Intake Specialists

Intake Specialists

Author: Harlan Schillinger

Publisher:

Published: 2015-05-04

Total Pages:

ISBN-13: 9780996360005

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This books focuses on the team, the unsung heroes of your business, the individuals who are communicating with your prospects, clients and patients by telephone. These people are also known as the first impressions director, the front desk, the receptionist, the sales team, customer service and the call center. Our goal is to shine a bright light on the team so that the business owner, CEO, COO -- from the top down -- is reminded how critical these individuals are to their bottom line.


Intake Specialists

Intake Specialists

Author: Chris Mullins

Publisher:

Published: 2014-08-01

Total Pages: 179

ISBN-13: 9780692265239

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This book focuses on the team, the unsung heroes of your business, the individuals who are communicating with your prospects, clients and patients by telephone. These people are also known as the first impressions director, the front desk, the receptionist, the sales team, customer service and the call center. Our goal is to shine a bright light on the team so that the business owner, CEO, COO -- from the top down -- is reminded how critical these individuals are to their bottom line.


Individual Placement and Support

Individual Placement and Support

Author: Robert E. Drake

Publisher: Oxford University Press, USA

Published: 2012-11-15

Total Pages: 204

ISBN-13: 0199734011

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This comprehensive monograph synthesizes the research on the Individual Placement and Support model of supported employment for people with severe mental illness. It identifies empirical foundations for core principles of the model and reviews the literature on effectiveness, long-term outcomes, cost-effectiveness, generalizability, implementation, and policy implications.