Revised and expanded, this Second Edition continues to explore the modern practice of statistical quality control, providing comprehensive coverage of the subject from basic principles to state-of-the-art concepts and applications. The objective is to give the reader a thorough grounding in the principles of statistical quality control and a basis for applying those principles in a wide variety of both product and nonproduct situations. Divided into four parts, it contains numerous changes, including a more detailed discussion of the basic SPC problem-solving tools and two new case studies, expanded treatment on variable control charts with new examples, a chapter devoted entirely to cumulative-sum control charts and exponentially-weighted, moving-average control charts, and a new section on process improvement with designed experiments.
"Once solely the domain of engineers, quality control has become a vital business operation used to increase productivity and secure competitive advantage. Introduction to Statistical Quality Control offers a detailed presentation of the modern statistical methods for quality control and improvement. Thorough coverage of statistical process control (SPC) demonstrates the efficacy of statistically-oriented experiments in the context of process characterization, optimization, and acceptance sampling, while examination of the implementation process provides context to real-world applications. Emphasis on Six Sigma DMAIC (Define, Measure, Analyze, Improve and Control) provides a strategic problem-solving framework that can be applied across a variety of disciplines.Adopting a balanced approach to traditional and modern methods, this text includes coverage of SQC techniques in both industrial and non-manufacturing settings, providing fundamental knowledge to students of engineering, statistics, business, and management sciences.A strong pedagogical toolset, including multiple practice problems, real-world data sets and examples, provides students with a solid base of conceptual and practical knowledge."--
Farnum's text takes a state-of-the-art approach to quality management. From the outset, it emphasizes the modern philosophy of continuous quality improvement and quality control. It is written for courses where both modern statistical methods for quality and their implementation into business are covered. In straightforward terms, the book explains the concepts and techniques that are essential to quality control, including cutting-edge topics.
The business, commercial and public-sector world has changed dramatically since John Oakland wrote the first edition of Statistical Process Control – a practical guide in the mid-eighties. Then people were rediscovering statistical methods of ‘quality control’ and the book responded to an often desperate need to find out about the techniques and use them on data. Pressure over time from organizations supplying directly to the consumer, typically in the automotive and high technology sectors, forced those in charge of the supplying production and service operations to think more about preventing problems than how to find and fix them. Subsequent editions retained the ‘took kit’ approach of the first but included some of the ‘philosophy’ behind the techniques and their use. The theme which runs throughout the 7th edition is still processes - that require understanding, have variation, must be properly controlled, have a capability, and need improvement - the five sections of this new edition. SPC never has been and never will be simply a ‘took kit’ and in this book the authors provide, not only the instructional guide for the tools, but communicate the management practices which have become so vital to success in organizations throughout the world. The book is supported by the authors' extensive and latest consulting work within thousands of organisations worldwide. Fully updated to include real-life case studies, new research based on client work from an array of industries, and integration with the latest computer methods and Minitab software, the book also retains its valued textbook quality through clear learning objectives and end of chapter discussion questions. It can still serve as a textbook for both student and practicing engineers, scientists, technologists, managers and for anyone wishing to understand or implement modern statistical process control techniques.
This undergraduate statistical quality assurance textbook clearly shows with real projects, cases and data sets how statistical quality control tools are used in practice. Among the topics covered is a practical evaluation of measurement effectiveness for both continuous and discrete data. Gauge Reproducibility and Repeatability methodology (including confidence intervals for Repeatability, Reproducibility and the Gauge Capability Ratio) is thoroughly developed. Process capability indices and corresponding confidence intervals are also explained. In addition to process monitoring techniques, experimental design and analysis for process improvement are carefully presented. Factorial and Fractional Factorial arrangements of treatments and Response Surface methods are covered. Integrated throughout the book are rich sets of examples and problems that help readers gain a better understanding of where and how to apply statistical quality control tools. These large and realistic problem sets in combination with the streamlined approach of the text and extensive supporting material facilitate reader understanding. Second Edition Improvements Extensive coverage of measurement quality evaluation (in addition to ANOVA Gauge R&R methodologies) New end-of-section exercises and revised-end-of-chapter exercises Two full sets of slides, one with audio to assist student preparation outside-of-class and another appropriate for professors’ lectures Substantial supporting material Supporting Material Seven R programs that support variables and attributes control chart construction and analyses, Gauge R&R methods, analyses of Fractional Factorial studies, Propagation of Error analyses and Response Surface analyses Documentation for the R programs Excel data files associated with the end-of-chapter problem sets, most from real engineering settings
An Introduction to the Fundamentals and History of Control Charts, Applications, and Guidelines for Implementation Introduction to Statistical Process Control examines various types of control charts that are typically used by engineering students and practitioners. This book helps readers develop a better understanding of the history, implementation, and use-cases. Students are presented with varying control chart techniques, information, and roadmaps to ensure their control charts are operating efficiently and producing specification-confirming products. This is the essential text on the theories and applications behind statistical methods and control procedures. This eight-chapter reference breaks information down into digestible sections and covers topics including: ● An introduction to the basics as well as a background of control charts ● Widely used and newly researched attributes of control charts, including guidelines for implementation ● The process capability index for both normal and non-normal distribution via the sampling of multiple dependent states ● An overview of attribute control charts based on memory statistics ● The development of control charts using EQMA statistics For a solid understanding of control methodologies and the basics of quality assurance, Introduction to Statistical Process Control is a definitive reference designed to be read by practitioners and students alike. It is an essential textbook for those who want to explore quality control and systems design.
The 2015 version of ISO 9001 brings many enriching changes to promote quality excellence by organizations. The most significant change is the reinforcement of the fact that ISO 9001 is not just a quality issue. It is relevant as an overarching management topic. The book explains the requirements of the revised (2015) version of ISO 9001 in simple and practical manner. The objective has been to enhance understanding of the subject matter by managers and quality professionals. A conceptual understanding shall enable managers and professionals to design better systems and processes uniquely suited to their respective organizations. In view of this the first five chapters of the book explain concepts on QUALITY, PROCESS, PROCESS APPROACH / MANAGEMENT and PDCA. These are relevant for all management system standards being developed by International Organization for Standardization with the High Level Structure. Part II of the book goes into details of each clause focusing on processes and process interactions. We expect that the readers will appreciate that ISO 9001, now focuses more on expected outcomes through processes than mandating too many requirements.
This book provides an accessible presentation of concepts from probability theory, statistical methods, the design of experiments and statistical quality control. It is shaped by the experience of the two teachers teaching statistical methods and concepts to engineering students, over a decade. Practical examples and end-of-chapter exercises are the highlights of the text as they are purposely selected from different fields. Statistical principles discussed in the book have great relevance in several disciplines like economics, commerce, engineering, medicine, health-care, agriculture, biochemistry, and textiles to mention a few. A large number of students with varied disciplinary backgrounds need a course in basics of statistics, the design of experiments and statistical quality control at an introductory level to pursue their discipline of interest. No previous knowledge of probability or statistics is assumed, but an understanding of calculus is a prerequisite. The whole book serves as a master level introductory course in all the three topics, as required in textile engineering or industrial engineering. Organised into 10 chapters, the book discusses three different courses namely statistics, the design of experiments and quality control. Chapter 1 is the introductory chapter which describes the importance of statistical methods, the design of experiments and statistical quality control. Chapters 2–6 deal with statistical methods including basic concepts of probability theory, descriptive statistics, statistical inference, statistical test of hypothesis and analysis of correlation and regression. Chapters 7–9 deal with the design of experiments including factorial designs and response surface methodology, and Chap. 10 deals with statistical quality control.
Master Statistical Quality Control using JMP ! Using examples from the popular textbook by Douglas Montgomery, Introduction to Statistical Quality Control: A JMP Companion demonstrates the powerful Statistical Quality Control (SQC) tools found in JMP. Geared toward students and practitioners of SQC who are using these techniques to monitor and improve products and processes, this companion provides step-by-step instructions on how to use JMP to generate the output and solutions found in Montgomery’s book. The authors combine their many years of experience as passionate practitioners of SQC and their expertise using JMP to highlight the recent advances in JMP’s Analyze menu, and in particular, Quality and Process. Key JMP platforms include: Control Chart Builder CUSUM Control Chart Control Chart (XBar, IR, P, NP, C, U, UWMA, EWMA, CUSUM) Process Screening Process Capability Measurement System Analysis Time Series Multivariate Control Chart Multivariate and Principal Components Distribution For anyone who wants to learn how to use JMP to more easily explore data using tools associated with Statistical Process Control, Process Capability Analysis, Measurement System Analysis, Advanced Statistical Process Control, and Process Health Assessment, this book is a must!
Nahmias and Olsen skillfully blend comprehensive coverage of topics with careful integration of mathematics. The authors’ decades of experience in the field contributed to the success of previous editions; the eighth edition continues the long tradition of excellence. Clearly written, reasonably priced, with an abundance of expertly formulated practice problems and updated examples, this textbook is essential reading for analyzing and improving all facets of operations. Some of the material in the newest edition has been reorganized. For example, the first chapter introduces service strategy, the product/process matrix and flexible manufacturing systems, benchmarking, the productivity frontier, the innovation curve, and lean production as a strategy. The focus is slightly more international. The analysis of capacity growth planning now appears in the chapter on supply chain analytics. Aggregate planning details were added to chapter 3, including chase and level strategies in an appendix to the chapter. There is an expanded discussion on risk pooling in the chapter on supply chain strategy. The mechanics behind lean production are included in the chapter on push and pull production systems. The chapter on quality and assurance downplays sampling in favor of discussions of quality management, process capability, and the waste elimination side of lean. The separate chapter on facilities layout and location was eliminated and the information redistributed throughout the text. The authors reinforce the learning process through key points at the beginning of each chapter to guide the reader, snapshots that provide useful examples of applications to businesses, and historical notes that provide a context for the topics discussed. Production and Operations Analytics, 8/e provides the tools for adapting to the dynamic global marketplace.
