The September 11, 2001, terrorist attacks and response to Hurricane Katrina in 2005 exposed the severe consequences of breakdowns in emergency communications used by first responders. Failures in emergency communications resulted in numerous lost lives and exacerbated already challenging situations. These past events have increased focus on the need to enhance emergency communications to respond more effectively to future catastrophic disasters. Effective response to catastrophic disasters will require that first responders - law enforcement personnel, firefighters, and others first on the scene - have reliable communication systems, including supporting infrastructure, facilities and staff. This book focuses on the issues and vulnerabilities to emergency communications systems, the federal assistance available and other challenges with these efforts.
The September 11, 2001, terrorist attacks and response to Hurricane Katrina in 2005 exposed the severe consequences of breakdowns in emergency communications used by first responders. Failures in emergency communications resulted in numerous lost lives and exacerbated already challenging situations. These past events have increased focus on the need to enhance emergency communications to respond more effectively to future catastrophic disasters. Effective response to catastrophic disasters will require that first responders - law enforcement personnel, fire-fighters, and others first on the scene - have reliable communication systems, including supporting infrastructure, facilities and staff. This book focuses on the issues and vulnerabilities to emergency communications systems, the federal assistance available and other challenges with these efforts.
Presents the best practices of crisis communication and emergency risk communication This book covers crisis communication strategies and focuses on practical applications for effective management. It includes an extensive discussion of best practices in pre-crisis, crisis and post crisis stages. The book pays special attention to the needs of meeting the needs of diverse audiences and communicating in a responsive and responsible way. The principles are appropriate for many kinds of events including earthquakes, tornadoes, hurricanes, tsunamis, epidemics, and pandemics as well as industrial accidents, toxic spills, transportation disasters, fires and intentional events. In the first chapter, Communication in Times of Trouble introduces the concept of best practices and establishes their relevance for crisis communication and emergency risk communication. A chapter is dedicated to each of the ten best practices. In each chapter, the best practice is described, examples of successful and unsuccessful application of the best practice in both organizational crises and natural disasters/emergencies are provided, advice for practical application is given, and a summary is provided. The concluding chapter details the challenges and opportunities for developing and implementing a response strategy that includes the best practices as a whole. Focuses on application and explanation in crisis communication to benefit those with backgrounds in emergency management, risk management, political science, disaster sociology, and public health Covers natural, large-scale emergencies such as earthquakes, tornadoes, hurricanes, tsunamis, epidemics, and pandemics, which aren’t generally detailed in existing crisis communication texts Presents 10 best practices for dealing with emergencies: Process Approach; Pre-Event Planning; Partnerships; Public Concern; Honesty; Collaborate; Media access; Compassion; Uncertainty; Empowerment Communication in Times of Trouble will be of great interest to undergraduate students and practitioners in communication, public relations, public affairs, public information, public health, and emergency management.
Communication has been identified as a critical component in the outcome of emergency response. Post-mortems of "what went wrong" in disaster responses often point toward breakdown in communication between first responders, those directing rescue efforts, and the general population as one of the primary impediments to rendering timely aid and communicating adequate safety and weather information. Due to the high resilience, relatively low costs, and advanced features of modern hand-held communication devices, these devices are in a position to drastically improve communication flow during emergency management situations. Due to the lack of official implementation of these devices and the lack of the establishment of standard guidelines for device selection, the use of hand-held communication devices in emergency management is yet to be optimized. Island nations such as the Bahamas, which face unique challenges in regard to emergency management due to geographical, infrastructural, political, and cultural hurdles which are found in the region, can especially benefit from the optimized implementation of hand-held communication devices in emergency management. This study examined current emergency response procedures in The Bahamas, created a baseline for the current use of hand-held communication devices by Bahamian emergency management officials and civilians, identified the communication needs of Bahamian emergency management officials and civilians, and proposed a model for the selection of hand-held communication devices based upon human factors principals and focusing on user priorities. This study began with a focus group interview which included 14 Bahamian emergency management officials in order to gain an understanding of current Bahamian emergency response procedures and the communication challenges faced by emergency management officials during high consequence emergencies. A paper based survey was conducted, in which 31 Bahamian emergency management officials answered demographic, skill level, and functionality questions related to the use of hand-held communication devices to support emergency related activities including those directed toward preparation, mitigation, and response. These emergency management officials provided invaluable input based upon their practical experience in high consequence emergency situations. 155 Bahamian civilians participated in a similar survey which was a reduced version of the survey used for emergency management officials. Both surveys included questions in regard to the background information of the participants, previous handheld communication experience, device performance, and what other communication devices were being utilized. The surveys were analyzed using statistical methods of categorical data analysis and correlations were identified. Several communication needs which were categorized as infrastructure, organizational, and equipment needs as well as a hierarchy of device selection factors in regard to the use of hand-held communication devices during emergency management situations were identified. The analytic hierarchy process (AHP) was used in order to determine the priorities of each of the identified device selection factors and a model for the selection of hand-held communication devices used to support communication flow in high consequence emergency management was proposed.
Communication disorders are impairments in the ability to receive, send, process, and comprehend hearing, language, and/or speech. While the number of culturally diverse populations is growing in the United States, speech-language pathologists and audiologists lack information on serving these culturally diverse populations appropriately and effectively. Cases on Communication Disorders in Culturally Diverse Populations is an essential research publication that provides culturally-competent hearing, language, and speech services and cases across age groups, communication disorders, and culturally diverse populations. These case studies offer a practical and detailed means for assisting professionals in providing culturally-appropriate speech, language, and hearing services. Highlighting various topics such as counseling, language learning, and genetics, this book is indispensable for speech-language pathologists, audiologists, counselors, administrators, academicians, researchers, practitioners, and students.
The book explores new ways to reconstruct and enhance speech that is compromised by various neuro-motor disorders – collectively known as “dysarthria.” The authors address some of the extant lacunae in speech research of dysarthric conditions: they show how new methods can improve speaker recognition when speech is impaired due to developmental or acquired pathologies; they present a novel multi-dimensional approach to help the speech system both assess dysarthric speech and to perform intelligibility improvement of the impaired speech; they display well-performing software solutions for developmental and acquired speech impairments, and for vocal injuries; and they examine non-acoustic signals and muted nonverbal sounds in relation to audible speech conversion.
