ITIL Foundation Exam Study Guide
ITIL Foundation Exam Study Guide

Author: Liz Gallacher

Publisher: John Wiley & Sons

Published: 2012-08-15

Total Pages: 420

ISBN-13: 1119943647

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Everything you need to prepare for the ITIL exam – Accredited to 2011 syllabus The ITIL (Information Technology Infrastructure Library) exam is the ultimate certification for IT service management. This essential resource is a complete guide to preparing for the ITIL Foundation exam and includes everything you need for success. Organized around the ITIL Foundation (2011) syllabus, the study guide addresses the ITIL Service Lifecycles, the ITIL processes, roles, and functions, and also thoroughly explains how the Service Lifecycle provides effective and efficient IT services. Offers an introduction to IT service management and ITIL V3 service strategy Highlights the topics of service design and development and the service management processes Reviews the building, testing, authorizing, documenting, and implementation of new and changed services into operation Addresses creating and maintaining value for customers through monitoring and improving services, processes, and technology Download valuable study tools including practice exams, flashcards, a glossary of key terms and more. If you prefer self-study over the more expensive training course, but you don't want to skimp on information or preparation, then this study guide is for you.

DAMA-DMBOK
DAMA-DMBOK

Author: Dama International

Publisher:

Published: 2017

Total Pages: 628

ISBN-13: 9781634622349

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Defining a set of guiding principles for data management and describing how these principles can be applied within data management functional areas; Providing a functional framework for the implementation of enterprise data management practices; including widely adopted practices, methods and techniques, functions, roles, deliverables and metrics; Establishing a common vocabulary for data management concepts and serving as the basis for best practices for data management professionals. DAMA-DMBOK2 provides data management and IT professionals, executives, knowledge workers, educators, and researchers with a framework to manage their data and mature their information infrastructure, based on these principles: Data is an asset with unique properties; The value of data can be and should be expressed in economic terms; Managing data means managing the quality of data; It takes metadata to manage data; It takes planning to manage data; Data management is cross-functional and requires a range of skills and expertise; Data management requires an enterprise perspective; Data management must account for a range of perspectives; Data management is data lifecycle management; Different types of data have different lifecycle requirements; Managing data includes managing risks associated with data; Data management requirements must drive information technology decisions; Effective data management requires leadership commitment.

The Phoenix Project
The Phoenix Project

Author: Gene Kim

Publisher: IT Revolution

Published: 2018-02-06

Total Pages: 580

ISBN-13: 1942788304

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***Over a half-million sold! And available now, the Wall Street Journal Bestselling sequel The Unicorn Project*** “Every person involved in a failed IT project should be forced to read this book.”—TIM O'REILLY, Founder & CEO of O'Reilly Media “The Phoenix Project is a must read for business and IT executives who are struggling with the growing complexity of IT.”—JIM WHITEHURST, President and CEO, Red Hat, Inc. Five years after this sleeper hit took on the world of IT and flipped it on it's head, the 5th Anniversary Edition of The Phoenix Project continues to guide IT in the DevOps revolution. In this newly updated and expanded edition of the bestselling The Phoenix Project, co-author Gene Kim includes a new afterword and a deeper delve into the Three Ways as described in The DevOps Handbook. Bill, an IT manager at Parts Unlimited, has been tasked with taking on a project critical to the future of the business, code named Phoenix Project. But the project is massively over budget and behind schedule. The CEO demands Bill must fix the mess in ninety days or else Bill's entire department will be outsourced. With the help of a prospective board member and his mysterious philosophy of The Three Ways, Bill starts to see that IT work has more in common with a manufacturing plant work than he ever imagined. With the clock ticking, Bill must organize work flow streamline interdepartmental communications, and effectively serve the other business functions at Parts Unlimited. In a fast-paced and entertaining style, three luminaries of the DevOps movement deliver a story that anyone who works in IT will recognize. Readers will not only learn how to improve their own IT organizations, they'll never view IT the same way again. “This book is a gripping read that captures brilliantly the dilemmas that face companies which depend on IT, and offers real-world solutions.”—JEZ HUMBLE, Co-author of Continuous Delivery, Lean Enterprise, Accelerate, and The DevOps Handbook

ITIL 4 Foundation Exam Study Guide
ITIL 4 Foundation Exam Study Guide

Author: Liz Gallacher

Publisher: Sybex

Published: 2020-01-29

Total Pages: 0

ISBN-13: 9781119556756

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The new, fully-updated edition of the popular guide for the ITIL 4 Foundation Exam —everything needed for exam success! The Information Technology Infrastructure Library (ITIL) is a set of best practices for IT service and management. ITIL certification is gained through examination administered by AXELOS, the body established to develop, manage, and operate qualifications in best practice. Foundation certification—as well as subsequent Intermediate, Expert, and Master-level certification—is sought by employers throughout the IT industry. The ITIL 4 Foundation Exam Study Guide is the leading resource for anyone preparing for certification. Written by accredited ITIL trainers and Certified ITIL Experts, this up-to-date second edition is organized around the latest 2018 ITIL Foundation syllabus. Six sections offer complete and accurate coverage of IT service management and ITIL service strategy, design, transition, operation, and continual improvement. New coverage of DevOps, Agile, and Leanreflects the most current exam objectives. Self-assessment tests, exam essentials, review questions, chapter summaries, practice exams, and more enable readers to be fully prepared for exam day. Based on the authors' real-world experience teaching ITIL students, this guide: Covers 100% of the Foundation exam objectives in clear, concise language Explains every topic in full and provides effective review tools and resources Uses tables, flowcharts, illustrations, bulleted lists, and highlighted key learning points to strengthen reader comprehension and retention Includes access to an online test bank of valuable study tools, including practice exams, flashcards, and a glossary of key terms Designed specifically for readers who prefer self-study rather than expensive prep courses, ITIL 4 Foundation Exam Study Guide: 2018 Update is a must-have book for candidates preparing to take the exam as well as anyone interested in IT service management.

ITIL Lifecycle Essentials
ITIL Lifecycle Essentials

Author: Claire Agutter

Publisher: IT Governance Publishing

Published: 2013-03-28

Total Pages: 375

ISBN-13: 1849284180

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Gives ITIL Foundation candidates a comprehensive overview of the key elements, concepts and terminology used in the ITIL service lifecycle.

The DAMA Dictionary of Data Management
The DAMA Dictionary of Data Management

Author: Dama International

Publisher:

Published: 2011

Total Pages: 0

ISBN-13: 9781935504122

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A glossary of over 2,000 terms which provides a common data management vocabulary for IT and Business professionals, and is a companion to the DAMA Data Management Body of Knowledge (DAMA-DMBOK). Topics include: Analytics & Data Mining Architecture Artificial Intelligence Business Analysis DAMA & Professional Development Databases & Database Design Database Administration Data Governance & Stewardship Data Management Data Modeling Data Movement & Integration Data Quality Management Data Security Management Data Warehousing & Business Intelligence Document, Record & Content Management Finance & Accounting Geospatial Data Knowledge Management Marketing & Customer Relationship Management Meta-Data Management Multi-dimensional & OLAP Normalization Object-Orientation Parallel Database Processing Planning Process Management Project Management Reference & Master Data Management Semantic Modeling Software Development Standards Organizations Structured Query Language (SQL) XML Development

Guide to the Software Engineering Body of Knowledge (Swebok(r))
Guide to the Software Engineering Body of Knowledge (Swebok(r))

Author: IEEE Computer Society

Publisher:

Published: 2014

Total Pages: 348

ISBN-13: 9780769551661

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In the Guide to the Software Engineering Body of Knowledge (SWEBOK(R) Guide), the IEEE Computer Society establishes a baseline for the body of knowledge for the field of software engineering, and the work supports the Society's responsibility to promote the advancement of both theory and practice in this field. It should be noted that the Guide does not purport to define the body of knowledge but rather to serve as a compendium and guide to the knowledge that has been developing and evolving over the past four decades. Now in Version 3.0, the Guide's 15 knowledge areas summarize generally accepted topics and list references for detailed information. The editors for Version 3.0 of the SWEBOK(R) Guide are Pierre Bourque (Ecole de technologie superieure (ETS), Universite du Quebec) and Richard E. (Dick) Fairley (Software and Systems Engineering Associates (S2EA)).

End-to-end Integration with IBM Sterling B2B Integration and Managed File Transfer solutions
End-to-end Integration with IBM Sterling B2B Integration and Managed File Transfer solutions

Author: James Ballentine

Publisher: IBM Redbooks

Published: 2012-07-21

Total Pages: 354

ISBN-13: 0738436925

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Across numerous vertical industries, enterprises are challenged to improve processing efficiency as transactions flow from their business communities to their internal systems and vice versa, simplify management and expansion of the external communities, accommodate customer and supplier preferences, govern the flow of information, enforce policy and standards, and protect sensitive information. Throughout this process, external partners must be on-boarded and off-boarded, information must flow across multiple communications infrastructures, and data must be mapped and transformed for consumption across multiple applications. Some transactions require synchronous or real-time processing while others are of a more periodic nature. For some classes of customer or supplier, the enterprise might prefer a locally-managed, on-premise solution. For some types of communities (often small businesses), an as-a-Service solution might be the best option. Many large enterprises combine the on-premise and as-a-Service approach to serve different categories of business partners (customers or suppliers). This IBM® Redbooks® publication focuses on solutions for end-to-end integration in complex value chains and presents several end-to-end common integration scenarios with IBM Sterling and IBM WebSphere® portfolios. We believe that this publication will be a reference for IT Specialists and IT Architects implementing an integration solution architecture involving IBM Sterling and IBM WebSphere portfolios.