Markus Westner examines the IS offshoring phenomenon from the perspective of German companies. Based on interviews with industry experts, he identifies evaluation criteria for selecting projects for offshoring, and examines determinants of IS offshore project success in German companies based on a statistical analysis of 304 projects using structural equation modeling.
The concealment of income, wealth and profits in tax havens has brought the topic of offshoring into public debate, but as John Urry shows in this important new book offshoring is a much more pervasive feature of contemporary societies. These often secretive activities offshore also involve relations of work, finance, pleasure, waste, energy and security. Powerful and pervasive offshore worlds have been generated, posing huge challenges both for governments and for citizens. This book documents the various patterns of offshoring Ð of the economy, sociability, politics and the environment. In each case, offshoring generates new patterns of power, reduces the responsibilities of the powerful 'offshore class', and limits the conditions for democratic governance. Offshore, out of sight, over the horizon are some of the troubling processes and metaphors by which much life has been rendered opaque and dependent upon secrets and lies. By analysing these patterns and processes, Urry sheds fresh light on the hidden worlds of offshoring and exposes the dark side of globalization. The book concludes by considering whether offshoring can be reversed Ð whether it is possible to bring about the systematic ‘reshoring’ of relations that would be good for democracy and for developing low-carbon futures. Urry portrays the coming century as being poised between even more extreme offshoring and various endeavours to bring back 'home' that which has currently escaped 'over the horizon'.
The decision to source software development to an overseas firm (offshoring) is looked at frequently in simple economic terms - it's cheaper, and skilled labor is easier to find. In practice, however, offshoring is fraught with difficulties. As well as the considerable challenge of controlling projects at a distance, there are differences in culture, language, business methods, politics, and many other issues to contend with. Nevertheless, as many firms have discovered, the benefits of getting it right are too great to ignore. This book explains everything you need to know to put offshoring into practice, avoid the pitfalls, and develop effective working relationships. It covers a comprehensive range of the important offshoring issues: from ROI to strategy, from SLA to culture, from country comparisons to provider marketing. Written for CTOs, CIOs, consultants, and other IT executives, this book is also an excellent introduction to sourcing for business students.
"This book covers a wide range of topics involved in the outsourcing of information technology through state-of-the-art collaborations of international field experts"--Provided by publisher.
An historical context of the development of global outsourcing with case study analysis in four countries where the industry is large or growing. It provides policy advice from employers to policy makers on how the growth of good quality jobs can be ensured as this industry grows and matures around the world.
One of the most controversial topics in the news is the outsourcing of American jobs to other countries. Outsourced jobs have extended well beyond the manufacturing sector to include white-collar professionals, particularly in information technology, financial services, and customer service. Outsourcing America reveals just how much outsourcing is taking place, what its impact has been and will continue to be, and what can be done about the loss of jobs. More than an exposé, Outsourcing America shows how offshoring is part of the historical economic shift toward globalism and free trade, and demonstrates its impact on individual lives and communities. In addition, the book now features a new chapter on immigration policies and outsourcing, and advice on how individuals can avoid becoming victims of outsourcing. The authors discuss policies that countries like India and China use to attract U.S. industries, and they offer frank recommendations that business and political leaders must consider in order to confront this crisis—and bring more high-paying jobs back to the U.S.A.
In today's global society, it has become increasingly important to address the current challenges, obstacles, and solutions encountered by researchers in the field of information resources management. Global, Social, and Organizational Implications of Emerging Information Resources Management: Concepts and Applications highlights recent trends and advancements as they impact all facets of information resources management in an ever-changing society. This collection provides focused discussions of the role outsourcing has played in modern business, the development of Web information systems, and social issues such as explorations of age-based salary differences and workplace stress.
Bringing together theoretical and empirical studies from the Journal of Information Technology, this book provides a definitive guide to research discovered on the growing global sourcing phenomenon. Paying particular attention to Information Technology Outsourcing (ITO) and Business Process Outsourcing (BPO), theoretical chapters explore insightful ways of thinking about the different facets of outsourcing, and provide useful information to practitioners and researchers. Empirical chapters report the findings of 405 major research studies into the risks and successes of relationships between customer and vendor, the development of trust in these relationships, the factors affecting locations for offshoring, and specialized offshoring organizations such as captive centres. In this comprehensive study, the editors present an expert review of the historical development of this field, and offer analysis of emerging findings and practices for the future.
offshoring opportunities is on target for today's marketplace "This book provides a much needed framework for offshoring that supports making sound business decisions in this area, and it can help guide the management of the resulting offshore relationship in an efficient and effective manner. John brings clarity and structure to this broad and complex subject." -Jim Maloney Chief Security Executive Corillian Corporation "An extremely well-written and researched book. Starts with a good background on the political and cultural implications of offshoring and proceeds to provide an invaluable guide to take the reader through the sourcing decision and how to make it." -Charly Paelinck Vice President of Application Development Harrah's Casino "We evaluate many different offshoring and site selection decisions each year for our clients, and I encourage every executive faced with these quandaries to consider the strategies discussed in this book. Offshoring Opportunities can be used as a practical review before investing millions, and it may just help you avoid several unintended consequences." -Jay Doherty Principal Mercer Human Resource Consulting
