legislated workforce development programs in the 21st century. It explores the development of the program and qualitatively details the experiences of the women as they spend a year receiving online learning courses. It explores how to rethink workforce development so that online learning for low wage workers and other innovative programs can be successful. As both a piece of scholarship and a case study in successful policy development, this text will be a useful supplement for courses in the sociology of labor, women's studies, or adult education. It will also serve policymakers and others who are looking for a model of training and skills delivery that actually works.
Asia has undergone rapid transformation over the past several decades as many countries have embraced new technologies and the processes of globalisation. Over this period the inflow of foreign capital into the region, the level of trade amongst these countries, and trade with other parts of the world has increased substantially. The ensuing economic growth has led to some significant changes in labour markets and the demand for skilled employees and their deployment within organisations. Focusing on a number of developed and developing Asian economies, this book explores the dynamics of workforce development and skill formation, and considers questions of both skills shortages and skills gaps. The book assesses the current state of training in the selected Asian economies, the weaknesses and strengths of their various training approaches, and what the present state of training means for the future economic development of these economies.
Qualitative Research and the Modern Library examines the present-day role and provides suggestions for areas that might be suited to this type of research for the purposes of evaluation. The author discusses how the results from such research might be applied, and the overall impact of using this type of research to inform development of a more user-centred organisation. The book provides a thoughtful look at the implications of using qualitative research to inform decision-making processes within libraries and is written by an author and library researcher with international experience in various types of libraries, implementing/improving programs and services, and supporting user needs. - Fills a gap in the current literature that hasn't been found in journal articles written on this topic - Contains practical applications of qualitative research principles, with practical examples of select projects - Written by an author and library researcher with international experience in various types of libraries, including work with large-scale qualitative studies, research design and evaluation of library services
Examining the experiences of leadership among trade unionists in a range of unions and labor movements around the world, this volume addresses perspectives of women and men from a range of identities such as race/ethnicity, sexuality, and age. It analyses existing models of leadership in various political organizational forms, especially trade unions, but also including business and management approaches, leadership forms which arise from fields such as community, pedagogy, and the third sector. This book analyzes and critiques concepts, expectations, and experiences of union leaders and leadership in labor organizations, while comparing gender and cultural perspectives. Contributors to the volume draw on empirical research to identify key ideas, beliefs and experiences which are critical to achieving change, setting up resistance, and transforming the inertia of traditionalism.
In order to address major social policy problems, governments need to break down sectoral barriers and create better working relationships between practitioners, policymakers and researchers. Currently, major blockages exist, and stereotypes abound. Academics are seen as out-of-touch and unresponsive, policymakers are perceived to be justifying policy decisions, and the community sector seeks more funding without demonstrating efficacy. These stereotypes are born out of a lack of understanding of the work and practices that exist across these three sectors. Drawing on ground-breaking research and partnerships, with contributions from senior public servants, this book explores the competing demands of different actors involved in policy change. It challenges current debates, assumptions and reflects a unique diversity of experiences. Combined with differing theoretical perspectives, it provides a uniquely practical insight for those seeking to influence public policy. This innovative text provides essential reading for community sector practitioners, academics and advanced level students in public policy, social policy and public administration, as well as for public service professionals.
Proud sponsor of the 2019 SAGE Keith Roberts Teaching Innovations Award —enabling graduate students and early career faculty to attend the annual ASA pre-conference teaching and learning workshop. The Sociology Student′s Guide to Writing is a brief, economical reference work that gives practical advice about the writing tasks and issues that undergraduate students face in their first sociology courses. Along with more traditional topics, it incorporates valuable information about composing emails, writing for online forums, and using technology for information-gathering and note-taking. Used by itself or in combination with other texts, this book will increase the quality of student writing and enhance their knowledge of how sociologists communicate in writing.
The aim of this Handbook is to produce an interdisciplinary and international benchmark text for anyone wanting to understand job quality. Job quality matters and has long and continually done so, even if the terminology used to describe it has, and continues, to vary. Debate about the future of work and job quality in the twenty-first century centres on the impact of the new digital technologies of the putative fourth industrial revolution. This debate compounds existing concerns about the restructuring of employment and, importantly, a worrying proliferation of poor-quality jobs, often within the context of neo-liberal political-economic hegemony since the early 1980s or the economic crisis that followed the Global Financial Crisis of the late 2000s. Job quality is offered as a solution to challenges such as health, welfare, productivity, innovation, economic competitiveness, democracy and democratic participation, Bildung/cultivation, societal equality, individual and collective quality of life, and environmental sustainability. As job quality is a key factor in addressing these and the other challenges, it needs to be understood in all its complexity in terms of what it affects as well as what affects it. This Handbook draws together into a single volume: first, an explicit focus on job quality both as a significant factor in and of itself and as producing instrumental effects on a range of other processes and outcomes; second, a catalogue of the diverse range of multiple contributions and applications related to job quality; and third, the complexity and multiple interpretations of the concept of job quality. Each chapter provides distinct responses to the question of why job quality matters, coupled to a contention about for whom or for what job quality matters most. As the chapters with their respective answers and arguments attest, there are a range of ways in which job quality is relevant to an equally broad range of social, economic, and political concerns.
