Service And Operations Management
Service And Operations Management

Author: Cengiz Haksever

Publisher: World Scientific Publishing Company

Published: 2017-12-26

Total Pages: 691

ISBN-13: 9813209461

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The purpose of this book is to provide cutting-edge information on service management such as the role services play in an economy, service strategy, ethical issues in services and service supply chains. It also covers basic topics of operations management including linear and goal programming, project management, inventory management and forecasting.This book takes a multidisciplinary approach to services and operational management challenges; it draws upon the theory and practice in many fields of study such as economics, management science, statistics, psychology, sociology, ethics and technology, to name a few. It contains chapters most textbooks do not include, such as ethics, management of public and non-profit service organizations, productivity and measurement of performance, routing and scheduling of service vehicles.An Instructor's Solutions Manual is available upon request for all instructors who adopt this book as a course text. Please send your request to [email protected].

Equality in Water and Sanitation Services
Equality in Water and Sanitation Services

Author: Oliver Cumming

Publisher: Routledge

Published: 2018-07-26

Total Pages: 335

ISBN-13: 1315471515

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There is growing acceptance that the progress delivered under the Millennium Development Goal target for drinking water and sanitation has been inequitable. As a result, the progressive reduction of inequalities is now an explicit focus of the Sustainable Development Goal (SDG) targets, adopted in 2015, for universal access to drinking water, sanitation and hygiene (WASH). This shift in focus has implications for the way in which the next generation of WASH policies and programmes will be conceived, designed, financed and monitored. This book provides an authoritative textbook for students, as well as a point of reference for policy-makers and practitioners interested in reducing inequalities in access to WASH services. Four key areas are addressed: background to the human right to water and development goals; dimensions of inequality; case studies in delivering water and sanitation equitably; and monitoring progress in reducing inequality.

Stochastic Models in Life Insurance
Stochastic Models in Life Insurance

Author: Michael Koller

Publisher: Springer Science & Business Media

Published: 2012-03-22

Total Pages: 222

ISBN-13: 3642284396

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The book provides a sound mathematical base for life insurance mathematics and applies the underlying concepts to concrete examples. Moreover the models presented make it possible to model life insurance policies by means of Markov chains. Two chapters covering ALM and abstract valuation concepts on the background of Solvency II complete this volume. Numerous examples and a parallel treatment of discrete and continuous approaches help the reader to implement the theory directly in practice.

Statistical Method from the Viewpoint of Quality Control
Statistical Method from the Viewpoint of Quality Control

Author: Walter A. Shewhart

Publisher: Courier Corporation

Published: 2012-07-31

Total Pages: 178

ISBN-13: 048617087X

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Important text offers lucid explanation of how to regulate variables and maintain control over statistics in order to achieve quality control over manufactured products, crops and data. First inexpensive paperback edition.

Digital Transformation in Business and Society
Digital Transformation in Business and Society

Author: Babu George

Publisher: Springer Nature

Published: 2019-10-04

Total Pages: 306

ISBN-13: 3030082776

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The digital traces that people leave behind as they conduct their daily lives provide a powerful resource for businesses to better understand the dynamics of an otherwise chaotic society. Digital technologies have become omnipresent in our lives and we still do not fully know how to make the best use of the data these technologies could harness. Businesses leveraging big data appropriately could definitely gain a sustainable competitive advantage. With a balanced mix of texts and cases, this book discusses a variety of digital technologies and how they transform people and organizations. It offers a debate on the societal consequences of the yet unfolding technological revolution and proposes alternatives for harnessing disruptive technologies for the greater benefit of all. This book will have wide appeal to academics in technology management, strategy, marketing, and human resource management.

Statistical Methods for Engineers
Statistical Methods for Engineers

Author: G. Geoffrey Vining

Publisher:

Published: 2011

Total Pages: 618

ISBN-13: 9780538737234

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STATISTICAL METHODS FOR ENGINEERS, 3e, International Edition offers a balanced, streamlined one-semester introduction to Engineering Statistics that emphasizes the statistical tools most needed by practicing engineers.